I would strongly caution anyone considering buying a vehicle from this dealership. Within less than a week of purchasing our vehicle, the check engine light came on. After having the vehicle inspected by an independent mechanic, we were told the car should never have passed inspection in the condition it was in. We were then faced with approximately $2,600 in repairs almost immediately after purchase. Instead of taking responsibility or working with us to resolve the issue, the owner blamed us and then tried to blame the independent mechanic. There was no accountability, no customer service, and no genuine effort to make things right. Buying a vehicle is a major investment, and customers deserve honesty and transparency. Based on our experience, we did not receive either. If you're shopping for a used vehicle, I recommend having any car from this dealership thoroughly inspected by a trusted mechanic before signing anything. Unfortunately, our experience was extremely disappointing, and I would not recommend this dealership to friends or family. read more

Dear Auto 4 Less Management, I am writing to formally express my extreme disappointment and significant concerns regarding the quality of vehicles purchased from your establishment, as well as the subsequent customer service I have received. My experience indicates a concerning pattern where vehicles are presented as fully reliable and thoroughly inspected during the sales process. However, critical mechanical failures and substantial operational issues have emerged almost immediately after the transaction was completed, raising serious questions about the integrity of your pre-sale inspections and the overall condition of the vehicles you sell. Moreover, when these significant post-purchase problems are brought to the attention of your team, the response has consistently been one of dismissal and a perplexing lack of accountability. It appears there is a concerning disinterest in addressing emergent faults, with staff acting as though they are entirely unaware of any pre-existing issues or responsible for resolving these immediate post-sale defects. This approach demonstrates a profound lack of commitment to customer satisfaction and safety, especially given the considerable investment customers make. I strongly urge Auto 4 Less to conduct an immediate and thorough review of its vehicle inspection protocols and customer complaint resolution processes. It is imperative that you take responsibility for the unreliable vehicles being sold and the impact this has on your customers. read more

I would highly recommend everyone keep driving by when they see Auto4less. They sell cars that will break down on you after a few hours, and they will not fix them. Basically, they sell lemons and have the nerve to still want you to pay for your vehicle when it is not drivable. DO NOT SHOP WITH THEM,they don't like to answer the phone, or respond back until it comes to a payment,that is the only time they will reach out to you. They take payments through Cash App,Najib Khoury to be exact and that was the first red flag out of many. If a review says the place is no good, please believe it and take your hard worked money elsewhere.I learned my lesson shopping with them and to save you all, DO NOT SPEND YOUR MONEY AT AUTO4LESS!. read more

Horrible service , horrible management! they sold me a car with a flat tire & bad starter never fixed it. They repossessed my car because my insurance was expired for 3 days! Then charged me 1000$ to get it back for out. if I didnt desperately need a car I would never do business with them read more

I bought a 2015 chevy equinox lt,it only had 39,000 miles on it,I have called the gm a week ago and I still haven't received a call back,DO Not BUY A VEHICLE HERE,What a rip off.i have spent about $2000.00 on this car,they weren't up front with me,sadly disappointed read more

The only reason there is one star, is because there is no negative star options. My wife searched for months to locate a Mitsubishi Mirage in stick shift. These nightmares had one in stock. She paid almost twice what it was worth to replace her old car that was totaled from hail. We drove down on a weekend from Ft Worth. We did the deal, and headed back to Ft Worth. We made it 117 miles and it blew a head gasket. We later found out the car had been totaled and the airbags deployed. No disclosures from the dealership. They had to have known. We asked for our money back, and they they would see if they could fix it. You CANNOT fix a totaled car. Now, I have one of their employees calling me with threats of "Don't make me take action" if we don't keep insurance on the car. I will not pay insurance for a car that will never be driven again. Sammie was the salesman. Avoid this dealership and saleman. read more

was gonna buy an SUV 2014 Ford Edge with 158,000 miles then Cory asked how much down i had i said $2,000 and then i saw a 2018 Ford Explorer with 90,000 miles (Black) that caught my attention (leather seats,all clean to me a red flag was the moment i said i could come back next week for that Explorer cause he is asking for $3000 down but the red flag was that he said if i leave him $2000 he could put it on hold for mein my mind i was like you really think im gonna trust a word you sayand just give you my money without having to take the explorer homemake it make sense (how about i take it home and give you the $2000 and then i come back next Saturday and give you the $1000) wouldnt like that right? but oh well, people dont get easily fooled i learned my lesson a long time ago(another red flag is that all their cars are way overpriced with lots of miles and plus have engine lights on,looks like a christmas tree ) read more

