Went in for underarm laser. Receptionist, Amen, greeted me right away and informed me to fill out forms they text me earlier thay day. He was very professional and didnt pressure me, hurry me with all the questions I had. Lorraine helped me with the laser and she was excellent! Pricing here is pretty good compared to other places. I'd definitely recommend this place to others! read more

Came in for a few things since I saw them on my instagram and they had some good promos going on. Unfortunately it wasn't a pleasant experience. First impression was off as no one was at the front desk, took them a few minutes to come out and greet. There was some back and forth going on, seem like front desk was unorganized. Going in to the room I was met by 2 nurses one was just an observer. After consulting with nurse if what I wanted, she pretty much just brushed it off. All she did was draw in a paper, then proceeded to pinch my skin every time she injected. I was super thrown off by this method as I've been to many spas and no one has ever pinched my face to inject. She was super rough. Never gave a warning or asked how I was doing. I noticed she put all my forehead tox in ONE are instead of spreading it! Same goes for the other areas. I came out with literal bumps a read face from all the pinching. After everything all nurse said was your done, "your probably gonna bruise, but it'll go away " l walked out of there horrified! After checking out at front desk they said they would follow up in 10 days but of course no one called. I would not recommend this place, the nurses seem super undertrained, maybe even unqualified to inject. Their methods are not with patient in mind, and let's not even talk about the care cause there was none. 2 weeks after, my face is off, the nurse definitely didn't know what she was going , glad this isn't permanent. So save your self the trouble and don't go here. read more

Lorraine and Aimen helped me today and were the absolute best! Lorraine has been doing my laser service and she always makes me feel so comfortable. I was so afraid of the pain but it's honestly so much better than waxing! I have been to so many med spas before and this one tops in customer service. Everyone is so friendly and the services are premium. read more

Sienna Med Spa - Medical Spas Near Me - Montebello, California

My go-to med spa for laser hair removal. Easy to make appointments and I'm in and out super quickly. Aimen and Lorainne helped me out today and made sure I was comfortable and everything went smoothly. read more

STAY AWAY!! Bought a 6-session laser Groupon, redeemed in June, and only received 3 sessions. When I tried to book the rest, Angie said it "expired" on 12/30 and refused the remaining prepaid sessions. This rule was never disclosed in writing. Taking payment for services and then denying them is misleading and bad practice. read more

Aimen & Lorraine are an amazing staff. Definitely recommend this spa for microneeding & laser hair removal. Clean environment & friendly staff read more

I go here for laser hair removal and I highly recommend it. 10/10 the nurse Christina lorraine makes you feel so comfortable and at ease. She checks in with you to make sure it's not painful and your doing okay. She's the bests. I saw a big difference after my first visit and it just keeps getting better from there. read more

Been coming here for over 2 years and I love it. The nurses and reception staff are always so sweet and professional. Definitely recommend!

I have been coming here to get laser hair removal for almost a year now & have been obsessed with my results!! They make sure to cover the entire area for the most effectiveness! in addition to providing excellent services, they are all so kind & create such a friendly & welcoming environment! Especially Mia & Lorraine! thank you all !!! read more

This place has some of the best prices for laser hair removal. I did research before committing to one spot. Great prices and great reviews. It's worth it to follow them on Instagram because they post monthly specials that help you save even more. Maya has done all my laser treatments and she's awesome. Helpful tip, you can't add tips on your debit or credit card so bring cash or ask to zelle whoever your appointment is with. read more

Sienna Med Spa - Medical Spas Near Me - Montebello, California

1 star based on the fact that I couldn't never book an appointment. I called more than 5 times during business hours. I texted with someone after the attempts. Supposedly made an appointment but they never confirmed. I called 2x before, called the day of the appointment to confirm and nothing. I found an even better Groupon/experience with AS3 Medical spa! I'm assuming once Sienna Med Spa heard Groupon they neglected my messages? It was my first time trying botox so I wanted to get my best bang for buck in the case I did not like it. Either way, I was very disappointed. read more

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Absolutely love this place! I get my laser hair removal here. The results are so good, even after my first session. The nurses are always sweet and progressional, making sure I'm always comfortable. 10/10 I found my new go to spa! read more

Just wanted to say a quick thank you to Elizabeth for making my laser hair removal and Botox appointment such a good experience I was honestly kind of nervous going in, but she made me feel so comfortable right away. Everything felt so smooth and way less scary than I thought it would be because of her. Really appreciate her! read more

Check in process was easy & super personable! Microneedling was easy and quick! Love it Here!! read more

This is an update to my review to show the chair that is old and falling apart. That feels like you're going to fall off. management should visit their location before replying to my review and saying that everything is new and pretty much calling me a liar. read more

Sienna Med Spa - Old, falling apart flimsy chair that feels like you're going to fall. - Medical Spas Near Me - Montebello, California

I had a bad experience. I've been getting botox for a few years and I didn't see much of a difference this time. I dont know where all the botox went, it did not go on my face. Christina must know since she provided the service. I propose that the nurse should show the client the seringe with the amonut to be used on client. read more

What a wonderful experience! Everyone was so kind, and the communication was excellent. I left feeling really happy and cared for. I'm already looking forward to my next visit! read more

I was really looking forward to liking this place but after getting micro needling done I was really disappointed that I only got half of my forehead done as soon on photo read more

Terrible Experience - Waste of Money I went in on 3/8 for Botox and received 40 units on my forehead. A full month later, I could still frown, which has never happened to me before with Botox. I called to let them know, and they told me to come back in so they could fix it. I returned on 4/12 expecting the nurse to correct the issue. No one mentioned anything about an extra charge. The nurse said she'd add 9 more units and that it "should fix the problem." I agreed, assuming this was a follow-up to the original service. But not only did they charge me again without warning, the extra 9 units still didn't work. I'm still able to frown. This is the first time Botox has ever failed to work on me, and to be honest, I feel completely misled and ripped off. I will not be coming back. read more

