So glad we dropped by here instead of making the trip all the way out to REI. They have incredibly…read morefriendly and helpful staff on hand to answer questions and point you in the direction of what you're looking for. We went in search of a few items to make our winter walking safer and more comfortable and found everything we needed and then some. They had lots of promotions going on and tons of high quality brands. If you're in the market for hats, gloves, coats, hiking shoes, base layers, etc etc the list goes on and on, definitely stop by!

Wow, I live around the corner from this store and never visited, thinking that it must be…read moreoverpriced and never went in. This winter, I was looking for a rare item and this was the only store that looked like carried it. I was a bit apprehensive about going in, but what was I thinking! The store has totally changed my views on locally owned shops. Prices are actually not higher than the mall (Nordstrom, Macy's, etc.), the staff are actually kind and helpful, and there is a cute dog hanging out and wagging its tail! I had a great experience getting a rare item in my size at a lower price than expected, with smiles and kindness through the end of the transaction. Totally worth it, and definitely where I'll be heading from now on!

Overpriced junk. They pay their employees terribly and treat their customers like trash too.read more

Bought a pair of Hoka running shoes there. The tread came off in less than 2 months but within…read morereturn window. It was clearly a manufacturing defect but Dick's did NOTHING to rectify the situation. Dick 's apparently does NOT stand behind Hoka's warranty and uninterested of the inferior quality of Hoka shoes. I will never purchase my future running shoes from Dick's or perhaps anything if that is how they make customers happy.

Always greeted with a smile! Great downtown store with a large selection of clothing, shoes, gifts…read moreetc. Even have Berks, sunscreen, trial maps. They got it all.

This store is such a hidden gem. They have some amazing outdoor and athletic gear, which many times…read moreis only available online. They have a giant sales room with some amazing deals and a huge selection. We got some super comfortable sweaters and smart wool shirts for a great price. The staff is helpful and kind as well. Would highly recommend checking them out if you need some outdoor gear or are in the area

My bike was unusable for two years because I those fixing it would be costly. I brought it in and…read moreleft it for two days. Quick fix and no charge. Everyone so nice and helpful showing me how to add void problem in future. Highly recommended

Great service, staff, and selection.Could not recommend them more! Their staff knows their…read morestuff,and listens to the customer's needs and wishes

Offshore contacted Eddyline and changed their order with them so I could have two matching colored…read morekayaks, a Caribbean 12 FS and a Caribbean 14 FS, and delivered them to my home in Noblesville Indiana. My local Eddyline retailer was unable/unwilling to do the same. Great communication and pleasant demeanor. Highly recommend Offshore in Lake Bluff.

We spoke with Sam from Offshore, regarding repairs to our Zodiac boat…read more After much discussion with Sam his integrity became apparent in that his honest opinion was that spending additional money to repair this boat would not be worth while. He is to be commended for his honesty in appraising the return value for the expenditure for the need repairs. He took the time to honestly evaluate our Zodiac boat rather than turn just a "quick profit". We honestly would not have know the difference. He runs his business in a forthright manner to be commended in this day and age the "Quick Profit". Thank You M. Jens

Excellent customer service. Patient, knowledgeable, and kind. Picked up a little hatchet and some…read moreexcellently priced sale items. Love this store

Had a great time kayaking on lake Monona. It was super easy…read moreto book & pay online. They sanitized the paddles and life vests and everything & it's easy to socially distance on the lake. Will definitely be renting from them again!

I love PRO! I buy all of my tennis shoes and socks here. If they don't have my size/color in store,…read morethey call around to other locations and have them delivered within a couple of business days. The customer service is always great and I can always find what I need! My favorite shoes are Brooks Ghost and I love Smartwool and Feetures socks. Comfortable and no-slip!

Easily one of the best customer service experiences I've had in quite a long while. I had not been…read moreproperly fit for running shoes in years and so I decided to drop in here while in town from Minneapolis last month. Tom helped me out and I really felt taken care of. Measured, put on a treadmill to see my steps and then recommended a larger size than I had ever bought. He told me I needed to accommodate the larger of my two feet more than my sizing had in the past. He brought out about 4 different pairs/brands and I tested them all out on the indoor track. Eventually we settled on a pair of Saucony. This was a brand I had never bought before and so I was hesitant. But I'm now a month into running with them and they're easily the best running shoes I've ever owned. Price was pretty standard at 150 or so but they're totally worth it. Will be back when visiting my family in Milwaukee. That's how much I loved the store.