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Best car dealership ever! Such nice and attentive people, helped me find exactly what I needed at a perfect price. Definitely recommend!! read more

This has to be stopped something needs to be done. Bought a 2013 Nissan on a Thursday and on Friday the radiator was busted and the engine blew. George said for me to have it towed back so the can see what the problem is. Cars are TRASH. DO NOT BUY anything from this dealership. They should be shut down, the worse ripoff to people. read more

had an awful experience with AUTO 4 LESS in Pasadena TEXAS today. A couple of days ago, I went to the car lot and I put $1,500 down to get a vehicle. I picked a 2015 Jeep Patriot. When I got the vehicle, it was the ABS light on and the light for the tires on that needed to be fixed. He told me it wasn't a big deal, so I took it to AutoZone and had my mechanic look at it. I test drove that car three times around the block. Okay, so when I pulled off the lot, I had to get on the highway to proceed home. When I got on the highway, the check engine light came on. The car started shaking really bad and it wouldn't accelerate after 60 mph going that speed. I immediately called Sam and I let him know what was going on and I let him know about the check engine light on. I would never pick a car that has the check engine light on and drive it off the lot. I would never do that. He told me to bring the car back and that he would have a look at it. If it was something that he couldn't fix, he would put me in a new car. He told me to come Tuesday at 10 o'clock. Tuesday at 10 o'clock, I went into the shop and he looked at me like I had 12 heads. He was very disrespectful to me. He was laughing at me in my face. The lady in the office was yelling at me, talking to me disrespectfully. The guys in the back wouldn't help at all either. I called the police because they refused to help me. Then when the lady calmed down or tried to calm me down, she told me to fill out a little paper so that they could take the car. But she told me that somebody had to pick me up because she didn't want me at her property with my children. I told her I wasn't leaving, going anywhere until my car was fixed. They refused my service and told me, oh you signed 27 pages, it's not my fault you didn't read. So I felt very disrespected. I called the police and got the police involved. It wasn't much that the police could do, but the police told me that this place is horrible. They sell lemon cars. They get called out here all the time. Take them to court and sue them. Whatever the damage is on the car, take it, get it fixed and take them to court and sue them. And that's exactly what I'm going to do. I am pissed off. This is really horrible service. This place should be shut down. I am going to call everybody that I know that I can call to look further into this matter. Better Business Bureau (BBB) will be contacted! read more

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Nothing about this place can be improved, the vehicle's they have look decent but are trashy , ,The people that work there are even worst a the insurance is just the same !! Auto 4 less works with Sky Blue insurance together only to see what they can get out of the customer ! They both could care less about the customer!!! Plz beware an stay far away from this company ! You will definitely lose more money than whatever the car is worth !! read more

The worst place u can ever buy a car in the Houston area they sale just cars and harass u about a payment and threaten u about a late payment to pick up ur car all they care about is money they don't care if the car broke or not and have nasty attitudes with customers my car been giving me problems since I got it they work with true blue insurance company they work together to Rip u off by any means avoid these 2 companies by any means ppl don't waste ur time or money with these ppl read more

Bought a 2014 Dodge Challenger January 31st and on February 1st, mechanical problems were non stop. It was overheating, sensor issues, and later on, we found out the head gasket was blown and the engine needs to be replaced. the car was in the shop more times than we've driven it. We called them to see if they would help and the owner said it was our faulT, that we destroyed the car and the mechanic that was working on it had also had a helping hand in destroying it. Please don't waste your time n more importantly, your money on this junk yard, they're a bunch of crooked scam artists selling lemons, the prices are ok for a reason, all of the cars are complete garbage. Buyer be extremely beware read more

The biggest scam anywhere else in the Houston area! Bought a 2016 Chevy Sonic drove it out and the lights on the dashboard lit up like Christmas tree. They only let you test drive it 200 yards away from the car lot and that should've gave me a red flag. Bought the car for 6000 and I'm ending at payout 8700 that's with finance any other additional charges they could include. The transmission went out 12 days later. I could've bought a fairly new car for that. For that price regardless of your credit that's always very possible. Watch out for the lady' maybe I shouldn't say lady ' she definitely didn't earn that title . She reminds of a nasty fragrance they had years ago and it was called witch hazel. She falsified 200 dollars at 1 time and a week later 300 dollars towards down payment. She stated that I had to have the minimal payment of 1500 dollars down to drive off. Then why did she let me drive off with only a 1000 down. What we have here my hard working friend is a asshole that stole from me and possibly her employer. A Pasadena resident for 52 years never in my life seen crazy shit like this. Should've went to high school friends from Sam Rayburn that have used cars. Sorry Gary and Speedy Emmons, Buffalo Auto former owner the Reives family, and my sisters God parent Mike Trumble of Trumble Auto Sales. We're are all close in this community and we stand together. You're are a sham!! read more

DO NOT BUY A car from here! They gave me fake carfax car got flooded in the hurricane the insurance told me the car had been totaled twice before I got it. They lied read more

Great customer service, they all have fair values the cars run good some have check engine lights but they are mostly are the sensors.

