Andy showed up having already done some research on our house, i.e. when our house was built. He…read morelooked at our crack, did a little digging to see how deep and how hard the concrete wall was. He then explained his process in a very clear manner and showed samples of the epoxy that he uses. He also showed the tools that deliver the epoxy into the crack. He had several other jobs, but kept us apprised of when he could begin our job. He showed up when he said he would and did a very professional job, cleaning up after each time. Andy was very personable and great to work with. And the price was a little less than I thought the job was going to be. Highly recommended!

From the owner: Primary Specialties: Basement foundation wall cracks are epoxy injected and…read more sometimes structurally reinforced with a full carbon fiber sheet overlay. Further repair specialties include leaky steel form ties, concrete floor cracks, and overflowing window wells. Mold removal, drywall rebuild, infra-red camera leak inspections, borescope camera inspections, and professional radon testing are yet more solutions offered. Detailed workmanship is most critical for reliable repairs.

Great service especially Alan who had me up and running in no time. Top to bottom this was a great…read moreexperience. THANKS ALAN!!!

First they said they would be out to give estimate. Didn't show up. I called said must have been a…read moreglitch in system. rescheduled and guy came out and said it would take a couple of weeks for estimate, it's been over 4 weeks now and nothing! I even wrote them an email asking about estimate. NO response. I could never recommend this company

They came out when they said they would, did the job in the amount of time they said it would take…read morefor the amount they said it would cost. They sold me exactly what I needed to hopefully keep my basement from flooding and didn't try to sell me a bunch of things I didn't need, subsequently their quote was 1/3 of those other waterproofing guys and I'm willing to bet my basement will stay dry just as long! Thanks to Nick's crew! The O'Donnells

This review is based on the representative who came out just to inspect the basement. All that…read morehappened was the gentleman came down to the basement, look around, found some mold in a corner, told us that we needed to demold the basement and then to contact him again shortly after. We asked if the demolding was something we could do (it was on concrete) and he handed us a business card to a company that demolds. I then asked him if he could give us an idea of what Dry Otter would do and he said, "i rather not give you that until the demolding is done and then let me know and I'll come back to inspect." We've had two other companies come to inspect our basement and both those other companies could at least tell us what they planned to do. I understand that not all proposals are concrete, but an idea of what to expect would have been nice. The gentleman spent all of 10 minutes doing his "inspection." Needless to say, I was a offput by this.

Having suffered through beyond-shoddy work by another major basement waterproofing company, I…read morecalled Rick at All-Dry who had done excellent work installing drain tiles and a sump pump at my previous home. This man and this company do great work. They don't cut corners, they don't leave a mess, their prices are fair, and they are honest and polite. Rick goes above and beyond. Take it from someone who has lived through the worst when she says she appreciates the best!

From the owner: Insure. Protect. Live. Enjoyread more

Nicest people on Earth. Kelly knows basements inside and out. He'll fix anything you need.read more

I live in a condo that was poorly constructed 10 years ago as far as water drainage. The cement…read morewalls are below grade level and the underground cheap plastic perferated drain pipe filled up with dirt. So during a heavy rain all the water that drained off the roof as well as all the water on the ground near the foundation went right into the basement. I was referred to A K Basement to fix the problem. First the they sealed the wall with a rubber coating. Next replaced the cheap perferated plastic pipe with a solid six inch pvc pipe and covered it with rock, not dirt. The pipe along the foundation is perferated for water drainage that ties into the solid 6 inch pvc pipe that the down spout is also tied into and all water drains way out away from the house. That was two years ago and we have not had nor will ever have a problem again with water in the basement. I would highly recommend A K Basement to anyone. Also the work was done professionally and on time as stated before the job was started. When the work was completed the the truck drove away, the yard looked like nothing was tore up. A great job well done. Thanks again A K! Wendell J, Milton, WI

The initial contact when reviewing needs of the home definitely took forever; I had planed ahead…read morewith questions i was prepared to ask so they would know i had done my research prior to their arrival. I tried to be very clear with everything between the price expected to pay, the equipment used (including the brands), etc to ensure there would be no surprises. The salesman and I agreed to a triple sump pump, dehumidifier and waterproofing the walls. I specifically asked if the dehumidifier was an April Air (whole house) dehumidifier and the salesman confirmed. He also told me there would be a lifetime warranty on the system which would extend out to the next homeowner and I could expect annual maintenance to ensure the system continues working smooth. The workers began installing the systems and the dehumidifier was not only the brand the salesman and I had discussed but it was not set up as a whole house system. I mentioned this to the workers and they said they would reach out to someone and have them call me. Never happened; in fact when I reached out on my own behalf I was told the information given to me was inaccurate. Two years later my system starts to go off so i reached out to the company whom said they could help but they would have to charge me since it would be considered part of their maintenance. I questioned why no one had reached out to set up annual service maintenance the year prior and why the salesman let me to believe the maintenance was part of the warranty and service done. I paid over 20k and don't see why the annual maintenance check ins couldn't be free. I did complain about my salesman and expressed my disappointment in what he led me to believe I was getting myself into but the apology i received felt more like a "too bad so sad" response. If you are looking into getting waterproofing done, I would reach out to multiple companies in your area and consider choosing someone else.

The quality, professionalism, and communication is second to none here. They make sure you are not…read moreonly informed with the exact expectations but also hold true from start to finish.