Jason the truck driver dropped my car off in New Jersey last Saturday night before xmas and forgot…read morethe key. It is now a week later and having given him an attempt to return the key it is still Mia and my car is sitting in Jersey unable to get work completed. However he did make sure to get the tolls reimbursed at almost midnight!

They never came to move a car blocking my driveway I texted them & no one ever answer me be they…read moresaid they where on their was that was early this morning it is now 4:53PM no one ever go back to me or came to move the car

This was a great experience-- driver was super communicative and helpful. Got my car taken care of…read morein no time!

In early October my car broke down on a Parkway. I was towed by the State Police Towing company to…read moreNorthern Boulevard and 219th Street in Queens. It was 9pm, dark and the car was un-drivable. I called AAA to tow me to a AAA recommended garage. After over 4 hours of waiting, AAA told me they had no driver available to tow me, and that I should call a private towing company. It was after 1am and I was quite nervous. I called Power Lift Automotive and the dispatcher, Rob, answered the phone. He was very reassuring and said that Justin, his driver, would be there within 45 minutes - and he was. I was still nervous because I had to pay cash and leave my car with Justin whilst I got a cab home. But both Rob and Justin reassured me that Justin would take photos of the AAA service station and of my keys being dropped into their drop box - and I received many photos and a texted receipt. Today I called to get a proper receipt to present to AAA for reimbursement and spoke to Andy the owner. What a pleasure to deal with such a pleasant, reliable and competent team of people who put their customers needs and well-being first. I highly recommend Power Lift Towing if you ever need to get towed!

Horrible service. Very rude. Damaged the back of my car. Never took pictures when they took my…read morecar and refused t reimburse for the damage. Not professional at all.

$2,440.96 for a 2-3 mile tow and 2 days in the yard. After calling for an explanation, the guy…read morespent most of the time asking why Geico took the 2 grand from the collision settlement, when I wanted answers about their ABSURD PRICING. The tow ITSELF was $400! $500 Recover fee for my wheel being popped off after the accident. $175 "admin fee" that they obviously couldn't give a clear answer for. $175 "yard fee", same explanation. $250 CLEANING FEE FOR BRAKE FLUID, $275/day to keep it in the tow yard, $180 in taxes, and some other charges I couldn't believe. I called expecting them to give no real answer as to why this pricing is absurdly high, likely because they'll just charge the insurance company who will then trickle it down to the driver. Bingo. Seems like it may be different if you go without insurance route (although his answer was "we wouldn't even tow it"), but I guarantee there's more ethical tows around, not hard to find.

I picked up a bolt or screw in my tire after crossing the GW bridge into NJ. Not in familiar…read moreterritory, and with a tire that quickly deflated to a flat, I googled Tire Plug Repair Service and The Roadside Plug came up as highly rated. Now I know why! Johnnie was responsive and communicated his ETA. When he arrived he quickly plugged my tire, checked the rest of the tire and tested the plug. It's nice to have someone helpful and caring when in an unfamiliar place. I HIGHLY recommend The Roadside Plug for any of your needs! Very fair price and quality work. Trust me, you will be in good hands!

I see all the good reviews on this guy and figured I give him a shot and I'm sure he's a great…read moreindividual but his pricing is absolutely ridiculous. Either people don't care about spending the money or they are completely misinformed. I needed two tires replaced. Mounted and balanced. I already purchased the tires on my own. He gave me a price of $150 a wheel!!Which is absurd. That's $300. I can buy all four tires for under $280. I went over to my guys at ETD in Hackensack and payed $84 before tax. That's mounted and balanced. I get you have to pay for the convenience of him coming to you and to make a dollar but taking advantage is a whole different story.

I contacted this towing company and was initially given an estimated arrival time of 20 minutes…read more After more than 20 minutes had passed without any update, I called back to inquire about the status of the service. The tow truck driver who answered was immediately rude and unprofessional. Due to the poor customer service, I decided to cancel the request. At that point, the representative became hostile, yelling profanities and directing racial slurs at me because of my accent. This type of behavior is completely unacceptable and reflects very poorly on the company. No customer should be subjected to harassment, discrimination, or verbal abuse for simply requesting an update or choosing to cancel a service. After I canceled the towing service due to unprofessional and delayed service, the situation escalated further. The representative continued to call me multiple times in what appeared to be a harassing and taunting manner. During this calls, he used extremely vulgar language and made repeated offensive racial insults targeting me because of my accent. the behavior was aggressive, abusive, and completely unprofessional. I will be filing a formal complaint with Consumer Affairs and reporting this incident through the appropriate channels.

Emanuel picked up our car, brought it to the dealership and then proceeded to let the car roll off…read morethe tow truck directly into a pole. This caused $10K in damage which he agreed to pay, until it was time to settle at which point he stopped answering his calls. I have video and photo proof of his gross negligence - call at your own risk.

The one and only reason this company received one star from me is because of Elvis. He was very…read morepersonable and kind. Firstly I was told that this tow truck company would come and retrieve my car in less than an hour. It took over three hours with them constantly pushing the time later and later each time I called. Thankfully Elvis managed to get my car to the auto body shop in one piece and all was well! Upon getting my car from the auto body shop this morning and driving home i noticed that the tow hitch was still in the front of my car which i tried to pull and get out. I called the company since they mistakenly left it in and spoke to rich, Richard, who would not give me his last name although he obviously knew mine. He told me try to do it myself or come to Manhattan. I told him i couldn't and i wasn't coming out to Manhattan from Brooklyn for something that was their fault. He then had the nerve to ask me if i had a boyfriend or a husband to which i responded no I'm a single woman what in the world. He was beyond unprofessional and unhelpful!!!!! This is not a company that i will be using in the future!

These guys are awesome! I called for an oil change- they said after 1. I got there at 12:30 and…read morethey took me right away. They let me sit in the office to do some work while waiting. They were fast and nice. While there they noticed my tail light was busted. They ordered one right away and told me to come back the next day in the afternoon. I went two days later. I just showed up- they said stay in your car. They did it for me right there while I was waiting. Fast and nice and that's what I want. I can not speak to prices because it's a fleet vehicle so I never see the cost. This is not a fancy place where you go in, wait, have coffee in the lounge etc. It's a dirty- greasy garage- and as long as they stay as fast and courteous as they were- that's plenty good for me.

Fast, friendly, efficient service! I needed a simple jump, they responded quickly and got the job…read moredone in no time - less than 30 minutes and at a great price. They are my new go-to for services.

Dead battery charged & ready to go in a New York minute. Got great service within 20 of placing…read morea call. Driver was amazing!!!

Stranded near exit 20B of the Grand Central Parkway. After waiting hours for AAA, canceled them and…read morereached out to D&T. The company was GREAT! They "rescued" me from Hollis, Queens and comfortably drove me (with car in tow) to Massapequa. Their response time was less than 30 minutes and the owner/driver was awesome. Highly recommend for an honest and reliable tow.