One thing I love about REI is the membership. The benefit of being able to return almost anything…read morewithin a year of purchase is really awesome, helpful, and convenient. With the membership, you also get 10% back on eligible items and free shipping with no minimum order. The downside I've found with REI, is that over the years REI has switched to selling more REI branded items instead of all of the other cool brands they used to offer. Their variety of brands has diminished from what I've seen, which is a bummer to me.

3 fitting rooms for a huge store, had to wait in line multiple times to try clothes on. terribly…read moreunderstaffed. Never greeted or spoken to by staff. Would not go here again.

So glad we dropped by here instead of making the trip all the way out to REI. They have incredibly…read morefriendly and helpful staff on hand to answer questions and point you in the direction of what you're looking for. We went in search of a few items to make our winter walking safer and more comfortable and found everything we needed and then some. They had lots of promotions going on and tons of high quality brands. If you're in the market for hats, gloves, coats, hiking shoes, base layers, etc etc the list goes on and on, definitely stop by!

Wow, I live around the corner from this store and never visited, thinking that it must be…read moreoverpriced and never went in. This winter, I was looking for a rare item and this was the only store that looked like carried it. I was a bit apprehensive about going in, but what was I thinking! The store has totally changed my views on locally owned shops. Prices are actually not higher than the mall (Nordstrom, Macy's, etc.), the staff are actually kind and helpful, and there is a cute dog hanging out and wagging its tail! I had a great experience getting a rare item in my size at a lower price than expected, with smiles and kindness through the end of the transaction. Totally worth it, and definitely where I'll be heading from now on!

Overpriced junk. They pay their employees terribly and treat their customers like trash too.read more

Bought a pair of Hoka running shoes there. The tread came off in less than 2 months but within…read morereturn window. It was clearly a manufacturing defect but Dick's did NOTHING to rectify the situation. Dick 's apparently does NOT stand behind Hoka's warranty and uninterested of the inferior quality of Hoka shoes. I will never purchase my future running shoes from Dick's or perhaps anything if that is how they make customers happy.

This store is such a hidden gem. They have some amazing outdoor and athletic gear, which many times…read moreis only available online. They have a giant sales room with some amazing deals and a huge selection. We got some super comfortable sweaters and smart wool shirts for a great price. The staff is helpful and kind as well. Would highly recommend checking them out if you need some outdoor gear or are in the area

Always greeted with a smile! Great downtown store with a large selection of clothing, shoes, gifts…read moreetc. Even have Berks, sunscreen, trial maps. They got it all.

Walked to Wheel and Sprocket to get my old bike serviced at the Service Center. After they assessed…read morethat the repairs weren't worth the cost, I decided to let them donate it and I was immediately in the market for a new one. They have a variety of bikes and they allow you to test ride them if you leave your ID. The sales associate was very knowledgeable but was very clear that it was all about preference. I decided to go with the Verve - a comfort hybrid bike. They spent a few minutes prepping my new bike and answered all of my questions. This was my first time here but it's clearly a popular bike spot because folks were coming in and out all day with their bikes.

Fun selection. Went in last night with my husband to browse, we weren't planning on buying. We…read moreprovided our budget and needs for 2 bikes and we ended up buying 2 new Felt bikes under the budget. Paul was so helpful and full of knowledge. One bike was ready to take the same day. He made sure the bike was in perfect condition. The other one is ready next week. Awesome sale going on for the month. Also have a good selection of used bikes- very cool Italian bike for sale. They have a program to donate bikes, which we plan to do with our two old ones. Highly recommend and will be back!

Offshore contacted Eddyline and changed their order with them so I could have two matching colored…read morekayaks, a Caribbean 12 FS and a Caribbean 14 FS, and delivered them to my home in Noblesville Indiana. My local Eddyline retailer was unable/unwilling to do the same. Great communication and pleasant demeanor. Highly recommend Offshore in Lake Bluff.

We spoke with Sam from Offshore, regarding repairs to our Zodiac boat…read more After much discussion with Sam his integrity became apparent in that his honest opinion was that spending additional money to repair this boat would not be worth while. He is to be commended for his honesty in appraising the return value for the expenditure for the need repairs. He took the time to honestly evaluate our Zodiac boat rather than turn just a "quick profit". We honestly would not have know the difference. He runs his business in a forthright manner to be commended in this day and age the "Quick Profit". Thank You M. Jens

Excellent customer service. Patient, knowledgeable, and kind. Picked up a little hatchet and some…read moreexcellently priced sale items. Love this store

Had a great time kayaking on lake Monona. It was super easy…read moreto book & pay online. They sanitized the paddles and life vests and everything & it's easy to socially distance on the lake. Will definitely be renting from them again!

Paul was so patient and helpful! He answered all my questions and was super attentive Great…read moreexperience!

1st time at Performance running outfitters store in Delafield, WI. I've been a runner for 40 yrs…read moreand never felt so satisfied with a running store. Bryce, the young man that helped me was patient, extremely knowledgeable, and took the time to get me into the right pair of shoes. Thank you Bryce! Jayne, Mukwonago, WI

Whenever we have new sports equipment needs I always check here first…read more Great selection and the prices are good. Often times I've found new stuff with tags still attached. The staff is always super helpful with fitting equipment

Place okay. Nothing her though. Value not worth it. Service…read moreok. Not much choices. Just plz don't come here.