Don't make the same mistake I did. Don't buy here. Due to their lack of integrity and their not knowing or caring what they are selling, I would never recommend this place to anyone. Beware. They take NO responsibility for anything. I bought a huge lemon and had to take a loss on it. I refused to waste any more money there. They are crooks and won't hesitate to take the phone from your hand and give themselves 5 stars. If I could, I'd give them way less than zero stars. read more

I bought a car TWO WEEKS ago! I asked Sam if it had any lights on, he assured me that it didn't. Once I drove off the lot the light came on the moment I hit the high way. I took it to auto zone and 13 codes came up. Today I drove it 5 minutes up the road to get my kids from school and it catches fire while I'm driving !! I HIGHLY recommend you do not buy from this lot. read more

Worst car lot ever they don't listen they toke my car even when my payments were made and my sister and I were stranded for a long time the made it seem like somebody stole the car but the whole time they toke the car . Then when I kept asking for the car they told me multiple times that they didn't have it and to call a tow yard but everywhere I called told me that they had the car the whole entire time I want to sue read more

I made a deal for a higher-end SUV from 3 states (1800 miles) away. Lots of communication about the condition and such leading up to me flying in for the SUV. When I flew in & got to the dealership the SUV was a mess. Missing parts, none of the tires matched 1 was the incorrect size & another was completely bald. So rathe than replace the bald one they put the original 11-year old spare from the factory on it and then lied that they had just send someone out to buy it. Interior had white paint on the black seats, some type of visual remedies were tried with rattle-can spray paint. None of these things showed up in any of the pictures. They didn't even change the over-due oil. How hard is that?! The rear door stopped working and the sensor showed that it's open. Air bag sensor is flashing. None of the TPMS sensors work and both catalytic converters were in bad shape, however I didn't know these things for about 20 miles because they reset the system. Probably from when they installed the Honda-sized used battery they had in the full-sized SUV. I had to demand they actually strap the loose little battery down as it was just sitting in the battery tray. About 30-miles into the trip there was a strange feeling in the drive train because the transfer case was in bad shape. It was a constant fight, being lied to and talked over constantly while trying to get some satisfaction. I should have come another $600 out of pocket for tickets that day and just flew home & go find another SUV. These clowns suck and I can only hope you'll steer clear of this lousy dealership. read more

Auto4less is the absolute worst dealership in history , they had 2 chargers that where the same price but they forced me into the one with the most damages , battery went out the next day , side bumper not connected and falling off immediately, horrible rotten smell leaking through the vents . Not to mention it was also a flood car. Any car that may have even the slightest value they will not give up for cheap . If it was between a 2017 car and a 2008 car , if the 2008 actually runs good they gonna charge you wayy more . Also just be careful the cars they have turn off while driving more often than not . Just a horrible company and horrible staff ! read more

I searched for weeks looking for a nice vehicle. I came across Auto 4 Less on OfferUp and saw they had better ratings than most places. A day and a half after financing my vehicle, it breaks down. I pay to have it towed to my home. After numerous attempts to speak to a manager, I finally resort to speaking to a rude lady that never even gave me her name. She tells me that I have to pay another wrecker to tow it to their office in order to get it repaired. $13,500 for a vehicle they should be a tad more helpful and polite to their customers. Never again will I deal with these or any other used car lot. All a bunch of scam artists. read more

Dont get a car here they dont refund and sell nothing but lemons i would avoid this place im stuck paying for a car fhat doesnt even run :(

I decided to finance a vehicle from these crooks and they sold me a car with a bad transmission. The day I drove off the lot, the check engine light came on. I contacted the dealership and they told me to bring the car in. They took my car for service and did absolutely nothing to fix it. The light came back on. Both times I took the car to AutoZone for a Diagnostic and it gave me the same code. The transmission started slipping on day 3, which was a Sunday. They took the car back the following Monday and kept it for service over 4 days. They never fixed it! I had literally just started my move from New Orleans to La Porte and this is the WORST customer service I've ever received from a dealership. I wouldn't send my enemies there for a car. P.s. they will refuse you a refund read more

