a new year is coming for the generac we have and chandler electric does a great job in maintaining…read moreit......we always want to see the green light, not red the 90 fish in my 500 gallon aquarium always thank Chandler each year to keep them healthy and have a good time in the tank. Additionally, we like having the freezer and refrig working when the generac is needed....Brett is the guy to pick for service richard v

I've used this company several times over the years for routine maintenance on my Generac generator…read moreand had no issues until this most recent experience. My generator, which was installed around 2012, developed a problem where it would not start properly or continue running. I understood that diagnosing and repairing an older unit could take multiple visits and that there was no guarantee the first repair would solve the issue. My problem was never with the technician who came out--he was professional. My issue was entirely with the office, specifically Heidi, and the lack of communication, billing transparency, and professionalism. From the beginning, communication was extremely poor. It was difficult to get clear answers about what work was being performed, what was still wrong with the generator, and what charges were being incurred. I approved two service calls and two repairs over the phone based on the amounts I was quoted. When I received the final invoice, it was approximately $500 higher than the total Heidi had quoted me. When I called to discuss the discrepancy, instead of acknowledging the issue professionally, she became argumentative and admitted she "hasn't been that organized lately" and hadn't been billing correctly. I explained that it wasn't my responsibility to pay for work that had never been authorized. Her response was, "Well, what do you want me to do now? Come out and take the parts out?" She also laughed several times on the phone while saying "You know you have an old generator right!" That response was completely unprofessional and unacceptable. Everyone makes mistakes, but how those mistakes are handled says a lot about a company. A simple acknowledgment and willingness to resolve the issue would have gone a long way. The generator is still not working correctly I might add. Communication and accurate billing are critical when authorizing repairs, especially when the costs can add up quickly. Unfortunately, because of this experience, I cannot recommend this company as long as Heidi is handling billing and service coordination. It's unfortunate because the technicians were fine, but poor office management completely overshadows this company.

I cannot imagine there are many homeowners who are experts when it comes to HVAC systems. I know…read morefor a fact that I am not, it was with great trepidation that I started our search for a new system since our 40 year old system was on it's last legs, and another Sacramento summer was at hand. So I reached out to three local companies, all of whom came highly recommended, for proposals to replace the entire system, duct work included. I then put all three into ChatGPT and here is the one comment about Phoenix Energy Solutions' proposal that was the most salient. "Those are signs that the contractor is paying attention to installation quality rather than simply replacing equipment." The price was also very competitive and when the entire scope of the proposals where compared, it was the best from a cost perspective. Of course a proposal on paper, is just that, words on paper. Now it's time to see if the work stands up to the words. Yes, yes they did. Five stars here. Communication was clear, scheduling the job was prompt. The job took two days and our new Amana 3-ton 17+ SEER Variable Heat Pump system was installed and working beautifully. Now, keep in mind this is a very intrusive process, but Micah and his crew were conscientious and careful in our home. I can say without hesitation, Micah and Phoenix Energy Solutions checks all the boxes. Knowledgable - Check Thorough - Check Competitive - Check Communication - Check Honest - Check Quality - Check

