Had an issue with moisture getting in my laptop. Mike kept working on it until he thought it was…read morenot worth while to do so any longer. They had a computer similar in specs to what I was using right there on the counter for sale. Mike made me a good deal to get switched over to a working computer. Thanks again for your persistence in getting me the best outcome in an unfortunate situation.

Mike is amazing. Knowledgeable, extremely competent, and pleasant to talk to. The issue couldn't…read moreinitially be duplicated so the decision was to check everything. Later he could and instead of continuing on the initial more expensive track, he called to provide an updated assessment. That was a less expensive resolution and I appreciated that.

According to Yelp & the sign on the door, this location is open until 7pm on Fridays. In reality,…read morethe lights were on but nobody was home. The doors were locked. And when we called their listed number (maybe they were in the back?) the automated message said that the subscriber hadn't set up their voicemail so we couldn't leave a message. Really? We hung around a little longer, stopped at the Safeway next door, then tried again, but still, lights on, doors locked. Nobody there. Two hours before closing on a Friday.

I had multiple visits to this location in a few weeks with major phone issues. Leo helped me out in…read moreboth instances with no troubles at all. customer service was fantastic and got me back online within minutes while also helping other customers in a busy store.

The Best !!! Very Fair!!…read more Quality work!!!!! Definitely worth referring!!! South Lake Tahoe's BEST !!

One guy comes and measured then a sales guy calls . No written estimates…read more Double the price of the competitors. So I used another company

I wanted to upgrade to Bimmertech's Alpha One speakers and amp since my speakers were cracking and…read morepopping. It is a plug&play system, but I can not work on vehicles where I live. It is not a normal carry or stocked brand for JB's but Ben was nice enough to order and install the system for me at a very fair price. Ben is very professional. He kept me updated throughout the entire process, from ordering until finished installing. I can't thank him enough and he earned another customer for life.

Best place to go in Tahoe always gets everything done in my car perfect . They are very niceread more

Went in to Marty's appliance today. Marty sold us a Kitchen Aid refrigerator. So refreshing to do…read morebusiness with a honest business man‼

We live in Lake Tahoe and Marty's installed our Jen Air 20 years ago and then when it died,…read moreinstalled our new Kitchen Aid oven. They are the best. We did wait awhile for the oven and then there was an issue with the down draft, but that wasn't their fault. I highly recommend this company. The two installers were very polite and respectful of our home. I'll always recommend this company. Hopefully, though, this will be our last oven.

We love the service, they are knowledgeable, friendly, prompt and the pricing is SOOO much better…read morethan other company we were with before (ADT) Highly recommend, we are moving and they even helped us find a family-owned business in our new locale that used the same equipment! WOW

I have thought about writing this review since fall 2018 and finally doing so now in 2019. So this…read moreis not angrily written. I have thought about this issue for nearly a year...so this is not an emotional review. I have tried to come up with anything positive to say about NuSystems. I can't. This is another one of those rare nightmare companies that simply take your money and 'not do the job' yet aggressively bill you for it. This firm is so bad it's just not worth arguing with them. Simply, accept the loss and run. To name but a few things. Alarm system. Epic Fail. They installed part of the system prior to my home ownership and I hired them to inspect/test and ensure the system property arms and that everything works. I also added more zones and do much more work. After their work, things got even worse with false alarms and often would not arm. This is not a complex system. After thousands of dollars spend and they system still didn't work property. I gave up and hired another firm to come out and run a diagnostics with me hovering over their shoulders to find out 'what's going on?'. Holy Smokes. NuSystems left me a mess. Of the entire house, only the kitchen door and the downstairs door was actually property coded and would arm. None of the other components that they originally installed and the new stuff I had installed were ever added/coded into the system and however, there was a lot of stuff added but these were all typos. So, maybe they tried to add them, but they didn't check their work...I guess this is why the system didn't work property. It gets worse, every single motion and smoke alarm did not actually communicate with the alarm panel. Motions looked like they worked because when you move in front of it, the green light goes to red and you can trigger the smoke by creating smoke but this did not communicate with the panel to initiate a fire emergency. Ooops! Again, they didn't check their work? Insult to injury, the heat sensor in the garage was non-functional. Never connected either. Also, the outside door that leads to my crawl space in the house to the water system also was never coded into the system either. All in all, only two doors triggered the alarm and that's it. So all the work I paid to have enhanced to the alarm didn't work and their original install also didn't work with the exception of two zones: Kitchen and lower floor door. Ethernet Work. I paid NuSystems to extend CAT6 cables so that they can reach the new Ubiquity UBNT switch. Oh gosh. The technician did not check the wiring and completed the wiring BACKWARDS! Really? This is what NuSystems does... and they couldn't get that right either. Oh yes, gets worse again. They added an additional CAT6 line from the bedroom that snaked through to the kitchen. They took the easy route and instead of using the easy accessible panel to the wall that removes...they decided without asking me to drill through my wood beam and leaving an unsightly hole and then string the wire unprotected through the pantry cabinets. They said they would fix it and many months passed and they ultimate refused to correct their damage to my house. What really gets me, is that even with the alarm fiasco...I was willing to work with them. What broke me is their refusal to fix the damage they caused to my home. They simply wouldn't honor and stand behind their work. This surprised me because their owner David came to my house to work on my phone line and during a hour + conversation at his truck he tried to recruit me to his Jehovah witness church and talked about the importance of honor and integrity...their value system. This didn't bother me because I am fairly open minded but... Maybe not bring your religious convictions to the customer and not follow thru? ooops!

We recently had Winters Electric install a new ceiling light in our entryway and perform a variety…read moreof small electrical repairs. The electrician, Mike, and his apprentice, Nick, were both personable and a pleasure to have in our home. Without question, Winter Electric will now be our first call when we have an electrical problem. My wife was so impressed that she called and left a message at the office about how impressed we were with the quality of their work. We highly recommend this business!

On time, friendly, did a great job and was efficient…read more Will hire them again! Very happy with the service.

I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

Stay away! They don't honor the warranty they give on their service. We brought in our cellphone…read morethat went dark. They charged $265 for diagnosis, internal fixation and a new screen. When we got the phoe home next day, we saw it wasn't working properly. Images giggled on the screen. Phone quality was very poor. We took the phone back in and Randy refused to stand behind his warranty. He was loud and abusive. I've never been treated that way by a merchant. We got a new phone today and we're wring off the $265 loss.

Pretty quick on replying to requests. However, their follow through on services and anything with…read moredepth is pretty lacking. While out of the country my sister was working with them to repair my fridge. She managed to get Austin to check out the fridge and then ghosted her. I tried to contact them again when I returned. Again, pretty quick on the reply but no follow up and ghosted again. I understand if you are busy but you cannot leave a customer in the dark. Highly unprofessional.

DO NOT use this company if you want a timely repair (or any repair at all for that matter). My…read moreViking oven stopped working after a power outage and Pinnacle appeared to be the only local repair option (although they are not an authorized Viking service company). The technician came out and diagnosed the problem but did not have the parts to fix it. He charged me for his callout time and half the cost of the parts. Despite my repeatedly calling (voicemail full), texting (no response) and emailing (no response) he never came out to finish the repair. I had to get the authorized repair company (Kimball Electronics) to come out from Salt Lake City to fix the oven, which they did in one visit. I will be challenging Pinnacle's charge with my credit card company.