Best car dealership ever! Such nice and attentive people,…read morehelped me find exactly what I needed at a perfect price. Definitely recommend!!

I would strongly caution anyone considering buying a vehicle from this dealership…read more Within less than a week of purchasing our vehicle, the check engine light came on. After having the vehicle inspected by an independent mechanic, we were told the car should never have passed inspection in the condition it was in. We were then faced with approximately $2,600 in repairs almost immediately after purchase. Instead of taking responsibility or working with us to resolve the issue, the owner blamed us and then tried to blame the independent mechanic. There was no accountability, no customer service, and no genuine effort to make things right. Buying a vehicle is a major investment, and customers deserve honesty and transparency. Based on our experience, we did not receive either. If you're shopping for a used vehicle, I recommend having any car from this dealership thoroughly inspected by a trusted mechanic before signing anything. Unfortunately, our experience was extremely disappointing, and I would not recommend this dealership to friends or family.

On July 8, 2025, from Lone Star Motor Company, located at 2311 Spencer Hwy, Pasadena, TX 77504. I…read morewas told the car had passed a valid Texas state inspection, and I was even given paperwork showing a clean report. Based on that information, I moved forward with the purchase in good faith. Less than 24 hours later, the dashboard lit up with multiple warning lights. Concerned, I took the car to AutoZone for a free diagnostic scan. The results were shocking -- the car failed in multiple areas, filling two full pages of error codes and mechanical issues. This car never should have passed a state inspection. This tells me that either: * The inspection report I was given was fraudulent, or * Lone Star Motor Company knowingly sold a car in unsafe condition while falsely claiming it was road-ready. I contacted the dealership immediately. Instead of helping or offering a refund, they completely refused to take responsibility -- even though I reported the issue within 24 hours of purchase. I am requesting: * A full refund for the vehicle * A formal investigation into this dealership's inspection practices * Action by the Better Business Bureau and consumer protection authorities to hold this business accountable This experience has caused me serious stress, financial strain, and concern for my safety. Lone Star Motor Company has shown no integrity, and I strongly urge others to stay away from this dealership.

Terrible. Don't trust these people. The cars they sell are terrible. Nice when you get the car and…read morecompletely rude and disrespectful after.

This place is a LIE! THEY RUN YOUR CREDIT! I literally waited to hear back for over 24 hours "to…read morehear back from a manager" and called a million times. I was told I would need to out more money down because MY REPORT shows a different address. WHAT REPORT!?

the rudest fucking people you can buy from.. cant answer simple questions and everybody in the…read moreoffice act slow asf till its time for you to pay your carnote!!! literally they do not care what the fuck you talking bout unless its time to pay your note. check the car all the way before you drive off . i only had my car for 3 weeks and it started running hot . i got it checked and it was no coolant or oil wowwwww !!! total fucking rip off

Andres Cantu was an amazing help with my first car i definitely recommend going to him when…read morepurchasing your first car .

My friend purchased a car from Mario's Used Cars at 11201 Gulf Fwy…read moreHouston, TX 77034. They helped her to get a very nice car at a great price. The staff is always available when she needs assistance or has questions. Service after sale is very hard to find in the used car business. I highly recommend Mario's Used Cars and I'll definitely go to Mario's first if I need another vehicle.

Bought car and less than 400 miles later.... blew coolant lines, melted thermostat housing, blew…read morehead gaskets. They wouldn't help. Save your money. I wish I would of checked reviews first

Don't believe these reviews online. Because buying a car from either of the locations is the worst…read moremistake you can do. A person knows that the cars are as Is but if you haven't had it for long, why wouldn't they be willing to have a mechanic shop look at it and fix the issue (problem). These place socks. I wouldn't buy or purchase a vehicle neither location. The reviews are false nothing is true about what previous customers are saying they lying just to get people in. Don't be a sucker like everyone else.

Don't waste your time they only do in-house finance to individuals who are desperate and they…read moredefinitely take advantage of them. I've been in the car business for 13 years and I've never heard a car dealership that doesn't offer cash price for a vehicle. They told me that they don't sell cars in cash price, they strictly only finance. That tells me that they love preying on individuals who are not financially smart. They are predators plain and simple. Avoid at all cost, you have been warned...

I have had excellent customer service since the start of my time with Mi Tierra auto sales. My…read moresales person and the lead person in accounting has always showed commitment and compassion towards me and all of their other customers. Angelica is the person in accounting willing to help everyone. Take a chance here on your next car or suv sale . Donna McDonald..

I went to test drive a PorsChe the other day. Greg was so attentive and knowledgeable pretty much…read moretold me everything g about the car and what to look for when I buy them and spent a lot of time with me informing me. I ended up not buying the car but will be back and hope to do business with them in the future.

Greg had a large assortment of vehicles available for sale on his lot. I was looking for a…read morereliable, affordable vehicle and he had it. I was very surprised at his honesty, integrity and professionalism, a rare commodity in todays used car dealerships. Professional Auto Sales had all three in abundance! I found two vehicles I was interested in, and he was honest about both. I chose one, test drove it, had him contact the seller while I was in the office. I offered a price I was comfortable with and the owner accepted. I was off to the credit union to get a cashiers check. In the meantime he got it inspected and was ready for me to take the keys the next day. Five stars all around!