Scam artists. Do not purchase here. They sell faulty vehicles with false information. Their customer service is terrible and are not expedient with paperwork. They should not be in business. read more

This place sold me a 2012 Toyota Camry Silver. The second week of me having the car, while I was driving it the car completely shut off. I was unable to steer it out of danger so I had to jump out the vehicle and make my way through traffic not to get hit.I called asked to speak to Sam who sold me the car, they said he was out on property. Then I spoke to a lady receptionist there and she yelled at me screaming well it's not out problem you need to pay to get it towed. I explained it was in a dangerous spot and I was almost hit. She said o well thats not my problem. Anyone have advice??? read more

Don't every buy a car from them they are the worse people to buy from. They never work with you they never give you a change caught up they are real quick to take your car. They are so rude to you and wont help you out . They repo your car and want you to pay $1,000 just to get the car back and then some . SO DO NOT GET A CAR FROM THEM THEY ARE THE WORSE CAR LOT EVER read more

This place is very unprofessional , the workers are very rude & just lie so much they want let you speak to the manager, they want you to sign papers stating you have your things before you receive them which is so backwards why would someone sign a document before receiving their things & all the things may not be in there that makes no sense.... o don't recommend this place to anyone they need a new professional staff!!!! Poor poor poor poor poor service!!!!! Didn't even want to give a 1 Star read more

PLEASE WHAT EVER YOU DO NOT I REPEAT DO NOT BUY HERE THIS PLACE SELLS NOTHING BUT LEMONS THEY GET ABOUT 33 cars a day and rather than fix the car with new parts they will order old cheap iffy parts from a junk yard or order the parts off wish I was told by an old mechanic There they are cheap and scammers hazel the receptionist will fast talk you and want even listen to your problem I've had my car for old 3 days and it had stop working they took my car in to fix parts and charged me 600 dollars to do absolutely nothing I had my mechanic to come out and look and they told me that is was a bad alternative witch was what I had been trying to tell them later I get my car back not even another 3 days be4 it stops again I called to car back and it did the same thing repeatedly and they will charge you I've spent sm money on this car I might as well have bought a new one please this is the worse place to get a car they will fast talk you customer service is very bad and they sell you nothing but lemons with old parts read more

Worst dealership EVER!!!! Save your money and go to a legit dealership! This place has only junk cars they might look nice but cars come with alot of problems. This is my second time i deal with them and both cars were useless after you drive them for a couple of days. They literally took my money and i traded in my truck and i told the lady about the car i was getting the back door wouldn't open the headlight was off and like 3 sensor lights were on and she told me "Don't worry I'm not gonna give you a half ass car" i came back for the car the next day and they had fixed the door and headlights but the sensor lights were still on 2 days later i had to be omw to work and the car wouldn't start! I called them and they said "well what did you do to it" when I've only had the car for less then 120 miles. They then proceeded to tell me to have the car towed over there and they will check it out and i I'm 40 mins to a hour away and the towing companies were charging me $300 to have it towed. Theres way more to this story i fixed the car instead of towing it the problem was the starter and 1 month later the rack and pinion is now the problem this was a work car only used it for work and back! DO NOT WASTE YOUR MONEY HERE! GO TO A GOOD DEALERSHIP THAT WONT SELL YOU A LEMON CAR! read more

One of the best experiences as far as buying a car! They were so willing to be patient with me while i looked at many cars.. Now let me get to my sales person... Marina rocked it, always answered every question and patiently dealt with my indecisiveness with patients! I have to admit, i was weary of an un house finance, i still am, but not with auto4less. You guys rock it and ill be back!! read more

Auto 4 Less - My ride!!!! - Car Dealers Near Me - Pasadena, Texas

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I can not tell you just how highly I recommend Auto 4 Less in Pasadena. I live in Houston and looked all over for the right car and came across Auto 4 Less's website when I was searching for dealers with In-house financing. They have a great website, They have a great selection of vehicles to choose from, all good quality, newer cars. The financing was easy to work out with low down payments. The entire staff, especially, Hazel, in the front office is fantastic! She is always friendly, informative, helpful and definitely the go-to person for anything you need! If you want a good quality car, at a very reasonable price and reasonable down payment; and an honest staff, it is VERY worth the drive!!! read more

This place sucks my car broke down the very next day I brought it my whole wheel came off my tire on the freeway damn near lost my life but they only care about is they money and you buy car as is... read more

