The Word Pro does a beautiful job, and makes sure everything is done properly. The colors are…read moregorgeous, the edges are straight, the images and print are clear. And it is done quickly! The staff is very considerate and friendly.

They do a great job. Whether it is for business or any youth club. Have great artwork and a great…read moreproduct thank you Joyce m ballard

These guys are great! Shirt printing was awesome and amongst the most affordable you can find…read moreanywhere. Great shirt selection and the customer service is amazing! The live chat feature is actually done by a live person and working through the details of the job with them couldn't be easier. Will use again 10/10!

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Josh in the print center is great. Will use this staples as my main printing store because of him…read more My son was just born and he helped me print the perfect photo

Every time I come to this location and there is a blonde-headed young lady with a ponytail in the…read moreAmazon return, UPS, USPS register, she is always soooooo slow, for no reason, and she never calls for help. She literally spends 10 minutes or more on each person, asking the same questions three times. It's absolutely ridiculous. I actually wrote this review while I'm waiting in line. This is twice in the last week, and I will never ever return anything when she's working the desk/register., Management needs to train her to be quicker or have her request help when she takes more than five minutes on one person. I hope management reads this review and really takes what I say into consideration. It is Monday, June 9 at approximately 5:02 PM.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

Terrible experience. A simple prepaid return with a printed label somehow turned into a painfully…read moreslow ordeal. The woman working the counter was completely unhelpful, kept a line of customers waiting, and insisted on charging me $2.70 for a single piece of tape on an already sealed box. Parking in Collegetown is bad enough without this nonsense. The gentleman who usually works the counter is always fast, friendly, and helpful. I'm certain he wouldn't have pulled this. Night and day difference in customer service

I recommend this place! They fixed liquid damage in my phone and also a majorly damaged screen on…read moremy iPad. They do a great job.

Great customer service, super friendly and accommodating. Got wedding bands made here and would…read moredefinitely recommend to others. They looked at designs we liked to come up with some custom bands, and even gave pricing for different metals we might consider. The rings are beautiful and the process was really easy

Stunning! The selection of beautiful, high quality gems was amazing. The custom necklace they built…read moreme was incredible, perfectly crafted and gorgeous. If you want quality, this is the place. Strongly recommend.

I had the pleasure of dealing with two gentlemen who were very polite very explanatory and very…read moreknowledgeable about any repair that has to be done to my iPhones. I had two iPhones repaired there one needed a battery and it needed a screen when the job got done on that one it was so professional, and the parts were recognized by the iPhone motherboard as being compatible because if you use parts that the iPhone motherboard does not recognize as being compatible then you would get a message failing them and this phone did not do this. It worked out great the second iPhone I had the glass back installed and the battery installed as well and the job was done so professional it looked brand new and let me tell you something. I've done many repairs everywhere else and I did not get any issues with the repair that was done here at tech Express thank you gentlemen for the repair that you did and I will be coming back for many more.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.