Although it is a bit of a way out, I have been impressed with the customer service, price deals and…read moreequipment supply inventory at the Golf and Ski Warehouse. I went in today and had yet another excellent experience with them. But let's start at how I got to really like these guys (and gals). I was in need of new ski boots. After a disgusting customer service experience at a custom made boot maker which conveniently disowned their warranty, I spent a good two months researching and coming up with two finalist models. I may not be the world's expert on ski gear but I've been skiing for forty years, I know the type, brand and style of boots I want, and after all, it's my feet. So I went to my local ski store and I got a dismissive "you take what we have". A friend of mine clued me in to Golf and Ski Warehouse and I went in on the defensive, considering the two previous experiences. Their sales staff is not only knowledgeable but was actually concerned with what I wanted and how it fit and how I skied and what kind of skiing and a myriad of other parameters. I left so satisfied that I decided I'd come back. Repeatedly. I've had the boots now for two years and I absolutely love them. What's more, when I enter, I usually see the same salesperson who invariably asks me how they fit. That's customer service.... They also have a superb shop for ski maintenance. For the last two years, I've taken our skis there for pre-season tunes, specialty repairs and end of season tune. During the Covid-19 pandemic, I've been impressed at the entry and shopping protocols they have adopted. Max 20 people in the store, masks are absolutely required, sanitizer everywhere, and credit card transactions are contactless. It gives the customer a safe feeling when the staff is also taking precautions and enforcing safe protocols. Next purchase is a new set of skis. And I'm in the research mode.....

The West Leb location has quickly become my go-to golf club location. In the past 12 months, I've…read morehad numerous fittings for various parts of my bag, and feel good about every visit. Their selection is very impressive, and covers most, if not all the OEM's clubs that you would want to try. The free fittings are also more comfortable than expected, and I've never felt rushed, or "sold to." During an iron fitting, I ended up taking 2 hours and tried 16 different models, all trying to find our perfect fit, and never once felt obligated to get out of there, or to purchase (even though I did get the irons). Then they were very good about putting in a special order for the custom options we settled on, as well as shipping them to me for free. The driver fitting was equally about 2 hours, and I'm very pleased with the outcome. It didn't hurt that the rewards program they have made for a nice discount on the driver purchase. I've also been for two wedge fittings at different times, and the first time my swing was off, and rather than trying to force a sale, the fitter suggested reconvening at a different time, which was relieving. I came back, and am happy with the results. Great store selection, low pressure salespeople, easy custom ordering, and fantastic rewards program. With the driving range across the parking lot, it makes for a must visit fitting location that I recommend to all my VT friends. EDIT: I should also note, each time there, I've dealt with a different salesperson and each one has provided me with a solid professional experience.

A year ago I needed new hiking boots and the staff could not have been nicer and more well informed…read morein guiding me what would work best for me. Today I was there, fitting out my new gravel bike. I mentioned to Byron that the seat tube was a tad too long - and discovered he'd be happy to shorten it (does it routinely) so I was back within an hour and for $5 (really how awesome is that) my adjustment was made (including a nice swipe of carbon grip) Nice work EMS - you have a customer for life.

No idea what happened to this store. I came in for mountaineering boots and quickly changed my mind…read moreby the rude, callus reception I was greeted with. If I was going to a frat party then I'd be ok with it. I've been working and playing in the outdoors longer than the rude employees have been alive. So if swearing and poor behavior is your thing then this store is for you.

I was going to write a five star until we got to the cash register…read more We came over here to purchase and donate toys for a nonprofit organization that sponsors needy and homeless families who would otherwise not have a Christmas. We went through the toy section and were pleasantly surprised at seeing Leggos on sale with a table on which several unicorn Lego toys were placed next to a 30% off placard. We got several among other toys. Got to the register and the cashier rang one at full price. Upon our challenge, he started "apparently it depends on the unicorn". Take out or leave it. To put items on a table marked 30% off and then ring the item at full price is horrible ethics. Sadly, we have been assiduous Kohls customers, especially during holiday season.

I wanted to shout out a young man named Conlin (?) for extremely good customer service after what…read morewas a very bad experience with another incredibly rude employee (Tracy) at The West Lebanon, NH store. My Customer pick up item was not in the bin when I arrived and we were assisted by this young man who looked through every single bin in the hopes of finding it and when he could not, he refunded the order with a merchandise credit and helped me locate the items that were on that order, even looking "on the dock" for one of the items when my size was not on the racks. This young man was friendly, apologetic and eager to help and made this bad experience better. I did speak to Manager Chris about this employees excellent service, so I do hope he was acknowledged as he deserves it.

This is a delightful little store tucked into the New London Shopping Plaza…read more The owner has a great eye for mixing both traditional styles with eclectic, modern prints and accessories. I always come away with something fun that makes me smile.

I was heartbroken to see they closed last month before we could get in a final visit. We bought…read moresomething from them almost every year. Fair prices, nice people and treasures everywhere. I'll treasure the ones we have and always wish I bought those darn cookie cutters I passed up the past two years.

Wow, what a hidden gem for anyone who is looking for hidden treasures of unique pieces of…read morefurniture, framed art, LAMPS, etc. This is not just for the antique enthusiast!!!! Do visit if you are anywhere near the northeast on your adventure of seeing the fall foliage!! pass the word on ! You will not be disappointed.

Passed here many times and never really noticed the place. I made a quick u-turn when I drove by…read morethe last time and popped in to check it out. Small in size but good amount of stuff around. Found myself a nice piece of carnival glass which I bought instantly at the discounted price so was a good stop all in all. Staff was friendly and was greeted with a cheerful smile. Pop in, never know what you'll find.

Great store with nice people. Great selection for a small store. Good value for the price if you…read morelisten to the people and proper candle care.

Yankee Candle in Lebanon is a really nice store, conveniently located at the entrance to Powerhouse…read moreMall, so after the LL Bean, EMS and boutique shopping inside, one can go into the Yankee Candle store before going home. The carry a vast selection of candles and scents in different ways, from the large jars to the small candles, wax melters, plug ins, etc. During Yuletide, they run numerous specials, increasing the customer purchase value. The attendant was quite helpful. Or is worth noting that as a factory store, they carry their core selections year round. I'm pleased that I can find the balsam spruce, sooooo typically New England, year round.

A wonderful store with exceptional employees. All are so helpful and friendly. I have to give…read morethem all 5 stars. I Love shopping there and they always go above and beyond to help with selection and give advice. If they don't have an item in the store they will try to find it ( and usually do). I will continue to shop there. Thank you Danielle( store manager), Anne, Abigail , and everyone else who has helped me there. marion

I can't believe no one has reviewed Talbot's in Hanover. This store has customer service at the…read moreforefront. When I visit from Maryland I come here to shop because of the selection, the attentiveness of the saleswomen, and the friendly atmosphere. I have shopped in several Talbot's stores in multiple states, and this one is the best.