My entire HVAC system died on a Friday of a long weekend, not only did they answer the phone, they…read more"stopped by" on the way to another job, made an assessment and then squeezed me in a few days later. I am not normally "a leave a review" kind of person, but these guys were soooo amazing that I wanted to make sure to give them a shout out.

From the owner: Battling against BC's erratic weather can be challenging without reliable plumbing and HVAC systems…read moreat home. When things go wrong, your comfort suffers. That is when EcoFlow Plumbing & Heating Inc. steps in. With our expertise in installing and replacing heat pumps, boilers, AC, and mini split heat pumps, from Vernon to Salmon Arm, we are your shield against discomfort, no matter the season!

Nobody else in the Shuswap offers their customers a better combination of genuine friendliness and…read moreexpert HVAC installations with the best of Trane's products and warranties supported by a nearly quarter century of proven service to the community.

From the owner: Service is our business!…read more We have scheduled appointment times. You shouldn't have to wait at home all day for a technician. You deserve our commitment to an appointment time frame. We offer upfront pricing for your approval. You deserve respect and appreciation for favouring our company with your business. One way we show this is by providing you with the price before the work begins. We include work and satisfaction guarantees. You should expect our technician to leave your home as clean and neat after he's finished with your work as when he arrived. You deserve full satisfaction with our products and services or we will redo the repair for free. We have a team of professional, courteous technicians who are knowledgeable, efficient, pleasant, clean, neat and of the highest moral character. We also offer free estimates on any new Trane heating and/or cooling systems and financing on new appliance installs over $1,000.

This company installed central AC into our mobile home in 2019. To access our furnace with the…read morenecessary lines to the outside unit, they decided to punch a plate-sized hole through the ductwork directly below the furnace and continue the line out through the top of the ductwork creating another hole the size of a baseball. As a result, both the AC and the heating have been filling up our belly bag (the membrane under a trailer that holds insulation in place) for the past two years rather than up into the home. The recent heatwave in the Shuswap area of BC showed how our AC was unable to keep up so I had a look for myself as to what was going on under there and sure enough, AC was blasting out through every hole they made in the belly bag. I called a plumber from another company and they are going to have to do custom ductwork to stop the leaking which will cost us $500. I've done a temporary band-aid patch job to slow the blasting AC air which has already improved things in our trailer's temperature. I phoned this company at least four times either to be hung up on or to get a voice inbox. You do NOT want to do business with this company.

We hired Sorrento Pumbing to do a job for us in August of 2018. They recieved a double payment for…read morethe job, and when we confronted them about it, they agreed to look into the matter. They have never contacted us back. I have since contacted them several times, again met with a "we will look into it". Now they don't even answer my calls, my emails bounce back. I wouldn't trust them at all, there are enough plumber options to choose from without the risk of them stealing your money.

Originally impressed as he gave us the best advice of 3 quotes and Installed a new water pump for…read moreus but failed to follow up on the 2 other things we asked him to do at the same time. Talked me into paying him based on a verbal quote of 3 things. Never did item 2 or 3 and never provided me with a receipt. Lots of excuses and promises to come back, then a promise to refund me over $300. Eventually quit returning my phone calls or emails.

took advantage of my elder parents - charging 4-6 grand more than a new air con/heater would cost…read more came to 'fix' the buzzing a year later. they couldn't. unanswered ph. calls - I have read dozens of scams they have committed. they are the WORST - stay away. they should be jailed. crooks. we are in Vernon BC, don't know why it says california...

My elderly mother called Fox to investigate a potential shower leak at her home in Kamloops…read more They didn't fix that but found $5,000 worth of other work. No written paper estimate provide or pre-approved, exorbitant prices, no individual line item prices, bogus service plan tacked on. pressure tactics, took advantage of an elderly woman. They eventually refunded the service plan but no relief on the other unauthorized, unnecessary and overcharged work. Beware of this company and their tactics.

Do not hire. They started out as a good company, quality work, quality service and I use to…read morepromote them, but now it is up sell, profit and not so great quality. The last time they came at my house was in the winter the tech spent most (about a half hour) of his time trying to sell me on products before he decided to get the furnace running again. My neighbour paid a lot for her furnace and the add ons and the soda ash compartment connection, that they did, failed and they wanted $149 just to show up at the door. They started as customer service orientated and when they got popular, like everything else, greed came first and customer caring second. You can tell by the low rating all caring beyond the money is now secondary.

Installed a 60 000$ new furnace / AC system in summer 2024…read more Received 160$ consulting fee in October 2024. They did a mistake and cancelled it. City Inspector inspector came twice and informs me that the furnace is not running to code. Tried my best to explain it to them and asked them to call the city inspector. They send me a consulting fee of 168$. They inform me that they charge consulting fees to review concerns of the city inspector. I paid the 168$.

Rick was great! Called him late on a Friday afternoon: he took the time to explain our options and…read moreprovided us with his professional insight. Here's a shocker: he wasn't recommending the most expensive option! Then he offered to come out on a Saturday...the next day! If you are lucky enough to live in this part of the world you can really appreciate how unusual that is. The next day, Rick was running a bit later than anticipated and he actually texted me to let me know that (another shocker right?!). When he arrived he was dressed professionally and went straight to work. He had our hot water tank replaced in 2 hrs! And here's another pleasant surprise: our invoice on the hot water tank was LOWER than what he quoted. We ended up adding a new pan so the total was within $100 of the quoted price even with this added piece. It's so hard to find good help in this region. Trust when you call Q you're getting a professional, timely experience at uber competitive prices. I wouldn't hesitate to recommend them. In fact, I took a stack of cards to let my family & friends know.

Rick did an awesome job! Explained everything thoroughly and had the best price of 3 quotes! Was…read morerunning a little bit late but gave me the heads up in advance. Much appreciated! Thanks for your quality work! - Mike D.