Amazing service at Music Gallery! I've been bringing my guitars here for service for a few years…read morenow, and they've always done an excellent job. They changed the strings on both of my guitars perfectly and provided great customer service overall. They also repaired and glued the saddle on my acoustic guitar really well the repair turned out clean and solid. Always a great experience and I definitely recommend them!

Mike went way above and beyond expectations to restring my 12 string guitar and to teach me how to…read moreput on new strings. This is a very elegant and first rate business; knowledgeable and accommodating. Regina at the front desk is a delight to work with. I very highly recommend this business.

Sales person was extrely rude, I was interested in a Taylor guitar used…read more And really liked the sound of it , but this guy ( older guy) came and crab the guitar from me and told me , I had to ask him for assistant . When I told him , there wasn't any note on it , he said there are all over the store , but not that one . He lost a 3k sell . I went to long and Mc and bought a D18 Martin For 3999$ . even if I was wrong , he could have been much more accommodating I am a service engineer and I sm always nice to my customers even when they are wrong .

Nice music store with a wide variety of instruments from new to classic. I did want to purchase a…read morehat but they didn't have any but they gave me a couple picks.

Our family recently purchased a piano from Luke, ordering it from out of province and having it…read moredelivered directly to our home. The entire process was smooth and highly professional. Thank you, Loewen Piano House, for such a great experience! With gratitude, Derek and family

I'm a professional musician and visited several piano shops in Vancouver while recently searching…read morefor an upright. I was fortunate to find the right piano for myself at Loewen. They had a good selection to choose from, and all the instruments were in fine condition. Anita Yu was a pleasure to deal with throughout the process. Our house is unusual and required a site visit from the moving company (Music Box Piano Movers who were terrific) to ensure the instrument would be able to fit through the front door as well as an interior narrow passageway. Anita was patient and accommodating while all of this got sorted out. In the end, everything worked out perfectly. I would highly recommend Loewen to anyone looking to purchase a new or used piano.

Went in to look at the panda piano I saw in the Vancouver Sun newspaper. Definitely a real piano…read morenot a toy from Costco. I'd love to learn to play some day. I'd probably practice the pirates of the Caribbean a million times.

It is said that Mozart started composing music from the age of four. However, not all of us are…read morethat amazing, so we have to resort to actually practicing an instrument before we get good at it, or rather in Wolfie's case, all of them. Showcase Pianos is a store that specializes in high-end pianos. There is a smaller room devoted to their uprights which you have to walk through first, but their main feature are their Bechstein pianos (in the $20,000+ realm even for an upright) or their Faziolis (which can go up to a quarter of a million - yes, forget getting your kid that RESP, you'd be better off making them into the next Lang Lang). The features Bechstein is known for is a nice, integrated sound that can mimic a grand from the upright form, which is pretty impressive (if you see the soundboard for a grand piano and compare it to an upright, you will see what I mean... those strings aren't there to just look cute!). What makes the Fazioli about the price of 3 Steinways (which they don't carry)? Basically, the Fazioli is hand-tuned and handmade just like a Steinway, but the materials are ridiculous. The wood for the soundboard is what they also use for Stradivarius violins, which often reach the seven digits because of their unique construction and ability to project sound. The hinges are 18K gold (I have no idea why this is needed), and everything has been put through a rigorous test. How rigorous? Basically, every note in the Fazioli is extremely distinct sounding, and is easily brought out when one plays it. A Fazioli makes it so a performer doesn't need to really compensate for the muddying that often occurs on other pianos, particularly in the lower ranges. It can sound mechanical to some but it also means that you have a very high degree of control on how a piece is going to sound, which probably sounds quite odd to someone who doesn't play, as you're sitting up there tinkering about. However, there are certain ways a composition was written that make it very hard to "clean", or to make it sound clearer. Some decent examples would be to see a local recital soloist play Chopin or Debussy and then compare the same piece as done by some of the professionals as featured on Youtube. They let me play the Fazioli without any fuss, as well as any Bechsteins I wanted. The lady who was giving me a bit of a tour then sat me down to discuss purchasing them. There is no financing plan here unfortunately (unlike when you get some instruments from Tom Lee, I believe), but she did give me the full run-through and promotional materials even though I was dressed in jogging pants and a hoodie with a grease stain on it. So they treated me well, and let me play. Though, that may be about as far as I'll get with them for a long time.

