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    Services - Shutter Right

    Window treatment installation or replacement

    Motorize existing window treatment

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    13 years ago

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    13 years ago

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    Gilbert B.

    We've re-branded to Shutter Right, check out our new website :)

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    13 years ago

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    People searched for Shades & Blinds 343 times last month within 25 miles of this business.

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    Budget Blinds of East Santa Rosa

    Budget Blinds of East Santa Rosa

    4.8
    (37 reviews)

    Kelly From Budget Blinds visited my house to see what my needs were and then gave me some ideas of…read morefabrics, textures, materials, etc. I found her to be patient and knowledgeable. I had a general idea what I wanted, so she helped me to fine tune the selections. She seemed to know when to listen and when to offer guidance in a way that was confident yet gentle. Kelly left me with a written quotation which I found acceptable, so I immediately made a deposit and placed the order. The shades came sooner than expected and were installed less than 4 weeks after they were ordered. The installers clearly knew what they were doing and got the job done quickly. My order included motorized shades which the installers programmed then explained how to work the remote and how often I would need to recharge the batteries. In summary, the process went very smoothly from start to finish, and I'm very pleased with the results. I give Budget Blinds of Santa Rosa my highest recommendation.

    I am extremely frustrated with the service I received as a new client. I was looking to have blinds…read moreinstalled in my newly remodeled home and was initially scheduled to meet with Kelly. Unfortunately, she had to cancel the appointment due to a family emergency. I was understanding and rescheduled for the following week. Then, Kelly had to cancel again due to her kids being sick, which I also understood, so we rescheduled for a third time. This time, my appointment was set for 2:30 pm. At 2:30, no one showed up. I called the office, only to be told by the receptionist that Kelly didn't even have me on her schedule for 2:30 pm that day. No explanation, no apology--just a complete waste of my time. After multiple cancellations and poor communication, I've had enough. If you're looking for reliability and professionalism, look elsewhere. Terrible experience all around.

    Shuttercraft Design

    Shuttercraft Design

    2.3
    (6 reviews)

    am filing a formal complaint against Sutter Craft Design regarding failure to complete contracted…read morework, lack of communication, and failure to provide services after receiving payment. On October 30, 2025, I placed an order with Sutter Craft Design for shutters and shades and paid $8,000 upfront. I was told the project would take approximately 4-6 weeks to complete. It has now been over 7 months, and the job is still not completed. Throughout this time, communication has been extremely poor. When the company did respond after repeated attempts to contact them, I was given numerous excuses, including backordered materials, fabric delays, and even a car accident. Despite these explanations, there has been little to no progress on the project. At this point, the company has completely stopped responding to my calls, messages, and attempts to resolve the matter. Due to the lack of completion and communication, I filed a dispute with my credit card company today in hopes of recovering my money. I am requesting a full refund of the $8,000 paid upfront and assistance from the Better Business Bureau in resolving this matter.

    May 5,2026 I agree…read morewith the two bad reviews May 2, 2026 and May 1, 2026. I paid $6000.00 for wooden shutters for three windows over a year ago. At the time of installation Jeff Chastain said there was a damage shutter and I should expect a replacement. A year has past and nothing has been done. After numerous phone calls and text messages over months. Mr. Chastain has failed to replace the damage. The damage was on one of the slats and I wanted the slat to be replace or a monetary refund. I filed a complaint with the Better Business Bureau of Santa Rosa with no success. I would not do business with Jeff Chastain of Shuttercraft. I did business with the company 20 years ago with no problems. Shuttercraft for some reason has become an unreliable company. Jackie P

    3 Day Blinds

    3 Day Blinds

    1.3
    (16 reviews)

    Seven years ago, when we moved into our home, I contacted Three Day Blinds and was connected with…read morethe local franchise owner, Bill. He was a pleasant gentleman who provided thoughtful recommendations, and the entire experience went smoothly. A few years later, one of the blinds malfunctioned. When I called for service, I was transferred to Kelly, who I believe was Bill's daughter and had taken over the business. During our conversation, I heard at length about the challenges she was facing with COVID and family obligations. Eventually, Bill himself came out and repaired the blind, and the issue was resolved. Fast forward to two weeks ago. Another blind broke, and I called the toll-free number seeking assistance. I was told Kelly would contact me within 24 to 48 hours. Unfortunately, that call never came. What makes this particularly disappointing is that my call was not only about a broken blind. I was also interested in upgrading our home with wood shutters and Roman shades throughout the house, representing a significant new project. Without a return call, there was never an opportunity to discuss my needs or the scope of the work. As a result, I have now signed a contract with another company whose customer service has been exceptional from the start. Kelly, thank you for not returning my call. Your lack of response ultimately led me to find a company that values customer communication and service. I will not be doing business with Three Day Blinds again. I do hope Bill is doing well and enjoying a well-deserved retirement. He was always professional, responsive, and a pleasure to work with.

    Awful service, try and call them. They will put you on hold for 40 minutes, then come on and say…read morethey will transfer you to someone else and then you hold for another 30 or 40 minutes having to listen nonstop to elevator music. Avoid these clowns!

    Shutter Right - blinds - Updated August 2026

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