Blew a high pressure power steering hose on my truck in the middle of my elk hunt. He came to my…read morecampsite and was able to get me back on the road. Price was fair considering I was in a pinch.

Great service was on time helping with car issues Would…read morerecommend for anyone that needs repairs The Cost were average. Heather was a great jack operator and Jesse was able to get the job done

I needed a window regulator replaced. It was 2 days before snow was suppose to come in. I had them…read moredo the work. The bill seemed high and i did some research on having the work done. Bottom line. They charged me $698.72. The average to have the work done at a dealer or independent shops runs about $417.88. Math says i was easily overcharged $280.84 at Mobile Medics !! The part cost $150.00 at the dealership not $257.66. 'Shop Rates' (labor) are $170.00 not $260.00. They charged me $15.00 for 'shop supplies. What shop supplies did they use ? They charged me $15.00 for 'EPA/waste removal.. I took the old part home with me ! Sub total was $647.66!! if i paid cash it would have been $659.17. $12.00 more if I paid cash ? if I paid with a CC it was $698.72. $51.00 more if i used a credit card?! That doesn't even make sense!! They never offered a senior discount when I was at the counter to pay. The never offered a Veterans discount when I was at the counter to pay. Good business practices say all the above was wrong.

Piece of shit! Dishonest Mechanic if you want to call it that. Brought car in was told 1000.00…read moreworth of work and no guarantees. sold my car for jack shit cuz i couldn't move it. posted a 100.00 part for it. see it driving around now with no problems. Total rip off!

I have never had a bad experience with these guys and even when the job is messy or difficult this…read moreestablishment has the experience and fortitude to get the job done .

My check engine light came on. They were able to get me in next day at 9. Diagnosed issue within 15…read moreminutes, tech took me back and explain faulty sensor, also fixed another sensor retaining clip. Owner Toby also suggested they check over suspension. Out the door in 1 1/2 hours for a very fair price!! Thank you, all staff was extremely knowledgable and made it a great experience!

* PARTS INSTALLED INCORRECTLY, CAUSING BINDING & POTENTIALLY PREMATURE WEAR. Parts missing after…read morecompletion! * I had front end, differential, and brake work done at various locations because I travel. When I began having issues, I took it to Pit Road and asked Dave to fix all of it, even though that meant paying labor again on parts under warranty. They rebuilt front end, differential work, axle bearings, new brakes all around, ball joints, tie rods, U-joints. * They sent out the warranty parts before I saw them, including the parts that were NOT warrantied. (Shoes with warped drums, pads with warped rotors) * They sent me out with new warped drums. Fixed that. I came back when I began having binding and noise and discovered no grease on several zerks and a zerk missing. * Dave denied culpability and had me tresspassed, claiming family emergency made them close for the day. * NOTE: 3rd family emergency in 5-6 weeks. First time, I rescheduled; 2nd time, he sent me for a wheel balance, told me to come back, and then sent his techs home. * Price gouging, including charged to inspect their own work and charging me for a diagnostic, even though they did the work. Very inflated hours & shop supplies. * Charged for a part that he guaranteed would fix my alignment issue but didn't. * Published my FULL credit card number on invoice. FACTA Violation. * DID NOT DOCUMENT MILEAGE FOR WARANTY on my paperwork. Says it's on his. * Broke driver running board stepping in or out of vehicle. * Scattered everything around the van on a test drive to the point of the bed coming off frame and fridge slid away from wall. * On 3rd visit, finally cleaned greasy fingerprints off driver door from 1st visit. * Dave repeatedly said the ONLY cause was "someone" was riding the brakes. I clearly established I do not, and i wanted him to figure out why the brakes had warped so quickly. * I had to make him remove snarky remark on the invoice placing blame on driver. * I complained of hub heat, but he never tested it when I brought it in hot. Test drove less than 15 miles when i said min of 25 to 50, so didn't test hot. Said they couldn't duplicate it. * Dave was condescending, argumentative, and eventually verbally abusive. He has talked over me, lied to me (* gave me a phone number to call for warranty work, but they say he's not in the system and they don't do my kind of warranties), called me names, refused to see me, defamed me when he had me tresspassed (said I am homeless), called me a liar, and accused me of fraud. Said the June 12 work and invoice is unrelated to my current issue from repairs on 05/26 (My bank recommended keeping both disputes open because if there are problems with the work on June 12, I would need to have the rear axle disassembled to inspect, but that would be the equivalent of doing the job over again, just to inspect. It is "seeping" at the differential cover, but not leaking).

STAY AWAY! Brought a vehicle there last year; all they did was check rear end oil, Lie lie lie,…read moreovercharged, refused to fix, and lied more. They'll lie in response, im sure. Service advisor David Bogar is a horrible person.

NATIONAL CHAIN SHOPS :…read more The Show Low Az Big -O- Tire shop seems to be an exception to the norm of desensitized personnel . Realizing that these shops have to deal with anybody who is just driving through town, this shop treats all customers with personal respect. From the skill and ethics of the mechanics to the management team, these men truly operate above board .

