This is my second time at First Flight and both times have been great!…read more The service was probably the best service we had on the island. Our waiter was very knowledgeable and helpful when choosing things on the menu. Food was consistently good and we tried a lot of things. There was lots of seating both indoors and outdoors and live music too! Highly recommend visit!

Great vibe in their lower backyard although I sat at a high top near the bar. Just had appetizers…read moreas nothing else jumped out to me. Pretzel was a standard and solid with the beer cheese. Wings were in a tangy bbq sauce. Mac and cheese with brisket was done well; could've used a crispy bake. Brisket didn't do it for me

Did not expect that the food would be as good as it was. The watermelon burrata salad with grilled…read moreshrimp was excellent. The tuna tartare with nachos were fresh and had the perfect blend of spice. The view is beachfront and the service is quick. I wish I could give it 4.5 stars.

This review is for the coffee shop…read more Rufat was amazing. My family... can be quite exhausting in demanding and unclear on what they want. Rufat was extremely patient. 15/10 customer service!!! Now for the drinks: Ice coffee Cafe con leche (Cuban espresso) with almond milk Latte Frozen mocha Tazo tea All the drinks were great and the price extremely reasonable. Location & ambiance is right near beachfront. Gorgeous views with plenty of seats Must try!

This is a review of the customer service and not the property as we didn't make it due to the…read morewinter storm back in January which caused our flights to get canceled. My wife and I planned a trip down and up the Keys in January as I was to start chemo and radiation on February 5th. On the 4th we received an email from American that our flight from PHX to MIA was canceled. We immediately reached out to each hotel, car and activity group that we planned. Each activity group understood and refunded us. The car company penalized us for 1 day but refunded the other 7 days. The hotel in Islamorada and Key Largo both refunded us with the Islamorada charging us for one night but it was better than nothing. We didn't mess with the one in MIA because it was a cheap hotel and wasn't worth the hassle. The Pier House first asked us for proof of the cancellation which I forwarded the email that I received from American. Heard nothing back. Reached out again asking for a refund or that we'd even be willing to rebook in May once my treatment was over and a few weeks to heal up. Finally we heard back that they were denying the refund and wouldn't accommodate our request to reschedule "because your non-refundable hotel did not qualify for modification nor refund exception.". While I understand it was non-refundable, a level of understanding should have been given as this was beyond our control and we were willing to reschedule. Needless to say, that cost me nearly $2500 so I assure you that I won't be booking with them again. I just want to pass along the compassion that this hotel management has and I'd personally recommend looking at a different property.

I have very mixed feelings about this place…read more The good: The hotel is very conveniently located in Key West. You can walk out the front door and already be on Duval Street, near Mallory Square, etc. The hotel is attractive enough. Jako is wonderful! The bad: our room leaked pretty badly from rain our first night there. I called the front desk at 12:30am and they said they didn't have anyone there to help. The only solution was to change rooms; after traveling 12+ hours all day, having already been unpacked, and it being the literal middle of the night, this was not an option. I went down to the front desk the next morning and again told them of the situation from the night before. Their only offer was to switch rooms - which wouldn't have helped us given that the rain had ended. I asked if something else could be done for us (ie. a discount on our room, etc) and was told the manager would call me. The manager never did. We received texts from the hotel throughout out stay. I texted the hotel to let them know we never heard from the manager and sent over photos from our room. No response. I thought I'd have another opportunity to bring this to their attention when we checked out on our final day, but the front desk attendant didn't care to ask how our stay was. I'm truly shocked that after spending $2,200 for four nights that we were cared for so little. This place doesn't care about its customers.

This hotel is very close to Duval. Location is amazing with covered parking garage option for $15 a…read morenight. It offers nice breakfast. Very nice staff and comfortable option in downtown Key West

We loved staying here! We were here for a wedding and stayed for 4 nights in the Tamarind Room. The…read morewedding venue was small but so pretty. Love all the plants in the courtyards. The beds and rooms were very comfortable and clean. The included breakfast was delicious and had a lot of options. The staff were kind and helpful. It was on the more pricey side, but worth it in our opinion. A perfect location, right beside Duval Street!

On vacation at the keys and the wifey and I stopped at butterfly world !…read more Absolutely loved the vibes I was able to buy a butterfly to take home and walk thru a beautiful garden filled with butterflies, birds and turtles Price was super cheap to enter the garden and the butterflies you can buy to take home was ehhh on the price but worth it since it goes to the butterflies and animals. Everyone was very nice. Would recommend if you have kids or have a gf like mine who enjoys all type of animals

This was a short but sweet stop in key west. We were looking for something to kill time and this…read morewas a good way to kill 30 minutes or so. They do let you come back all day, we didn't end up doing that but it was a nice option. I was amazed at the number of butterflies in this place! It is a pretty short walk through the inside but it was gorgeous with them flying everywhere. There was lots of information around for you to read up on. It was pretty crowded the day we went but there were a few seats you could stop at. It was pretty expensive but worth doing once.

We came down to Key West for the week and hadn't originally planned to visit the museum. However,…read moreseveral friends recommended it, so we decided to go. I'm glad we did. The most striking thing, and something others have noted, is how low key everything feels. The structure, furnishings, and grounds are modest and very much middle class in character. Compared to how government operates today, the accommodations felt surprisingly austere. The exhibits and tour provide a fairly balanced view of Truman's presidency during that time. He seemed to have a more relaxed approach to the executive branch, often trading formal suits and ties for khakis and Hawaiian shirts. There are also reprints of newspaper clippings and political cartoons that don't always portray him or his administration in a positive light. To me, that made the experience feel more authentic, especially compared to the highly polished and carefully branded narratives often associated with modern political figures. Definitely worth the visit.

It's a cool spot if you're into American history, especially presidential…read more The house is beautiful and the grounds well kept. There is a presidential car also on site. Many placards, images and memorabilia to read, see and learn.

Our stay was great! The rooms were clean and the air conditioning is probably the best we've ever…read moreexperienced in a resort! The activities to do are abundant and the sunsets are amazing!

Beautiful but small resort in Key West. Got the double balcony ocean front room and it's totally…read moreworth the money to see the water view and the spectacular sunset. Great central location that we technically didn't need a car. The beach was tiny but the water was crystal clear. We booked the jet ski at the resort toi and that was super convenient. We'll definitely come back the next time we're in Key West. One of my most favorite beach front rooms for sure.

Another beautifully preserved historic property as well as extensive lush gardens. We passed by…read morethe property daily during our brief visit to the keys and admired the well maintained tropical gardens visible from the pathway.

Lovely. Dedicated staff. An unexpected treat in Key West (which turns out to be a thoroughly…read morelikeable town despite the rumor and innuendo). An easy place to have a very nice time.