I first used Phoenix Energy Solutions back in 2013 when they came and turned a 'must replace your…read morewhole unit (that was then about 9yo)' into a well-explained $600 job. Quote from my original review: ******** "At some point, we will need a bigger unit to accomodate our actual square footage, but for now, the house is cool, comfortable (it runs warmer on the kid's side, but well below the danger point of when we didn't have AC-I used fans and kept the kids in the master suite with me). And when we DO replace our unit-I don't need Yelp-I'll just call Phoenix Energy Systems and you should too! PS-this is the service that made me join Yelp, so I can give Rich and PES 5 stars (and not 10 as others have noted)." *********** Since then, I've been on PES REST plan (their annual maintenance contract for 1 AC and 1 heater/furnace tuneup per year). I don't review routine service calls, but go ahead and imagine about 3 dozen 5 star reviews for keeping my systems running and functional as they met and then exceeded normal life for these units. Well, all good things must come to an end. The AC sealant gave out, flooding my attic and into my master bathroom. After much consideration, I came to realize that it was time to replace the AC, and possibly the equally old and increasingly troublesome heater. So Micah came over and presented several options and discussed which ones were SMUD rebate eligible. I went with the bundled (and SMUD rebate eligible) AC + Heat Pump combo. Micah and his son (already an industry veteran and very capable) arrived bright and early (e.g. right on time) and 10 hours later - old units removed, new units installed. The big surprise was *nothing* - e.g. none of the clunks grinds, whooshes, strained sounds of the old system. Just nice cool air evenly distributed throughout my 3/2 bungalow. The old system kept the master suite at temperature, but ran hot summers and cold winters in the kid's rooms at the other end of the house. Remember folks, true power doesn't roar - it whispers. And of course, thank you Phoenix Energy Solutions for fair pricing and top notch professional HVAC services.

Three years ago I trusted Mike and his team with a major whole-home reliability project -- and I'm…read moreglad I did every single day since. The scope was significant: full Generac generator installation, a 1,000-gallon propane tank, transfer switch, and a 1-inch propane line run to the house. I didn't fully know what the right setup looked like going in -- I just knew I needed someone I could trust. Mike knew exactly what to do and built it right the first time. That 1-inch line is a perfect example of his thinking. At the time I didn't realize why it mattered, but now I know my system can handle a tankless water heater, future appliances, or whatever upgrades come next -- no bottlenecks, no limitations. That's the kind of foresight you don't find everywhere. Everything was done professionally, warranty was fully respected, and Mike has kept up with regular service in Amador County ever since. The system has been rock solid. If you're in Amador County and need propane or generator work done right -- not just installed, but truly set up to last -- call Mike. Best investment I've made in my property's reliability.

Called Hall's Electric today at 2PM and Karen answered. She was very helpful and it seemed like she…read morereally cared about my problem and wanted to get it fixed. And hour later their electrician Cody showed up and was very professional and knowledgeable. He knew what he was talking about and what he was doing. He had my electrical problem fixed within minutes. Thank you Hall's for you great guest service and quick response time!

Ladies and Gentlemen, if you are looking for a skilled, hard working and trustworthy young HVAC…read moretechnition that has just recently started his own HVAC business, I highly recommend Leandro Brandao and his company, Thermotec HVAC Services. Leandro is eager to show you what customer service is all about, and I guarantee you, he will impress you, because he sure impressed me. I filled out a service request yesterday to have my ducts cleaned after finding out I had severe water accumulation in the crawl space of my 34 year old home. There was significant mold and mildew involved and I was told my return duct had water inside it, so I haven't had my downstairs furnace or A/C on since the first week of March. I got the water problem solved, so I explained to Leandro, I wanted all my ducts cleaned and sanitized, but if he was too busy to do that right away, if he could just do my return duct ASAP, that would alow me to run the A/C and the rest of the ducts could wait. He responded immediately and said he could do the 1 duct today, but not all of them, I also signed up for his annual service program after his rapid response so he also did the full clean and inspection of my upstairs A/C unit which has been doing double duty for the last two months. But here is where he went above and beyond, I was told by a plumber I had hired to inspect my gas pipes under the house, about the small lake under my house, he found and saw the duct was semi submerged, he went above and beyond too, he lifted up the duct and said it was heavy with water. I did not know how bad the return duct was affected by the water, and Leandro knew this, he went under my house found the duct and opened it up so he could see inside in both directions where a sheet metal connecter was. He said it did not look like much, if any water was inside the duct, it had pink insulation wraped around the outside of the duct that was soaked with water and was heavy because of that, but no mold or mildew was inside the duct, what a relief! He took pictures of everything, and then re-connected the duct properly, and proceeded to clean and sanitize it. He did all this without adding any extra charges to his original quote for today's work. That peace of mind was worth a lot to me, and I told him so. Crawling around under any house is difficult, my house is particularly difficult, the crawl space is extremely tight, tearing apart a duct, and putting it back together under there is hard for me to even imagine. This is the kind of service you can expect to receive from Leandro if you fill out a service request with Thermotec HVAC Services, and if you do, you can thank me later.