Ok, so we got a flat tire on vacation about 30 mins out of Show Low. We had AAA come and tow us…read more Big O Tire was open until 5pm last night (Friday). We got there at 4:54pm. We completely expected them to keep our car overnight but they got to work as soon as we got there. I can't believe how surprised we were and how relieved we were, I'm sure they thought they were just doing their job but it meant much more to us than that. After having dinner and discussing what happened, we decided to stay in Show Low for the evening so we could bring them pizza first thing in the morning. I strongly recommend this location and whenever we come back through (happens about 4-5 times a year) I'm going to bring them pizza again. Thank you so much for what you did for my wife, me and my doggies.

Was in town for Fourth of July weekend and discovered a nail in my tire. I called Roberts Tire, and…read morethey got me in right away -- on a Saturday morning during a holiday weekend! The staff was very friendly, the waiting room was clean, and the service was super fast. They found the nail and had the tire repaired -- we were in and out in just 20 minutes. Other nearby shops were either closed or had long waits (up to 1.5 hours). Roberts Tire took care of us the second we pulled in. Highly recommend -- they really saved the day!

Great service and pricing on tires is better than others out there. Will be back when time to…read morereplace all 4 tires on my Jeep.

Superior mechanical skills & a rate that does't break the bank. Replace my drive line is under 30…read moremins. Great Guy, & a excellent around mechanic. See Don once & you will be done shopping for mechainics in the White Mtns!

From the owner: Our expertise lies in Differential service, Re-Gearing & DIff Lockers…read more 4X4 vehicle inspection and modification. Visit our website to check more services and products.

Super Good Service and Helpful Staff!…read more Hydraulic Hoses and Big Truck parts are even available here! I have been shopping at Showlow auto parts for a couple years now. They are my trusted source for all hydraulic hoses for tractors and farm equipment. I trust that they give me good prices on good products and always look forward to the friendly faces and polite service that I get when I am visiting the store. This is a locally owned store and the owner is often there and he is very friendly gentleman who seems to appreciate his customers sincerely. If you have heavy equipment, big trucks, tractors or farm equipment, and all of the other stuff that normal parts stores won't even bother try to look for them this is the place for you! So in summary, if you like to buy from local businesses like I do and appreciate super friendly service then this is the spot for you to visit for all of your automotive parts and other things needs.

since NAPA closed this is the Only Reliable & Knowledgeable parts store in Show Low.read more

Derrick was amazing! Best salesman ever! I hate car shopping because some salesmen are so pushy!…read more Thank you!! Tonya Gleave

Lets see if we can not let this happen again. So i made an…read more appointment a couple weeks ago(Jan ) to install a key ignition switch on the 4th of Feb. The day I made the appointment I got switched over to the parts department and ordered the part. I confirmed with parts department that it would arrive intime for the install on the 4th. On the date of the appointment, which was confirmed by your text, i had to cancell due to my wife's illness. I call back to reschedule the appointment ASAP. Had to leave a request for call back. I received a voice msg later that day. I find part was never ordered due to me have to prove the Duramax is mine and the part was not and will not be ordered until I personally bring drivers license and proof of ownership of the vehicle. Really? Do you think it might me a good idea to let me know this from the very beginning. Like when the parts clerk talked to me. Or maybe when he found out that he couldn't order it with proper owner proof. It is a good thing that I didn't drive up 20 miles on the 4th just find out you never ordered the part. I would been highly angered. So now I'm going to drive to Horne today to make sure the part is ordered. Not cool at all.

I had the best experience with these guys last week with my broken window on my camper shell. These…read moremen went to work figuring it out and within 1/2 hour had it fixed. However, it broke again so back I went. The two guys who had previously helped went back to work to unlock it. They had to crawl as far as they could through the tiny crawl through space to use a tool to push the handle up to unlock it and then, once again, figured out how to fix it for good. I was so impressed with their down home knowledge and speed along with the most polite and great customer service that we don't see that often any longer. I highly recommend this business!!

The absolute worst service experience from a business that has a 4.8 rating. I can't imagine how…read morethey achieved this given the experience we had. Our motorhome washer/dryer was leaking but only after I would use it. But I'd discovered that it didn't happen if I turned off the source of the water after each use. But we wanted to know the source of the leak and what the remedy was. Admittedly they did locate the source and told us the remedy. And in doing this the main tech made some adjustments on the hot and cold shut off valves. He very explicitly said "don't touch or mess with these now." We didn't. Went to bed and the next morning awoke to a washing machine tub overflowing and massive leaking in the coach basement. Also, they had originally told us that they'd call when tech was on his way. They didn't and he showed up at 7 We had already decided that we weren't going to do the fix on the old washer/dryer but when we called the office they said they'd send someone over--at no charge. We declined. We knew how to prevent another incident and we didn't want the tech to tell us the same thing as he'd told us the night before and then potentially screw up again. pm. And then the tech showed up at our motorhome at 9:00 am even though we had explicitly said that we didn't want a return visit. Again, no phone call to alert us. Today my husband went to the David's RV office hoping to negotiate the $260 charge to analyze the problem but then leave us to face the problem (flooded washer and rv basement) the next morning. We were hoping to get the bill reduced to $130-160 or get some consideration of a compromise but the person at the desk wouldn't even engage my husband in any discussion o of the bill and dismissed him and our legitimate complaint. He also told my husband (who mentioned the lack of promised phone calls to us) that he was too busy to call us to prepare us for the arrival of the techs. $260 down the drain and another mess to clean up--courteous of David's RV!