Amazing teachers. I took lessons here as a child and teen, and then went back for lessons later as…read morean adult. It's an awesome place to learn music.

From the owner: Carillon Music Academy specializes in piano, guitar, and voice lessons in a private and group…read moresetting, both in-person and online. We teach beginners and advanced levels, children and adults, ages 4 and up. Our music school was first established in 1970 and we've had the privilege of teaching children, and grandchildren of former students! Many of our teachers were also once students of Carillon Music Academy.

Be careful when you bring them something in for repair. I once bought a rare new Rickenbacker…read moreDakota solidbody guitar from them and one pickup stopped working so I brought it in for repair. When I inquired about it they said they sent it back, never to be seen again. Rickenbacker replacement pickups can be ordered. Another time I bought a new Firebird and it had fret sprout and they said they would fix that. It seemed to take forever and when I finally got it there was a ding in the back that wasn't there before. I brought in a keyboard for repair and they lost the case for the soundboard that was installed in the keyboard. When you bring something in for repair, bring it in bare bones, no strap, strings accessories in the case or they might lose them.

I'm sort of shocked at how bad the reviews for this place are. I'm not saying those experiences…read morearen't valid since they sound legitimate, but I've had good experiences so far at this location and have always had people who were willing to take time to patiently explain to me, a lay person, what I needed to know even when I'm doing things that don't generate a commission (like trying to set up something I ordered and paid for at a different store and had shipped here). I wish I made a note of who helped me so I could give them a shout out. My experience is with what I guess they call "Pro Audio & Recording" gear, maybe different departments are different or maybe I've just been lucky so far.

Worst piano house ever! Super slow replies! And every time I received a reply, the price was…read moredifferent!!!

I have always really enjoyed working with Pacey's Pianos. As a piano teacher, I always recommend…read morethem to my students. They have a great rent to own program for beginners and the customer service feels like a family owned company.

Great store…read more Fantastic selection and fast shipping. I was worried about shipping times and methods but their owner is very communicative and helpful, so I knew when my violin bow etc would arrive. Thank you!

Best customer service! They went above and beyond and the instrument is fantastic and arrived well…read morepacked and safe and sound. Couldn't be happier!

I found Hermie Alfonso to be argumentative and arrogant. I would not trust him even with small…read moreitems let alone the purchase or sale of a piano.

I found that there is a very strange vibe in this store. Hermie doesn't seem to want to sell pianos…read moreor even talk about pianos. Not easy to get even basic information. The pianos are high end and gorgeous but probably out of range for most people.

Ed just finished a major overhaul of my strat. Tonerider…read moreHSS pick ups, 5 position switch, and potentiometer repair. Absolutely amazing. This is the third guitar that Ed has worked on for me. Classic 57s in my Les Paul. Mother of pearl fret markers in my concert Takamine. Thankyou Ed Mark Chilliwack

Good day, I have…read moreknown Ed now for over 8 years and not only is he a wonderful guitar tech, Ed is just simply, a wonderful person. Ed has worked on a number of guitars for me...and continues to do so. Ed not only cares about the quality of the time and effort that he puts into his work, he also is very much concerned about how we, as guitarists, feel about the work he has thus performed on our behalf. A real rarity these days! Ovid, a Roman poet once said, "Make the workmanship surpass the materials..." ...Ed most certainly has fulfilled this criterion. "Quality is never an accident. It is always the result of intelligent effort." John Ruskin Sincerely, Dell