May 6th 2017 I wanted to sell my mustang gt because of my schooling the gas was absolutely destroying my wallet. I had my mind made up on a Honda Civic and found auto 4 less with a all black manual transmission Honda Civic for sale. I had to go check it out especially for what they were asking. When you drive up there is a little building to go into and talk to someone. I told them what I was looking for and they took me out to the car and let me check it out by myself which I really appreciate because I felt no pressure to rush. I could take my time doing a full inspection of the car. I wanted to test drive it and they left me go all by myself which I thought was very very cool! It's so awkward when you have to go with a salesman. After the test drive I knew I wanted it. The buying part was hassle free and went very smooth. They explained things well and the process was quick. May 17th 2017 I had to get a brand new transmission put in my car because 2nd gear was grinding and I was worried about further damage but this is by no means the dealerships fault. They sold me the car as is and I knew the 2nd gear was grinding when I took it for the test drive. If you go to Auto 4 Less ask for Zach. He was my salesman and took good care of me. read more

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DO NOT PURCHASE A VEHICLE AT THIS DEALERSHIP. If I could give zero stars I would. I recently purchased a used car at Auto 4 Less. During the test drive I noticed that the engine light was on, so of course I had them check it out to see what was causing it. I was told that it was a sensor, and that it wouldn't cost more than $200 to replace. They offered to take $200 off of the price to compensate for the repair, but they wouldn't fix it at the dealership, which should've been a red flag. They somehow "reset" the sensor so that it would pass inspection, and I drove off the lot only to have the check engine light come back on on the way home. In addition to the light being on, the AC had stopped blowing cold air, and the idle became jerky when I was slowing down or stopped. I took the car to autozone that same day where I found out that the intake manifold was causing the light to come on. I took it to a mechanic, who quoted me at a little over $800 for the repair. Not wanting to spend that kind of money on a car I just bought, I took it back to the dealership, and was told that they would replace the manifold if I paid the $200 that they originally discounted. I chose the $200 repair over the $800 repair, which was a huge mistake, because the engine light was back on a day later. In addition to the ineffective repair, the man at the dealership who I'd been dealing with told me that I needed to replace some hoses. I took it back to my mechanic and was told that this time it was the thermostat setting off the light, and a closer look under the hood revealed that the hoses I'd been told about were bubbling up and could've started leaking at any time. I'm now having to pay another $500 to replace the thermostat, hoses, etc so my car doesn't overheat and destroy the engine. Do NOT buy a car from this dealership. They have unqualified mechanics and show no concern for the people buying their problematic vehicles. I'm convinced that they somehow rig their vehicles to appear fine, only to have them start falling apart the day you drive off the lot. If you're considering buying a used car, Auto 4 Less is NOT THE PLACE TO GO! read more

Auto4lessis a lie they promised me things they would do and lied would would not do it the car broke down on the way home called me t more ingenious they told me to pay the wrecker fee that's stupid after paying wY time much interest wat to high they buy cars from a junk yard and sell them to the public read more

They made it really easy buying a car . They're sales person were really nice and not pushy at all . We felt no pressure to buying right away , it took us two stops to find my perfect car . But they definitely try to help me find what I was looking for. The price that we paid for our car was good. They have lots of great cars to choose from . I absolutely recommend anyone who needs a vehicle at a great price to go there. Zach and Marina were great salesman! read more

Just had purchased a sport car, came back the next day to purchase my suv.... thank you hazel for being a great sales associate!!!

Do not I mean do not buy a vehicle from this business! I would not recommend my dog to go to these ppl! Yes they give you the option of no credit check! Yes it fast an easy! What they don't tell you that they are thieves that steal ppl money! They clear code on there vehicle an when you drive off all hell break loose! I wish I would have read the reviews before I decided to make a purchase! Please SHARE SHARE SHARE! If you have to copy and paste please do! Purchase a car on Saturday & Sunday every light came on an the transmission went out! I was left on the side of the hwy! I been calling and calling! My sales person would not come to the phone nor would she return my call! I try to be as nice to these ppl to try to solve the situation! The owner George he had nerve to tell me that he wouldn't give me my money back! I will do everything in my power to fight to get my money back! I work to hard to let someone steal this from me! I tell you Auto 4 less you may think you getting away but you're not!! You get ur at the end!! read more

Worst customer service ever. The bathroom was outhouse. No drinking water available for customers. Me, the customer, asked a simple question about a vehicle, was told sarcastically by an employee "if you can tell me why that's relevant"..... Wow, walked out before my fiancée choked the employee out. Terrible business and employees read more