Leo performed an estimate to replace my gas furnace with a heat pump for a reasonable price which…read moreI was able to accept and move forward with. was scheduled for three days and the work performed was excellent Leo did a great job at maintaining quality control and making sure that I was able to use the system properly definitely would recommend for my family and friends

Excellent, hands-on service by Larry and Nicole! Great people, great company. They've never let us…read moredown and are always ready and available to help regarding our central vac system.

We wanted an MD central vacuum, and Sierra is listed on MD's site as the only local dealer. Nicole…read morewas extremely pleasant and helpful to deal with. We learned that Sequoia sells MD vacs, but also sells their own-branded version of the very same vacuums. However, theirs are blue, so we chose an MD-branded vacuum (giving up the lifetime warranty that comes with the Sequoia-branded version). Nicole placed the order for the vacuum, and then called us once it was finally shipped (MD closed over the holidays), and set a delivery date/time. Larry & Julien showed up in the middle of the time window, and quickly and professionally installed the unit for a very reasonable fee. (Our house was pre-plumbed for a central vac, but never had one installed.) After installation, Larry tested all our outlets to make sure they worked (we're still waiting on parts from another vendor, so couldn't test the system ourselves). The entire experience was pretty much perfect. No sales pressure of any kind, professional, and friendly. Highly recommended.

We were introduced to Jory when he came to fix our dishwasher in the first year after we bought our…read morehouse. The Home Warrantee persons arranged the service for us, but we were impressed. Punctual and knowledgeable, did a great job, very happy. Fast forward a couple years, and our dishwasher was not draining. We did some troubleshooting, to no avail. We called Jory, remembering how pleased we were previously. He called us back and walked us through some additional troubleshooting tips over the phone, and the issue was fixed! His patience and help saved us the time and cost of a repair visit. He is now our go-to man for any appliance repairs!

I was linked up to Jory through my Home Warranty provider to fix an issue with my electric cooktop…read more His response time was good and got the parts ordered promptly once he identified the problem. Jory is a one-man operation (for now) but seems like he does a great job of getting people taken care of promptly, regardless. He's a really nice guy, he's honest and gives you plenty of information about what he's doing and what the problem is. I would definitely call him again for help.

Pump went down in the evening, tried looking at the pressure switch but it was too dark too see and…read moreit was also wet because of the rain so I decided to best leave it to a professional. I called O'Sullivan Pump after hours, left a voicemail and Ryan called me a few minutes later. He said he would be there the next day at 8:30 am. The following morning he arrived a few minutes before 8:30 am took a look at the pump and within no time the pump was up and running! Pesky bug got into the pressure switch! Also found out that Ryan does twice a year water well maintenance. Will definitely be using O'Sullivan pump going forward!

I can't say enough good things about O'Sullivan Pump! They are incredibly personable, friendly, and…read moreeasy to work with. Any time I've had a question or issue, they've answered right away and usually come out the same day to inspect and take care of it. Their team is knowledgeable and efficient -- issues get corrected quickly and done right the first time. I always really appreciate their follow-up after service to make sure everything is still working properly and that there are no additional concerns. It's rare to find a company that truly cares about their customers like this one does. Highly recommend to anyone needing well or pump service!

Have had Perry and his son Trevor come in for work a couple of instances. Very knowledgeable and…read moregood at doing their work. Would definitely recommend them to anyone looking for a good electrician

Perry is our favorite, go-to electrician for anything that comes up at our home! He is…read moreprofessional, affordable, and on time. We've been so impressed with Perry's work, which has involved doing an electrical inspection while we were buying our house, fixing and replacing electrical outlets, installing an outdoor security camera and floodlights along with installing an outdoor lamp post! Perry is also friendly and easy going, which is always much appreciated.