This guy is local to Barclay's / Downtown Bkln and he showed up about twenty minutes after I called…read morehim. Gave the battery a jump, answered all the questions I could think of, the PRICE IS LOW (cheapest I've heard of), and I will use him again in a heartbeat. Thanks for the great service, Dickson.

Dickson is simply amazing! The man came through in the clutch. Caught a flat tire in this freezing…read moreweather. He was fast and efficient, very courteous and professional. Couldn't have been a better experience in a bad situation. The price was reasonable especially with everything going on with the freezing cold, constant pestering from an individual and a guy who had no idea what was going on with his tire.

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

Came to jump my car on the side of the road, very reliable and fast service, highly recommendedread more

Really nice guys! Fast on time and well priced. Needed an emergency Jumpstart and they came right…read moreaway.

From the owner: Fastest service in town 24/7 Towing & Recovery…read more Emergency Roadside Assistance Blocked Driveway & Junk Car Removal Exotic and classic car transport

My experience with "Impressive Towing NYC": Positive…read moreAspects: They're Reliable and Helpful: John consistently demonstrated a willingness to assist me, going beyond typical towing services. He's helped me obtain my car title, provided me with valuable information, and even offered advice on car maintenance (painting). John and his entire team is Understanding and Patient: John displayed understanding and patience, especially during my financial difficulties few times. He's allowed for flexible payment arrangements to be anmong us and hes never pressured me. Strong Business Relationship: I built a strong and mutually beneficial relationship with John, characterized by trust and respect. This man and his team has always gone above and beyond to make sure me and my family always received fair treatment, respect, support and the best services possible that they provide and even if they cannot provide it they'll put you in touch with a trustworthy source of theirs that can absolutely be useful and get the job done. Areas for Improvement (from my perspective): Very Minimal Communication Challenges: Occasional communication issues were observed, particularly regarding payment methods when neither of us had access to a lot of these payment method services but that was quickly resolved because we found one immediately that worked out for the both of us. Transparency: While habitually transparent, some information regarding pricing (as far as an initial paint job estimate) at their last location, it could have been communicated more clearly upfront. But it was cleared up through a simple conversation over the telephone, when John reached out to me and clarified that there was a third party involved who did the body shop work. Overall: My interactions with "Impressive Towing NYC," particularly with John, have been largely positive and he's made a very huge impact in my life as a very professional, honest, dedicate, fair, respectful, compassionate, consistent, dependable, responsible, thoughtful and a helpful businessman as well as a person; inside and out. Impressive Towing have always gone above and beyond typical towing services, providing valuable assistance and demonstrating a high level of customer care. While minor communication and transparency issues were encountered, these were generally resolved instantaneously and amicably. John's helpfulness, going above and beyond, reliable service, understanding during financial hardship, building a strong business relationship. The only areas for improvement that I'd say is, they just need a bit more clearer upfront communication on pricing and needing maybe another 1 or 2 people to answer their phones. And I'm saying this only because I know for the most part if I'm not mistaken, they're an independent close knitted authentic family/friend family ran business, so it's literally a handful of these hardworking men and woman that's putting their all into this business to run as smoothly as it does in front and behind the scene so it's but so much they can do as they're only human and sometimes messages can be misconstrued on. My Overall recommendation: Based on all of my positive experiences since 2021 til as of present that I'm still doing business with "Impressive Towing NYC" I strongly encourage and recommend them to anyone. My sister and brother in law have now become loyal customers of theirs as well and they too feel the same way an about these kind people and their skillful and very knowledgeable business practices.

My insurance selected this company to tow my car. The first time I called for ETA, I was told…read moredriver was nearby finishing another job & would call me when he was on the way. I called back 30 minutes later & was put on hold indefinitely. When I tried to call again, they stopped answering their phone. When my insurance contacted them, they claimed they did not have equipment for the job and canceled. Wasted my time & lied to insurance! ​

I've been coming here for years and have always received excellent service. Friendly staff, fair…read moreprices, and quality work every time. Highly recommend!

Everyone here was awesome. They were thoughtful, patient and went above and beyond.. Special shout…read moreout to Diana who spent more than two weeks on my order! The tires and rims I purchased were brand new and fresh from the factory, truly top quality. Their communication was clear and prompt throughout the entire process. They were very reasonable and laid out all the options. They were so helpful--I really recommend this shop.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.

I would never deal with Tony again. He is clearly someone who has no education on how to keep his…read moreword nor what even a bank check or money order made out to the name he specifically told the bank to make it out to. When I came to pick up the car( which wasn't even ready and was promised to me 3 weeks prior, he held it hostage and wouldn't give it to me because he said the bank check was no good as it was made out to the wrong person /Company! It was made out EXACTLY as he specified ( with 2 bank teller witnesses overseeing it) and made me, a physically disabled person, very sick emotionally as well as mentally which caused me a good deal of physical pain. He lied from the beginning and throughout the whole process. My car was picked up from him on my 65 th birthday in the first week of December, 2022 and today, February 2nd. 2023, as I edit my review I still do not have my car. His dishonesty has cost me quite a bit of money as my insurance contract with Progressive, only allows them to afford me a car rental for 30 days. Any days after the 30 day period , I am responsible for paying to Hertz. I would never trust this person again. You can't trust Tony. I only used him because he had a 5 star listing but I can't imagine hid clients having such a wonderful experience. I even had to call the police several times to try and intervene. As of a day ago, he insisted that that I pay with "normal green cash" or I won't get my car. GEE, I WONDER WHY SOMEONE ( WHO IS ONLY A WORKER NOT THE OWNER AS HE CLAIMED HE WAS- and I now know this as my lawyer had to get involved. WOULD DEMAND COLD, HARD CASH ONLY and fabricate such stories upon getting a CERTIFIED BANK CHECK from WEBSTER BANK, a bank that is 100% totally legitimate and has many branches throughout this country. Obviously the man is extremely ignorant about basic business practices and should have only a position as worker and not manager since he is clueless about what is the equivalent of the US dollar.

Words cannot express how thankful I am for Tony's impecable service. He always answers the phone…read morequickly and was so willing to work around my hectic schedule (even when I had to call and reschedule multiple times!) Everyone we spoke to was friendly and knowledgeable and went above and beyond to help me move my car. This has been a very hectic time for me and having Tony's everlasting patience by my side has been a balm through it all.

I got into a car accident, police officers called this company to tow my car because they told me…read morethey had to do it. Long story short, with the help of law enforcement, this company is extorting money through this auto center. The guy almost fought me and threatened me if I were not to do an illegal insurance affairs. Going tomorrow to precinct 61 to file an extortion report. He got paid by my shop $700. For a few miles of transporting my vehicle but I am so confident it's a scheme with the precinct

Apparently they were called by the 62 precient to pick up my car from the scene of an accident on…read more7/3/25 I called on 7/4/25 spoke with a Frank and told him I had a tow truck coming for my car , he told me no don't do that I am working with the other guys insurance company to get you paid for the car.The car is totalled.The following week he callede and said there is nothing he could do because the police report says both vehicles had a green light,and there is storage fees that have to be paid.I told him I had a tow truck there last week to tow my car outta your lot he said don't worry I won't make you a bill as high as I would the insurance company. But if you want sign the title over to me.I have been texting him and calling him for a week now with no response.....Not a responsible or respectful man.Amdbwe have been goin there to get our stuff out of the car and the gate is always closed. I would give this 0 stars but you have to give something.