Girls here were nice, helpful, & not overbearing. I ended buying two great coats and a pair of…read moreboots! Love the atmosphere and the friendly service it felt very sincere.

Outstanding shoe department. Great selection of shoes and sandals and really wonderful brands…read more Now that The Shoetorium is gone from Lebanon, I'm delighted to have found Hubert's. Pleasant atmosphere, very clean, very well organized, well stocked. I bought 3 pairs of sandals on sale today and plan to go back in a few days to stock up on shoes. Thrilled that they are having mid-August sales!

I was going to write a five star until we got to the cash register…read more We came over here to purchase and donate toys for a nonprofit organization that sponsors needy and homeless families who would otherwise not have a Christmas. We went through the toy section and were pleasantly surprised at seeing Leggos on sale with a table on which several unicorn Lego toys were placed next to a 30% off placard. We got several among other toys. Got to the register and the cashier rang one at full price. Upon our challenge, he started "apparently it depends on the unicorn". Take out or leave it. To put items on a table marked 30% off and then ring the item at full price is horrible ethics. Sadly, we have been assiduous Kohls customers, especially during holiday season.

I wanted to shout out a young man named Conlin (?) for extremely good customer service after what…read morewas a very bad experience with another incredibly rude employee (Tracy) at The West Lebanon, NH store. My Customer pick up item was not in the bin when I arrived and we were assisted by this young man who looked through every single bin in the hopes of finding it and when he could not, he refunded the order with a merchandise credit and helped me locate the items that were on that order, even looking "on the dock" for one of the items when my size was not on the racks. This young man was friendly, apologetic and eager to help and made this bad experience better. I did speak to Manager Chris about this employees excellent service, so I do hope he was acknowledged as he deserves it.

Best place to go in the Upper Valley if you have a fashion emergency. I needed a new suit for a TV…read moreinterview. I went into Rare Essentials at 5:15 pm on a Thursday...the sales staff listened to my needs and pulled options. I picked out a suit, they hand delivered the suit to a tailor for an overnight hem and it was ready for pick up by 10 am the next day. This is not the place to go if you are looking for a last minute bargain. The clothes are high quality and top of the line -- not everything is on sale all the time. That said, If you have an interview or event at Dartmouth College and your luggage is lost, Rare Essentials is the solution!

Extremely bad and hostile customer service. Attempted to get me to sign up for their "rewards card"…read morewhich is really a credit card. They did not notify me that this is a credit card in any way until I read their pamphlet and saw the interest rates. Completely ridiculous. If you're looking to get scammed, make sure you shop here.

Terrible customer service, if I had to guess there motto would be the customer is always wrong…read more Not the helpful Gap associates I am usually used to dealing with, and make sure you check your receipt because things do not get rung up correctly.

First, it's important to note that yes, the overall quality of J. Crew products have declined…read moresomewhat in recent years. However, that isn't the fault of the individual stores. I've always had great customer service experiences in here, which is what's important in a retail store, and more importantly, have found the selection here to be more than adequate. Tip for current Dartmouth students: unlike most J. Crew locations around the U.S., this location lets you stack your student discount (10%) on top of sales prices, which is excellent. Take advantage of this while you can!

Great selection and customer service! Highly recommend.read more

Treat your employees better and show them the respect they deserve. Train them and empower them to…read moredo well for you. Support them.

Visit the location and purchase merchandise. You are asked if you want to PAY $0.15 for a bag to…read morecarry your purchase from the store. Seriously! Every paying customer is doing Old Navy a favor of free advertising each and every time they walk around carrying their logo bag. Poor business decision.

Staff was so nice but dang these prices are HIGH! A magnet was $12-15. Hats $29-40. Conveniently…read morelocated in downtown Hanover right near the college.

So Dad forwards an email from the Dartmouth Co-Op about their great Father's Day gifts as a hint…read more OK, so I click through and pick a cool looking Dartmouth money clip. They can engrave it and it makes a perfect Father's Day gift, they say. OK. I order. Then I get email-we can't get the engraving done and ship in time for Father's Day. OK, says I, forget the engraving and just ship. No word. Then, the Wednesday AFTER Father's Day, I get an email that just says "we don't carry money clips in stock any more. Do you want us to order this or cancel the order." This raised some questions. Like, uhhh, WHY THE HELL DID YOU ADVERTISE THIS ITEM AS A FATHER'S DAY GIFT, and HOW THE HELL DO YOU CLOWNS STAY IN BUSINESS and uh WHY THE HELL DIDN'T YOU MENTION THIS AROUND, OH, MAYBE BEFORE FATHER'S DAY WHEN I COULD HAVE ORDERED FROM AN ACTUAL COMPETENT BUSINESS? But then if they can't fill an order for an item that they advertised, by a holiday for which they advertised this product, then I doubt that the could satisfactorily answer such existential questions. One question I had answered itself, however. Why was this money clip so grossly over priced? Maybe because I'm the only customer left in the face of such incompetence.

A year ago I needed new hiking boots and the staff could not have been nicer and more well informed…read morein guiding me what would work best for me. Today I was there, fitting out my new gravel bike. I mentioned to Byron that the seat tube was a tad too long - and discovered he'd be happy to shorten it (does it routinely) so I was back within an hour and for $5 (really how awesome is that) my adjustment was made (including a nice swipe of carbon grip) Nice work EMS - you have a customer for life.

No idea what happened to this store. I came in for mountaineering boots and quickly changed my mind…read moreby the rude, callus reception I was greeted with. If I was going to a frat party then I'd be ok with it. I've been working and playing in the outdoors longer than the rude employees have been alive. So if swearing and poor behavior is your thing then this store is for you.