TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

They refused to ship our UPS labeled packages just cuz the label was from a 3rd party. Incredibly…read morerude and unhelpful staff members.

Had a fantastic experience with the Morse brothers! I had an urgent need to haul away some…read morefurniture and move a bunch of other heavy pieces downstairs - they responded in-person same-day, gave a reasonable estimate, and then came back exactly when I needed them, and did a fantastic job. They're friendly, efficient, and and have a can-do attitude - They may have started their business relatively recently, but they'll go far. Highly recommended!

Great Guys //Courteous and Excellent Work // Reasonable Prices// All around salubrious experienceread more

Arnold Printing is great. I have only had positive experiences with everything published here…read more The staff is professional and work with you make sure their work meets your specifications perfectly. Every time I have worked with them, they have had the job done before or on the day they quoted me from the beginning. This is absolutely essential and they have always been prompt in my experience.

Josh in the print center is great. Will use this staples as my main printing store because of him…read more My son was just born and he helped me print the perfect photo

Every time I come to this location and there is a blonde-headed young lady with a ponytail in the…read moreAmazon return, UPS, USPS register, she is always soooooo slow, for no reason, and she never calls for help. She literally spends 10 minutes or more on each person, asking the same questions three times. It's absolutely ridiculous. I actually wrote this review while I'm waiting in line. This is twice in the last week, and I will never ever return anything when she's working the desk/register., Management needs to train her to be quicker or have her request help when she takes more than five minutes on one person. I hope management reads this review and really takes what I say into consideration. It is Monday, June 9 at approximately 5:02 PM.

The Word Pro does a beautiful job, and makes sure everything is done properly. The colors are…read moregorgeous, the edges are straight, the images and print are clear. And it is done quickly! The staff is very considerate and friendly.

Mario helped make (what felt like) an impossible situation possible. If you are left with the task…read moreof clearing out a loved one's space, I cannot recommend Clear It Out Junk Removal enough. Their prices are fair and the most competitive you will find in the Ithaca region. One of the most positive aspects of this company is that it's run by a genuine individual with integrity and it reflects in their business practices. If you want the job done right, by a company you'll respect, go with Clear It Out Junk Removal.

We spoke with this company and explicitly told them how much we needed hauled (small basement's…read moreworth). We were very specific to ask the size of the truck. We were told they had a small truck and a large one for whole households and that we'd be the smaller truck and gave us a quote. Today they showed up, put 4 things on a mostly empty trailer (not truck) and told us that was all they could take. If we wanted to fill the trailer it would be twice as much. It was unbelievable, very misleading. We had them unload the few items and they left (telling us good luck finding anyone else.) They may have gotten good reviews from those who only need a specific item or items taken, but beware of hiring them for anything else. Oh, and by the way, they request to be paid in cash rather than check.

I used Mountain Movers for a recent move to Syracuse on June 19. My point of contact was Nate…read more I had requested that the company unload a U-Haul trailer and carry the items up to a second floor apartment. Kudos to a careful and conscientious moving service. Great respect shown for all of my items and care taken not to damage them. Movers showed up promptly at the pre-arranged time, and leading up to the move, there were several communications to guarantee time of the meeting and the plan. Upfront communication of pricing, expected services to be provided. Nate was always immediately available by either text or phone. I plan on using this company again when I move away from the Syracuse area as part of a planned move in 2018. While I did see other moving companies online with competitive rates, the difference in price was small and the service rendered by this company would be hard to beat. Very pleased with no regrets on this transaction.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.