One of the best nail techs in Charlotte, Lana, works at this location…read more However since the business changed ownership the service at the front desk has also clearly shifted focus. Today I arrived at 10:03am, and by the time I worked my way up to the counter, at 10:10 am I was told I would need to come back in an hour to see Lana since she was already with a client. This is common and fine, especially if you have a preferred tech. So, I was more than happy to return. I returned under an hour later at 11:05am and was told she was already with someone else and I mentioned I was back in less than an hour later. That's when the receptionist could have cared less. She stated she didn't tell me that, and that it was someone else, which it was. The lack of communication and care clearly relayed we don't want your business, or you can just keep trying. The dismissive attitude was clear. So, time to move on. What a shame. I have come here for years and now none of that matters.

Ever since my last time I wanted to give this place another chance as the girl who finished my…read morenails was good. But if you ever have a bad or simply a not 5 star experience here they mark your number and do not pick up when you call to schedule an appointment or get resolved. The review of another person resonates, in her case they messed up her feet. This is a red flag for me. Be careful. I must've called 20 times in the last 6 months at different times and never picks up. Costumer service can improve - a lot

First visit to Mimosas but definitely won't be our last! My husband and I got pedicures from…read moreTiffany and Trang, and they were both wonderful--so attentive and did a fantastic job. We enjoyed glasses of sparkling wine while relaxing, which made the whole experience feel extra special. The entire front desk team was incredibly friendly and welcoming from the moment we walked in, making us feel right at home. We walked out with fresh feet ready for sandal weather and such a great overall experience. Already looking forward to our next visit!

Apparently, I'm late to the party! Looking gor a new spot. I have a unique situation. Im a simple…read moregirl. No tips, short nails, but i have long nail beds. I always go classic and short. I was pleasantly surprised. I came on a Sunday and it was bustling. Almost all techs and their 25+ chairs were filled including 15 Mani spots. Therefore, I can't complain about feeling rushed. I decided on the uptown Pedi and polish change. The chairs are beautiful but not strong in massage. I guess it's the make/ model. However, i was granted a mimosa after I sat down. That was great. It was decent. The tech was OK. I dont care for flowers, this I requested the green tea but got rose instead; fine. My face isn't down in the bowl. They tried to have me get my nails done simultaneously but I declined. I wanted a relaxing experience vs a rushed one. I went simple bubble bath on nails as im interviewing. I liked the polish change but she was very nervous about cutting the nails so I had to. Again, I like them short. Im very active. All-in-all it was an ok experience. I can see why the fan fair. Its a beautiful spot. Make sure you request an established tech though. I can see where issues would arise. Im not a fanbof my toes but I get them done regularly so im not going to freak out.

I've been coming here for ~5 months for builder gel (no designs, just solid color) and it's…read moreconsistently a great experience. I used to see Ava, and since she moved I've started seeing Q, who's been fantastic. Absolutely make an appointment though, bc it can get busy really fast. The drink menu is great as well. They offer a wide variety of teas, other drinks, and wine. No massage chairs for the pedicures, but that's okay because it gives the whole space a more classy, upscale feel. The recent addition of Fabi at the front desk really perfects the J'Adore Nails experience! She makes sure everyone is greeted, has a drink in hand, and knows the wifi password if they need it. The whole time I was there I don't think I saw her sit down once -- she was constantly helping other staff, prepping pedicure chairs, or cleaning. She's the perfect addition to the team!! Highly recommend if you're looking for a solid nail salon with great service all around!

I went in for a simple gel x manicure with polka dots and left pretty unhappy. Although I tried to…read morecall ahead for an appointment, they told me I could just walk in. The nail tech put gloves on and then preceded to touch the register, her phone, and many other surfaces. I noticed that I was not offered a drink when I went in like everyone else and the nail artist was rushing through my nails because she had to repair someone else's nails that were chipping. just a bit more time was needed because everything is so uneven, it doesn't really look intentional. She also didn't have me wash my hands after drilling down so there is dust in my paint and she rubbed the dust all over me with an oil at the end. Also, just note that apparently polka dots cost $20 to add to your nails. Overall, I wouldn't go here again, they were pretty rough on my cuticles and they're pretty tender and red from the service. Plus I feel like the outcome isn't worth the money, nor is the customer service. The man doing my pedicure was nice, but when I paid and tipped he immediately said something in a different language to my nail tech, so I'm assuming it was about how little I tipped which really left a bad taste in my mouth. Here is my set vs the inspo pic. $135 plus tip later, I left in a bad mood.

Was excited to see this business was open 24 hours. I called and the person who answered, said…read moreexcuse me and hung up the phone on me. This is obviously not a legitimate business. If this is an entrepreneur who's trying to establish clientele- please work on your professionalism. I will not be calling again- I needed a pedicure at 6:30 pm and thought you were a legitimate business.

Relaxing pedicure experience! Super clean space, friendly staff, and my feet feel brand new!read more

Jaelyn at Nirvana Nails absolutely nailed it. Today, I came in with a pretty specific vision --…read moresoft pink tones, organic gold detailing, abstract French elements -- and she executed it perfectly while still making it feel elevated and wearable. The attention to detail, shaping, and overall artistry were honestly the best I've had in Charlotte. This is builder gel with a tier 2 design. Also posted is another favorite tier 3 design by Jaelyn, a shell-inspired French with pearl detailing.

Came in at 9:50 trying to get two nails painted. And they refused service. I am not from the area…read moreand it would have taken 5 mins to paint (gel) two nails. I am disappointed.

The absolutely best pedicure I've ever experienced! Mara is such a beautiful person, amazing…read morecustomer service, high quality products, and a tranquil private studio. I always feel so relaxed when getting my pedicure. Mara provides complimentary drinks with your pedicure services and great conversation or music. The experience overall is truly amazing and I would recommend to anyone looking to laugh, relax, and get beautified.

I truly enjoy each and every time Mara services me. She always does a great job and takes really…read moregood care of me. She has excellent customer service and impeccable skill. I am constantly complimented on my nails. I've been seeing her for nearly 3 years and each time I've left the salon more than satisfied. Over the years we've had a lot of laughs. I honestly can't see myself going to another nail tech.