Lorraine did my laser hair removal and I had such a great experience with her. She was incredibly patient, made me feel comfortable the entire time, and explained everything clearly. I'm really happy with my results! read more

I just had my 2nd PRP Microneedling service and I am so happy with my results. Service has been really welcoming from the front desk and to my treating nurse. I would definitely refer this location. Some of these reviews that are negative here - I find hard to believe, they are so petty. Patience and better communication as a customer should do better - because these lady's here are VERY PLEASANT.... read more

Great laser hair removal service. Started off with a 5 session promo a few months back and have seen great results! Friendly staff, nice facilities every time. read more

The staff are friendly and very professional. I had a Lazer session with Ashley and she was great...fun conversations and of course the service! read more

Sienna Med Spa - Lobby area. Very neat and inviting. - Medical Spas Near Me - Montebello, California

First time visiting Sienna Med Spa & it did not disappoint. Came in for laser hair removal which was painless & quick. The technician made me feel so comfortable & was on point with the procedure description. Highly recommend! read more

I love coming here, everyone's always so friendly and welcoming! I've done 6 sessions with them and have noticed such a difference!

Christina is the best!! She takes time, precise and super gentle with Botox. 10/10 recommend her and Sienna Med Spa.

Went in for laser hair removal treatment and had the best experience. Lorraine was my nurse practitioner and she made the process so quick and comfortable! She explained the process and aftercare, and asked if I needed any breaks during the laser treatment. I felt no pain, the cooling technology does its thing and I only felt the cool air the whole procedure. Definitely recommend to anyone who is nervous about laser hair removal. read more

Always such a great experience. I usually come in for laser but I booked an appt for a customized facial. Jackie, who was the aesthetician that took care of me was great from beginning to end. Examined my skin and explained to me what was needed and recommended for after care. It was a very relaxing, clean, and overall a good first experience. I was sad when it was done lol. Definitely recommend. (: read more

Damaged my tattoo during laser hair removal. 1st session, the nurse didnt really go over the procedure. She had me sign the ipad (didn't give me time to read it all) and ask if I had previously lasered/been taking medication. Nurse had me lay down and did my legs, but lasered some areas blindly. She could not physically see where she was lasering all the time because she would extend her hand over my leg while sitting. She went over my tattoo with the laser removal which hurt pretty bad. She reacted by saying oh you have a tattoo, no apology just proceeded to place something on it to cover while finishing my legs. Now before you ask, I didn't mention the tattoo to her ( I didn't know laser damages it) nor did she ask if I had any. I had bought a groupon at the time so I decided to finish my laser there, the nurse I had afterwards did a great job. They also offer relaxing facials which I highly recommend. Laser results were nice, but do your research on your selected service and ask questions. read more

The staff is soo amazing, from the receptionist to the nurses. They are so kind, they answer all your questions. Their deal are so good, also very affordable. read more

I have been coming here for a year and they are fast and friendly. Very effective hair laser removal!

I'm on my 5th session of laser hair removal and the service here has been great overall! The employees here always make me feel comfortable and been loving my results so far. Definitely recommend (: read more

After purchasing a Groupon from them, they leave me this note: "*Remember: Our customers tip on the full amount of the pre-discounted service (and tip generously). That's why they are the coolest customers out there". They "list" the price for 2 microneedling sessions at $600 and sell it for $210. If a "generous" tip on the pre-discounted price is, say, 25%, they're asking for a $150 tip on something I bought for $210. This passive-aggressive demand for a tip is ONLY visible AFTER purchase. Thankfully Groupon was willing to give me a refund. Of course you could try going in and not adhering to their request/demand, but who wants to risk having their face sabotaged? Tipping culture is out of control, and businesses like these are to blame. read more

Sienna Med Spa - Medical Spas Near Me - Montebello, California

Great service! Would definitely recommend (: they have amazing customer service and are very knowledgeable.

I learned about Sienna Med Spa through a friend. I'm glad I came in for my laser hair removal. I purchased the special package and I've scheduled my upcoming appointments for the next few weeks. This spa is clean, friendly and the nurse was very nice and knowledgeable. She made me feel comfortable through the process and answered my questions. Their reception area is very nice, clean and chic. I am open to trying other services. I highly recommend to my friends and family read more

Sienna Med Spa - Waiting area - Medical Spas Near Me - Montebello, California

Spa is very clean and the staff is so welcoming especially Julissa. I didn't have to wait long which was nice. Lorraine was very sweet during my first appt and I was happy to see her again for my second visit. I came for my second session for laser hair removal. The process is 100% painless and Lorraine was so quick! Thank you Sienna Med Spa! I always look forward to coming back every month for my touch ups! read more

I came here for the first time for prp Microneedling on my face, it was such a great experience and I really appreciated how patient the nurse was with me. She explained everything and was super gentle on my skin. I would definitely recommend to anyone who lives in the area. read more

I had my first Brazilian laser hair removal at Sienna Med Spa and it was such a great experience. The appointment was super quick (about 10 minutes) and honestly painless--I didn't feel a thing. The staff was professional, made me feel comfortable, and explained everything clearly. The space was clean and relaxing, which helped a lot since I was a little nervous going in. I'm already looking forward to my next session and highly recommend them! read more

Fast, clean and nice workers. They were on time and reminded me of my appt. Also very good results.

love coming here, it's so clean and friendly. everyone I've encountered has been so nice and helpful.