Went to Ace last Thursday to buy some paint that I had looked at the day before. On Wed. the price…read morewas $44, on Thursday they had raised the price on the same gallon to $60, blaming it on the tariff charges, even though this was NOT new product. This is simply a customer rip-off, with Ace taking advantage of the situation and a captive audience, as Safford or Tucson are miles away. So sad and actually illegal to price gouge consumers. I will be filing a complaint with the FTC. BTW, checked with Home Depot and they stated that any tariff increases would not hit the stores for at least two weeks, when NEW shipments arrive. No wonder people shop the big box stores. So sad.

I go to Ace Hardware in Willcox pretty often. I can usually find what I'm looking for, and I like…read morethat it's open Saturday and Sunday. The service is usually fine, no problems!

I'm becoming increasingly frustrated with this store. It started out ok and has gotten…read moreprogressively worse in the past three weeks. Repeatedly we have tried to get them to measure out kitchen for counters and cabinets. They have been wasting a lot of time. Apparently no one knows what's going on there either. We made an appointment to meet with the designer for new counters and cabinets. They tried to discourage us from waiting. We finally talked to the designer and they took our choices down told us they would schedule us for a measure. It never happened then three weeks later tried to refund the charge. I told them to talk to my mother , who has the keys to measure they said theyd call and they never did. So now I have to chase them.down again . So far they have wasted 3 weeks! This same home depot told me my doors would be in in two weeks and they wont be in for 4 weeks and delayed the tile by a week. But by far the cabinets are the most infuriating part of this saga. I was told that everything was cut and dry. The kitchen would be measured quickly and they would be ordered and placed asap. Why was it important for me to give you a deadline on when I wanted this done if it was going to be slow rolled ?

Today me and my wife went to The Home Depot in Thatcher, Arizona and we received the best service…read moreever. I would like to give my sincere thank you to Jesse for helping us and making us feel welcomed but it was just not us, Jesse was helping as many people as he could help! Great Job Jesse! You made our time at Home Depot today a pleasant experience! Also Mr. Sparky - Mr. Larry - Mr. Jesus and Mr. Bob are the team that in top notch! Thank your! Fernando Castro

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

this is a clean old fashion store. supplies they have are totally unlimited. so so many. neatly…read moredisplayed. customer service is always ready to help. I feel like I have stepped back in time when I go to the store. just wander around and look. as I stated everything is displayed so neatly. pricing is clear. Angel is a great man and manager Julie is awesome!

Great staff, very helpful and informative. If you need lumber in Benson, this is the place to go.read more

Large selection of guns and ammo at great prices. Support staff at the gun counter are very nice…read moreand use tablets to complete gun purchases. Cut down on your wait time by using your concealed , carry permit.

So I went into the store once again. Told them the web site shows you have them. (223 Reloading…read moreDie) Was told if not on the shelf we don't have them. so, I came home on I was able to get back online to the web site to order. It did not show the plastic case so not sure if it came with one or not. I called the store and ask. I was told yes it comes with the storage case. Went back on the web to order and then it happen again. I am BANNED. I called the Sierra Vista store again. Told them what happen, and I would like them to order it for me. I was told that can't order anything. The store only gets what they (Corporate) send them. So much for shopping locally. I had to pay $3.00 more and got it off AMAZON Prime. Will be here Wed. No shipping.

The best customer service anywhere, bar none. They have what you need but most importantly they…read morehave the expertise to help you get what you really need

Went looking for a part I could not find at the other business in town. I was helped by Bo Jacob's,…read morehe took me to the exact part I needed. Great service. Also went to pay and Daelyn had great customer service. She was very courteous and friendly. Great place.

They're always always nice and eager to help you....they also have a great selection of anything…read moreyou need at a great price too!

Friendly and knowledgeable staff. Great selection of nuts and bolts at decent prices, especially…read morestainless. Minor quibble: Website/search function could use some work.

Recommend: Yes for a SMALL Ace Hardware filled with caring Staff. Beware of the most atrocious…read moreparking lot I've seen since the 70's. And I mean atroooooocious parking! We've all been to many AH stores so the point here is that you'll walk in to an extremely if not ultra cramped store, IF you can snag one of the 7 parking spots?? It begs a serious business question, why on earth would you put an AH 'here'?? Okay, THAT being said, when you look at HOW the store is ran, I've stepped in here numerous times prior to this review and always, and I mean ALWAYS am greeted, and addressed if not numerous times if I can be helped to find anything, from almost every employee you bump into. I very MUCH appreciate that!! The store is extremely limited in stock variables when considering the other extremely large stores here in Tucson but the hospitality is top notch, IMO. Honestly, the store needs to be placed elsewhere since it's right downtown and really could bring in SO MUCH more business if repositioned, but again, that parking lot.... LOL. Anyways, great little store for sure, if you can get a parking spot. ;-)

I love an Ace shop and this one was great for what I was looking for and a few missing items for…read morethe kitchen. Certain things were definitely cheaper and other things that were clearly $1 cheaper. Things like soaps and cleaning g supplies cost more than a Target. I loved that they even had some Art Supplies here like puffy pains, acrylic paints, water colors and brushes. There were people by the door and every couple aisles or so for help.

This is my 2nd gas hot water heater I have purchased from Plumbing Supply on Grant. 1st heater…read morelasted 9.5 years, both visits were extremely well from everyone helping to make sure I was purchasing the correct heater and new parts. I shall return there for my next appliance and parts as needed. They even helped to load it in my trailer. A Happy Tucsonian.

I had an exterior spout that had a persistent drip and didn't want to pay for a plumber to come out…read moreand do a repair that I guessed wasn't too difficult. Thank goodness for YouTube and the Plumbing Suppliers store. I brought in the interior part of my spout and they helped me get it open so I could replace two O rings, one was completely worn out. They also suggested I use some silicone grease to avoid the plastic rings from becoming brittle and extending their use. All this for about $4.19!!! There were a number of professional plumbers getting supplies in the store, but I appreciate how they took their time to help me and not make me feel silly for not knowing exactly what to do. After I got home I was able to make the repair in about 5 mins and the dripping has stopped.