Fair, honest, and hard working crew…read more Bonnie is fantastic to work with! Major thumbs up for this Tucson-based estate liquidation firm.

It was difficult to find and it was not open when I arrived. It is in the middle of a residential…read morearea with no signs to indicate it is a business.

Grasons was fabulous in handling our estate sale. From meeting Joe and Marci - to working with lead…read morecontact Megan - to marketing the sale through pictures and videos - to sending us timely updates throughout the whole process! I cannot stress enough how wonderful and professional this company is and I would highly recommend them for an estate sale. Ours was a more complicated sale with a lot of art and fine collectibles (along with normal household items and furniture). Plus, we were across the country during the sale. I was entirely comfortable with everything, including set up, marketing, pricing and clean up. In fact, I heard from friends and neighbors who attended the sale that they were very impressed with the professionalism of Grasons. Finally, Joe, Marci and Megan were very proactive and very easy to work with throughout the process. I highly recommend Grasons of Southern AZ!

They recently listed a watch on auction as "TAG Heuer-style" but they said they were unable to…read moreauthenticate it. A single phone call to an authorized dealer would've given them the required information but they could not be bothered to do the right thing. It was clearly fake, with a Japanese moment in an allegedly Swiss watch, but they insisted on their right to sell it with every possible devious denial of responsibility. They cared more about their 40% commission than the welfare of the trusting buyer they cheated.

Great service with wonderful people working there. Great place to find excellent deals and also…read moregreat place to get rid of your unwanted items. A+++++

I've never sold anything, only been a buyer so My review is based on the buying experience. It's…read morebasically a local version of Ebay. Bid on items with a set end time and highest bidder wins. You never know what you'll find at their auctions. I've bought items ranging from woks, to tables, tools and folding chairs. Appreciate that they'll ship items from Phoenix to Tucson and vice versa. Make sure to examine or test your items quickly because you have 24 hours to return your items. I've returned different items that either didn't work or were damaged and haven't had any issues. A few of our items broke after the return window, but the vast majority are still working. Be warned it can get addicting.

You all were always friendly and helpful!! Unlike other places that I've won things, you have…read morealways known where my items were and brought the Out in a timely manner. I've NEVER once had to return an item and everything that I've won from you has been as described. It makes me super sad to see that you will be shutting down!! I hope that you all find somewhere else to work that is as amazing as Auction Surplus had been!! Thank you for setting an amazing standard!

My review is long overdue and ridiculously well-deserved. I'm a customer of CT Southern Arizona on…read morethe other side of the equation, that is, I bid in the auctions of your loved ones' carefully-curated belongings. Spoiler alert, my work with this CT location is positive and I'll give details below, however, I'd like to address one reviewer's comments. The Southern Az CT has very, very little control over what we bidders are willing to pay for items and almost all bidding starts at $1 so if someone felt their family did not receive what they should have, pls understand, as bidders we are looking for a bargain--most auction bidders are--and Unless an item is very unique, scarce or custom--when the bids go higher than we'd like to pay we just stop bidding and go elsewhere. This explains why items sell far below retail--that is the point as far as we buyers are concerned. Now I'd like to tell you that I live in Ohio so anything I've won in these particular auctions must be shipped to me, which I, of course, pay for and consider part of the cost of my finds. I've had many occasions to work with these folks and believe me, like you I would not give my money to a company unless they provided me Stellar and careful customer service. I have returned to their auctions, and will continue to do so because they've photographed each item from multiple angles in proper light, written a detailed description with any known history, and pointed out any known flaws so that I'm always left knowing exactly what I'm looking at on their website. Once I win an item (usually several!), they write to me, attach an itemized invoice and provide me with an estimate of what packing,, shipping and insurance will cost. Let me tell you, these folks are fearless regarding what they will carefully pad, pack and ship to me. My first experience with them was truly surprising as I bid on three pairs of table lamps--with shades. It did not occur to me until I received them how much time and care it took to pack these unwieldy lamps, shades and other items. I knew then that this crew was experienced and had confidence in their knowledge of how to ship such items that did not drain my bank account. Out of six lamps, six shades and numerous other objects, one ceramic lamp's base was a little damaged, however, this was due to a previous repair attempt which they'd informed me of before it was shipped so the choice to take the risk was mine and in this one instance it did not pay off but it's an easy fix so I didn't even bother mentioning it to them or ups as neither were at fault and I like to tinker! Here's the bottom line folks--I can only speak to the obvious care they take with my items and me as a customer but if I lived in the Tucson area and had need for a downsizing or relocation service I would call them quickly and without hesitating because they've proven themselves, on three occasions, to be caring, thorough and forthright--all the best qualities any of us should search for and other companies would do well to emulate. You have a choice who you give your business to, and so do I and I choose Caring Transitiins of Southern Arizona every time! Kasey C.

Do NOT hire this company, I had a horrible experience with them from start to finish! Misleading…read moreinitial consultation that hinted my parents would get several thousand dollars for the contents of their home. End result was less than $2,500. All the furniture was less than 15 years old and it was beautiful from a very nice furniture store in Tucson. Yet all the contents of the house including this furniture, netted us less than $2,500? In addition, the company brought tons of "stuff" from other homes they were emptying and added it to my family's things. On sale day the house was overflowing with so much random stuff, old/tacky furniture that did not below to my family; it was emotionally traumatizing to see my family home look like a hoarder home. Also, I know some of my parents' friends went to the sale out of curiosity and I can only imagine what they thought/the gossip that followed after the saw the house filled like that. I was very clear the surround sound speakers hard wired into the walls were not part of the sale because we were selling the home and it's a nice feature. Guess what? They were taken down/removed. One last red flag, I found a male employee, named Chad, alone in the garage at 10:20 p.m. on a weeknight and he was loading bags and boxes into his van. The van was not marked as a company vehicle so I assume it was his personal car. This was a total stranger to me, taking who knows what from the home. He was there alone for over 2 hours (I first observed him at 7:40 p.m.). This was prior to the estate sale, when they were in the "staging" mode. Celene told me he was fired but I don't trust her word. He supposedly left his phone at the house and returned to get it, and then supposedly fell asleep in his van. Truth is I watched him actively loading things in that same van and he was wide awake. I would never ever hire this company again and have in fact told family friends in the community to avoid them no matter what.

Never Again. Clearly two ladies not prepared for an online business. They seem pretty much inept…read morein managing their HiBid online auction activity other than collecting money. After purchasing an ~8lb item measuring ~12' x 8" x 8" for $87 it took FOUR emails over 3 weeks to get an explanation of any shipping arrangement although that IS OFFERED on their HiBid listings. Finally the excuse for delay was that they had too many items to carry to their car (!!) to take them to a UPS store. Then I'm hit by a $92 shipping charge (AZ to central US) with NO previous communication of the cost or conditions of shipping. Calling and speaking to "Kathy" then "Lynn"; she tells me it's packed and "at the warehouse" and I just don't understand that she had SIXTY-THREE packages to pack! Approaching 4 weeks. And still no tracking number. Beware

Kathy was great. I recently moved my Mom into assisted living and had a house full of belongings…read moreto get rid of. I live out of state so I could not deal with it myself. Not only was she able to clear the house, but I'm pretty sure she got better prices for everything than I would have on my own. At the end I got a detailed summary of the auction. And she seemed to take a personal interest in my situation, so I highly recommend Tumbleweed Auction.

Wonderful people great prices highly recommend look forward to every weekend when they are having a…read moresale sincerely bill g

Best Estate Company in town! Honest and hardworking. They take care of everything and save you…read morethe headache. Love Petra and her Crew.