They did a great job installing new switches and outdoor wall lighting. Will use again!read more

OMG!!! This is a first for me!…read more We made an appointment and he didn't show or call. I called him when he was late. He had forgotten our appt bc they were busy on another job that had lots of problems. So to give him another chance I let him know my following Monday was open. He never called so I called him back at 4:30 on that following day. He'd forgotten about me again!!! He made excuses when I called him but he hadn't called to reschedule. So I let him know I'd pass this along on Yelp where I got his name bc it said he (was) 5 Star. I had to call him back. I can understand being busy but at least have the courtesy of letting ppl know and not leave them hanging so we can find someone else. Shame on him!

Allied is on the PNM approved list for EV charger installation. I called and got an immediate…read moreresponse then nothing. When I spoke to the "estimator," he indicated that no one had sent him the photos that they requested and I provided. Finally got an estimate and it did deduct the PNM rebates as promised. Wouldn't return calls or emails. Terrible customer service. Do not recommend.

Great outfit. Used them time and time again in the past when I was a General Contractor and they…read morealways came through in a pinch. Their prices were always competitive and they always guaranteed their work.

I had an excellent experience with Enchanted Electric. I had an emergency situation when an outlet…read morein my living room smelled like it was burning and was warm to the touch after using the microwave in the kitchen. They came out to Los Alamos, on short notice and after hours for what turned out to be a serious electrical issue. The electrician was extremely professional, knowledgeable and respectful. He quickly identified the problem and showed me melted plastic and damaged wiring that could have easily started a fire. It was honestly a close call, and I'm very grateful for how promptly and professionally everything was handled. The repair was completed efficiently, the communication was great, and I felt much safer afterward. It's hard to find people who are both highly skilled and genuinely trustworthy, and Enchanted Electric absolutely earned my recommendation.

My experience with Brooklyn and Enchanted Electric was excellent. He communicated his rates clearly…read moreupfront, scheduled an appointment at his earliest convenience, and showed up on time. He explained everything to me super clearly and took what I thought was an inappropriate amount of time to get the job done. He also gave me a little bit of an education about a project that I'm hoping to do at some point in the future. Highly recommend this business!

Excellent. Exactly the works I needed done. I am able to work more efficiently with power outlets…read morein key placement.

Seems nearly impossible to find a reliable and honest electrician. Look no further. Chase is one of…read morethe nicest and most honest guys you'll ever meet. He gets the job done for a fair price and absolutely perfect! He is a man of great integrity!

We had intermittent dimming lights in our house. So intermittent that PNM could identify it nor 3…read moreor 4 other local electric companies. Electrical Services came out, made themselves available to catch the flickering and beyond that came back multiple times including 6am in the morning to isolate the source of the problem. Turns out it was on the pole and PNM's problem. They came back to explain how they isolated it and made sure they took care of it. So far above and beyond anyone else we paid to come out. Thanks Electrical Services.

I had an issue with my new air conditioner, which was causing my circuit breaker to shut down. I…read morecontacted Electrical Services, but they told me that it may be that I have a short in my breaker. I asked for someone to come out to check things and was told the earliest I could get someone was in 2 weeks! Normally, I would not have been concerned, but with the comment that there could be a short, I wanted someone to come out ASAP. Of course, this was July 3rd, and no one was available. I waited until Saturday the 5th, and found that Electrical Services had an Emergency Service, and reached an answering service. The electrician returned my call, and I was told the fee would be double the regular price, or $300/hour. I felt that was very excessive, but because of the concern for the short, I told the fellow to come over. He checked the breakers, then attached a "larger" wire to the existing wire to the plug in the room, and attached that to a new plug in the outlet box. That was it. He stated that should it trip the breaker again, I should call him! That evening, when we turned on the air conditioner along with the overhead fan, the breaker tripped again. On Monday, I called to let them know that the breaker only worked if I did not use the fan at the same time. I also asked if there could be an issue with the breaker itself, because it was most likely the original, and the house was built in 1989. He said, most likely not, but possible. I asked if he could come out and try that, but I only wanted to be charged for the breaker, not the time, since I already paid them $490! I was told he would check with the owner and get back to me. I never heard back. I am not one to write reviews, but in this case, it seems to me that I could have avoided the double rate had I not been told about a possible short in the breaker! I accepted that comment in good faith. I feel that what I paid this company, and what I received in return, regardless of the emergency fee, we a major overcharging and one that forced me to write this review! I would suggest one needs to pay attention when getting information from them!