I owned a VW store for over 25 years and was 2nd in the Nation in customer satisfaction , so I have…read moresome experience with Dealerships. My service was handled perfectly, they did what I asked and handled all aspects well. I will use them I. The future for service when needed and I recommend them.

Just NO Would not recommend. The whole experience felt like a scam to me. Prices were outrageous,…read morethe service was frustrating, and I left feeling like they cared more about getting as much money as possible than actually helping the customer. I'll take my business elsewhere. Get a second opinion before approving anything expensive here.

DO NOT GO HERE absolutely horrific and racist. I simply asked for if there was a smaller solution…read moreto a problem I was having with my car, rather than a full fix and was berated and belittled. I'm absolutely beside myself, I've never been treated so poorly at a business.

I bought a whole set of new tires there and they put them on for me. They were very helpful and…read morefriendly. They had me in and out in no time!

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I have submitted requests for information through Cargurus.com, directly on the website, and via…read morevoicemail (they do not answer at any time of day). All this over the course of two weeks, with no response. Not sure if they're even still in business at this point, or if they just don't want business.

I'm so thankful for the awesome guys at Dickson County Auto Repair. Today I found a huge bolt…read moresticking out of my tire 20 minutes before time to pick up my kids from school. I pulled into their parking lot and as soon as they saw it they brought my van right in and had me back on the road again right in time to pick the kids up! I am so grateful for their kindness and help. They literally rescued me today when I didn't know what to do.

These Guys are fantastic! I will ALWAYS trust them to work on my car!…read more I went to them with what I believed to a bad seat motor. I was terrified at the potential cost. They started on time and performed the repair while I waited. It was necessary for them to completely remove the seat, re-align the motor and replace the seat. In a short time it was returned to me - at no charge.!! And they replaced a headlight bulb - at no charge - best mechanic day ever!! I trust them implicitly. Great quality, great vsalue

Recently had a small job to put a spoiler on back of my 2018 Lexus ES350 which they did and it was…read moredone correctly and on time and I truly appreciate all that they did to make sure it was right plus they overcame a few difficulties which they took care of. This was the third or maybe fourth job they have done for me and as always, what a great professional work they did and always everything look better than new Thanks Hazelwood for all you did.

Quality work at a good price. They also come highly recommended by other customers. They are…read morewilling to work customers into their busy schedule.

I thought I had a bad battery so I did a free test at autozone. They said battery is good, starter…read moreis bad. So I went to Car Care for a new starter. They informed me that the autozone guy was wrong and I do need a new battery. I appreciate these mechanics for not taking advantage of me and being honest! They were right, all I needed was a new battery. Will recommend

I used this garage because I was stranded and in a hurry to get my van back. When I heard the…read moreestimated price to replace my alternator I was quite surprised but I needed the car back so I authorized the job. Since I got my car back which was repaired quickly and professionally I did some research on what the job should have cost. The job book time is 4 hours as this particular alternator is hard to access. The part itself in the best brand available runs from a low of $178 to $300 at NAPA. Based on my research at several repair facilities, both independent and dealerships the cost for this job should have ranged from $600 to $850. This repair shop charged $1200 Of course I'll never use this shop again, but if money is no object this place will repair your vehicle quickly and correctly.

I brought my daughter's 2015 Ford Mustang to Quick Muffler for an oil leak. After spending $1,866…read moreon a valve cover gasket repair, the car continued leaking. We returned, and they diagnosed a rear main seal failure and charged another $2,474. Just 11 days after picking up the car, the engine seized from oil starvation. The dipstick showed essentially no oil, and we had to add 3.5 quarts just to reach the halfway mark. The engine ultimately had to be replaced at a cost of nearly $11,000. Before approving the second repair, I specifically asked whether it made sense to keep investing in the car. Their technician assured me it was running well and should last another 80,000-100,000 miles. We attempted to resolve the matter through legal counsel for months without a response. Their owent, Dallas Beard, does not take responsibility for his businesses errors.

These guys are the best. I am very appreciative of their honesty and integrity. I took my car in…read morevery last minute , because I was having some issues with my van and it was giving me warning codes. I was very concerned and fully expected to have some major repairs required. Joe was great to work with. They did an evaluation and assured me that the situation was not as dire as I expected. They explained what was wrong with absolutely no pressure to have any work done. I am so impressed with their honesty and thoroughness! And when i have some other issues taken care of and am ready to have the repairs done, I will 100% be using Quick Muffler ! I highly recommend!

I chose this place due to "honest work" reviews and being that it's right by my home. Unfortunately…read morethat is not my experience. I sent the email below and sent to their text line and was told the owner would be in contact. I have called since to request his call and received none. I was mindful and patient. It has been over a month since I was initially told he would call and have had no resolution. We are out $600+ on repairs that were not needed/incorrect. "To whom it may concern, I recently brought my vehicle to your shop for service due to a noticeable sound occurring during acceleration. Your team was unable to locate or diagnose the source of that sound. Instead, you identified a coolant leak, which led to expensive repairs totaling over $600 (including parts and labor). Unfortunately, after the repairs were completed and the vehicle returned to me: The original acceleration sound persisted unchanged as you all could no locate it. Diagnostic cost incurred there but no repairs were made. The coolant leak continued as well. I later rescheduled an appointment with your shop, and I received a call indicating that no diagnostic fee would be charged this time. However, due to concerns about the prior service, I decided to cancel and have an independent mechanic inspect the vehicle instead. The independent mechanic immediately identified and fixed the source of the acceleration sound by replacing a faulty bracket--a relatively straightforward repair that your team had not located. Additionally, shortly after retrieving my vehicle from your shop, my check engine light illuminated. The code indicated a "coolant thermostat" issue. Upon further inspection, the mechanic located the actual source of the coolant leak. While I can see the new hose your shop installed, it was not installed at the leaking location. The leak was coming from a different area entirely, and clear evidence (stains and residue) shows this has been the ongoing source for a significant period of time--well before and after your repairs. I have attached photos clearly showing the actual leak location and the part that actually needed to be repaired. In summary: The acceleration noise was not diagnosed or repaired by your shop. The coolant leak you claimed to have fixed was not properly addressed (wrong location repaired). I paid over $600 for work that did not resolve the reported issues. This has resulted in additional costs to properly diagnose and repair both problems. I would like to discuss how we can resolve this matter, including possible reimbursement for the ineffective repairs and compensation for the additional expenses incurred due to the incomplete/misdiagnosed work. Please let me know a convenient time to speak with a manager or someone authorized to address customer concerns and billing disputes." I would give 0 starts due to lack of professionalism and accountability but cannot do less than 1.

I'm new(er) to the area and I like to support smaller businesses whenever possible so I contacted…read morethis auto care center. Paul, who answered the phone when I called, was courteous and very helpful. They were pretty booked for the next couple of weeks but he scheduled me in for an oil change the very next day, stating "that can't wait". I instantly felt that I was valued and my vehicle's maintenance is their priority. Upon my arrival, I found ample parking and a tidy front office. The front office person cheerfully greeted me immediately upon entering, which is not common in this industry (in my experience). Aside from a drive-thru style oil change place which is often questionable, I don't believe I have ever been cared for so swiftly. As a woman, I have grown accustomed to being demeaned by men in the auto profession. This company may be the exception. They may exude traditional values but they are enlightened and I was treated as a peer. What a relief! From end to end, this company was professional, efficient and uncommonly courteous. I will be back and I highly recommend them.