The best customer service anywhere, bar none. They have what you need but most importantly they…read morehave the expertise to help you get what you really need

Went looking for a part I could not find at the other business in town. I was helped by Bo Jacob's,…read morehe took me to the exact part I needed. Great service. Also went to pay and Daelyn had great customer service. She was very courteous and friendly. Great place.

The counter people were very helpful and it was an overall good experience. We came in looking to…read morebuy lumber and screws in order to build a planter box. Different sizes of wood are clearly stated and service was fast and efficient. You pay, then drive around to the side lot to pick up and load your lumber.

From the owner: Sierra Lumber is a local family owned hardware store and lumber yard. We support all aspects of the…read morebuilding process and home repair. We can facilitate the do it yourself homeowner to commercial contractors. Sierra Lumber's plumbing, electrical and building materials departments are well stocked with great customer service representatives. We also cater to our farm and ranch clientele with a wide selection of hardware parts for livestock waters, gates, fencing and windmills. We also provide an expanding plant & garden center. Sierra Lumber is proud to serve Willcox, AZ and surrounding areas!

Elvira is the worst Store Manager! She lied straight to my face. She said she couldn't return and…read morerefund all of our money for a tile saw we purchased. We returned it the next day because it was faulty and not the quality we wanted. She gave me a customer service number saying that I would have to talk to them about my complaints on not getting all of my money back for an item that was listed as "subject to restocking fee." Called them immediately to get my money and they said that the "store manager" "Elvira" was the only one able to refund my money at the time of return. She kept $50 for a restocking fee. THIS HARBOR FRIEGHT SCAMS YOU AND TAKES YOUR MONEY! Thanks for playing dumb Elvira!!! Instead of just doing your job! You are gross!!!

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

I had the very best customer service ever here today. The man behind the counter went out of his…read moreway to help me. I needed a nut for the tie rod of our truck, along with the cotter pin. It was a very urgent need. He pulled a whole tie rod assembly for our truck down off the shelf to ensure he found the right nut and cotter pin. When he couldn't find the right one in the store, he gave me the one off the tie rod assembly and told me that he could replace the one for the tie rod assembly that he has to sell within a day. I was so grateful. I asked him how much I owed him and he said nothing. He said to just come back when I needed something for the truck. I will most definitely be back. Customer service is not dead. It just lives in Safford!

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

The prices are high and they don't seem to have a lot that I needed. But this some other need other…read morestuff spot could be good for them

Staff is plenty, always around to help, they keep moving the tools so I keep needing help!…read more For being the only hardware cept for Wacko Mart the prices are good. They have those odd ball hardware items, so I appreciate that! If you you are traveling through and need something for camp, boat, vehicle they could have it!

I'm a working photographer and discovered this gem on Yelp! prior to my visit to Safford, Arizona…read more Dropped in for lunch, air conditioning, and free wifi. This place is amazing! Upon entering I was immediately smitten with the architecture and customer experience, including the same brickwork I was surprised to see in local homes as I wandered through town, well-worn hardware floors that would tell quite a history if they could talk, nostalgic black and white photographs of old town Safford, and the most amazing selection of locally made olive oil and assorted sundries. I ordered an Arizona panini and a large iced Americano. The panini was a bit smaller than I expected, but it more than made up for that in the freshness of the ingredients and the remarkable southwestern taste. The Americano was perfect, well-pulled espresso shots, not too strong nor too weak. If you're searching for an excellent coffee, this is your place! While I'm sitting here writing this review, uploading RAW photos to my editor, and saving an incredible Americano, my eyes are happily wandering over the items for sale, placed tastefully throughout the store allowing for casual shopping without pressure. I'll take home a bottle of sun dried tomato olive oil, if they have it, and perhaps an assortment of The Naked Bee bath products for my wife. Next time I have the opportunity to revisit Safford, Main Street Bean and Ginaveve's Market Place will be a must see on my itinerary!

I went to eat with friends my friend asked for extra milk and the milk was thrown at her by the…read moregirl platinum hair she was very disrespectful and we live this place we come a lot and my friend felt embarrassed and sad from the situation

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

On Friday, April 5, this year I bought a water heater from True Value; two of their employees came…read moreout after work to install it, for cash. The installation went fine; no problems then or now. The problem is removing the old heater. The employees left it outside by my back porch and said they would be out the next day, Saturday, by noon to take it away. Didn't happen. On Monday, April 29, I went to their store to ask what the problem was and when the old heater would be picked up. This touched off a comedy routine between two of their employees about who fixed problems and who was a problem. I wasn't laughing. After the comedy routine was done, I was promised that it would be picked up Friday for sure. That would have been May3. Didn't happen then, either. On June 10, I sent a snail mail letter to the store (their email wasn't working) explaining the situation and asking when the old water heater would be picked up. No response. As I write this, late July, the damned thing is still sitting right where their guys left it. This is not my idea of customer service. And I don't appreciate being the butt of somebody's jokes. I wonder if these guys realize that anything they sell can be found someplace else in town. And from now on, anything I might need will be bought someplace else.

Stopped at both Ace and Tractor Supply for new wiring for our batteries on our rv. NO customer…read moreservice at Ace. Friendly service rep at Tractor Supply but didn't have required parts. Onto our last hope, Sun Valley and did they rock it. Everything we needed and the best customer service ever. Thanks for everything!

I was in the 12th day of my ambitious 2-month pedal from El Paso/Cd. Juarez West to Tijuana/West…read moreCoast via Ruta Dos, but that road became impossible for me to pedal approaching the state of Sonora. It had no shoulder, had frequent potholes and crumbling asphalt, but all of the (motor) vehicle operators were extremely cautious and careful when passing me, especially the 18- & 34-wheelers. I certainly feel much safer bicycling in Mexico than the USA! Fortunately, two good Samaritan truckers gave me/my Doublevision a lift just before entering the tortuous Sierra San Luis/Sierra Occidental; how grateful I am to them--Ruta Dos was under construction, lots of sand, rock & vehicles getting stuck! Anyway, I knew my route was going to radically change, and those fine truckers discharged me at Agua Prieta, Sonora; after an excellent night in a budget hotel and some emergency welding, I re-entered the USA at DouglasAZ. (Where a motorist right-hooked me, but no collision nor injury.) After another needed hotel night, I camped the next two nights before spending two hotel nights in LordsburgNM. I needed to make additional work on my Doublevision, and the single fantastic source for parts was this exceptional, classic hardware store which has a bit of everything. Owner/operator Rosie had every possible high-quality part I needed to make the repair, better than OEM! She/Second Hand Lumber Yard is easily 5-star and certainly has my "Wheel of Approval!"

I purchased 3 items on 2/11/2026. One item was a table fan that didn't meet my needs. Two days…read morelater I tried to return it. The manager refused. It had not been plugged in, was not a cut item, a tool or tinted paint. I became so enraged, I threw the fan on the ground and broke it to bits. This has been my go to Ace when I am in this area during the winter time. I will NEVER return and I will spread the word that this store has very poor customer service

If you want to walk into a customer-unfriendly dead zone, this Ace is the place. Talk to the store…read moremanager and learn why. She's sent the clear message to the staff that the customer is never right. Better hold onto that receipt if you ever want to get your $5 off. They don't honor you electronically, and if you challenge the manager about it you get all but told to eff off. She blames that bad policy on corporate! Avoid this Ace. It ain't the place. Better off at the Ace store in Sahuarita or True Value in Safeway shopping center. They're actually helpful and care for their customers. Their prices and inventory are much better as well.