I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

This is a Veteran owned local family business. Initial went to a box store out of convenience, but…read morethey said it would take 3-4 weeks to get it installed on their advertised 72hr install. Not liking this I asked a family friend who he uses for his rental properties. He recommended these guys and I'm glad he did. I got a quote the next day, and I live way out of town slightly past Spanish Springs. Their prices are better then the box store and they were knowledgeable on what would look good and work best for a rental. Never did they try to up sale which was nice! Next best thing is they showed up when they said they would and did a really good job. Can't even tell anyone was here as there was zero mess. I will be doing business with only this company in the future.

Not sure who's rating this business. I almost didn't go because of the Yelp reviews. Thank god I…read moredid. I went to 7 flooring/carpet stores including Home Depot and lowes. This place is amazing. Not only are they competitive in pricing, they are knowledgeable in there products and help guide you to the right choice for your needs. They came to my home with samples. Helped me pick the right style and beat all the competitors pricing, including Costco. FYI they sell the same flooring as Costco, very good quality material. I just for reference, I stopped by at 11am on a Thursday, they were at my house at 1130 and ready to install the next day. Locally owned and operated. Great people!!!!! Great products!!!!! Great prices!!!!!

We choose Quality Floors 4 Less because of the number of very positive reviews on yelp. I had been…read moreputting off redoing my floors for years because I have a staircase & loft that had the carpet wrapped around a "curb" around the loft. The stairs also had the carpet wrapped around the sides. Everyone else that I had spoken to about the floors either wasn't willing to fix that or only wanted to replace it with carpet which I wanted to eliminate. Sergey showed up on time, was very professional & very accommodating. With everything I showed him that others didn't want to touch his response was "we can do that!" Others wanted me to do a bunch of prep myself so I would have had to find & hire someone else to do it. Mark (the installer) was amazing! He let us know he would be coming by a couple days ahead to see what the job looked like. He was super efficient & obviously knows what he is doing. Watching him work makes you realize how skilled he is at his job. He was nice, always professional & communicated really well. Mark had to use his creative ability to do the stairs & loft in a way that worked & looked great! He is definitely the guy you would want to do your floors. I couldn't have asked for a better installer! Highly recommended!

Quality Floors for Less installed flooring for our entire 2800 square foot house. They are…read morephenomenal. Ivan and Serge are extremely professional and knowledgeable. The vinyl flooring and carpet were installed with extreme attention for detail. We highly recommend them.

They just finished my hardwood floors. Did repairs to some water damage, new baseboards, and a sand…read more and seal. The crew is hardworking and professional and the results came out great. Highly recommend.

We were so tired of our builder grade carpets in three of our bedrooms and our master closet we…read morecould not stand it any longer. We contacted Master Floors and Santos and his colleague came and did a miracle install. They moved all the furniture, stripped the carpets and discarded them. Then they installed the laminate we had selected and put all the furniture back. Truly a wonderful install job. Definitely would recommend these two to anyone who is looking to install new laminate flooring.

They installed our carpet in our brand new home 33 years ago. We still have the carpet in our…read moreupstairs and it still looks good.

Campbell's Carpets has amazing employees. Jeff helped us pick out the perfect carpet, gave us…read moresamples to take home and showed up ON TIME to take the room measurements. The carpet installers were very respectful of our home, worked great together, vacuumed afterward, and clean-up the outside work area. Caren was delightful to work with concerning the contract and payments. I would definitely recommend Campbell's Carpets.

I had a fantastic experience with this company. I called Rocky on a Sunday and he picked up right…read moreaway. After I texted him a photo of my puppy-damaged carpet, he promptly gave me a quote and a time he could come by during the week. Unfortunately, I forgot to get back to him, but Rocky reached out again when he was in town, which actually saved me money since he didn't have to drive all the way from Reno to Tahoe City. I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed. My roommate said he was efficient and professional. I'm very happy with the service and would definitely recommend him!

I had a carpet emergency. Needed a 3'x5' carpet patch ASAP. I texted the phone number on the…read morewebsite after hours and got a response within minutes from the Owner, Rocky. He texted back and said he had an opening in two days. Rocky showed up on time and did a fantastic job. I wasn't sure how much this repair would cost so I researched online. The price Rocky charged was more than fair based on my research. I will be hiring Rocky again for his carpet stretching service. Thank you Rocky!

We LOVE the epoxy coating that Chris and Cody installed in the garage at our new home in April…read more Chris and Cody are both friendly, knowledgeable and professional. The pricing was competitive. We are so glad that we delayed our move a week and had the garage floor coated. Chris clearly communicated the schedule and the work was completed on time. Professional epoxy coating is worth every penny. It's durable and it looks amazing. A million times better than the DIY kit we did at our old home.

Our first ever time coming in and we're very satisfied. Let us take some samples home (for free)…read moreand what an amazing help that was!! We would rather help the local guys than a big box store and it feels right to go with them for our flooring job! Haven't locked that decision in 100% but we liked how everything felt with our first impression! Thank you very very much!