I enjoy Nelson's for the fact that they have what you need and it's right on the main drag as you…read moredrive through town - right on the price - well stocked and very well maintained and the tombs are friendly and easy to deal with! Thanks for being the friendly neighborhood hardware store!

Called them from Florida today-- answered my call , no wait, no phone trees, Very friendly and…read morehelpful... Highly recommend.. Great family business

Nice small town store with lots of character and a surprising selection. The decor is amazing and…read morefun like a mini-theme park. I will take my grandkids when they come to visit. I spent the better part of an hour just looking around.

Staying in nearby Bella Vista and this place caught my eye via someone else's post - I made my…read moregrudging husband drive 25 min to visit and it was 100% WORTH IT. This place is so cool. Yes, it's a hardware store, so if you need some nuts and bolts and whatnot, they have that. But they ALSO have a really cool candy store AND a really neat Harry Potter area, AND a Wild West area, and a really great selection of cute gifts etc. We left with zero hardware, but several Christmas gifts, a big box of Red Hots and some delicious peanut brittle. Overall, for sure a must see if you're remotely in the area!

I needed to get some window screens replaced and was recommended I come here. I was helped right…read moreaway and they were very friendly. They told me they weren't sure when their screen guy would be in, but it might take a week. Well, I got a call the next day that they were done - talk about fast! Great work and quality too. I did not take a look around the store besides the cashier area, but it looks like it is a great hardware store. We also bought some seeds that were up front.

Store is in a convenient location and fully stocked. Very kind knowledgeable and proactively…read morehelpful staff.

Good people. Old school service. Wide selection. Highly recommend…read more I've been buying there for 40 years!

A wonderful old-timey hardware store. However, the service is pretty slow to say the least, but…read moreeverything else is great. The prices are a little bit high. But you get personalized service when you get a member of the staff.

I don't normally go to Home Depot but I went yesterday with my daughter…read more She called me and said to be ready that she was buying me a blower. So of course I got ready and was very pleased with this store. The staff was very helpful on helping us find what we was looking for. The store is laid out very nicely and very clean inside. We found what we needed and checked out without any waiting. I would consider shopping here again

It's really distressing when you trust a salesman, and he tells you that a closed box is something…read morethat it is not and then you go back to the store and you return it.But they keep your sales tax and they tell you, it's a stocking fee.I'm not certain I will be shopping at any of their stores. Customer service is really taken a dive.

Great store. Just enough to find what you need by not be overwhelmed by the big box shock. Because…read moresmaller stores like this have less, they curate only the best products, and very often even unique products not found elsewhere. Prices are still pretty close to the big guys. And if You've got a chainsaw or gas blower, etc, they are the best in the region with a dedicated shop for this.

Extremely disappointing Stihl service - Took an older and highly valued saw to them for a cleaning…read moreand tune. After a month, they still had "not gotten to it" Went to pick it up since they couldn't get time (and I found somebody else to clean it up) - and was given a BOX OF PARTS. They said they hadn't worked on it - - yet - I gave them a complete saw, I got a box of parts back! (and they then added that "They could sell me a new one") I'm speechless at this. That saw has seen our family through tough times, and saved us from downed and leaning trees around the house - and now it's a box of parts. Zero Stars.

I come here weekly to pick up supplies for projects I have at work. They have a great selection of…read moreeverything I've needed so far. They do tend to have great value sales where I occasionally find a tool to add to my collection. Even though I continue to have exceptional customer service from Steven in hardware and Paula at self checkout. They are ridiculously under staffed. I dread coming in on the days they're off, and knowing that I won't have someone stay with me untill I find exactly what I need. And not to take anything away from other hard working employees. But there are those super stars who go above and beyond to make sure their customer is happy finding exactly what they need.

This Lowe's location is in a good area for shopping and dining. They had items that we were looking…read morefor, so that was nice. Prices were fair. The only thing lacking was cashier help when something didn't ring up right. The cashier was helping another family, but he never came over. So the hubs was able to manually put in the sku number for the item in order to pay.

We bought a kitchen range/stove online from Home Depot on May 22nd. The men came today to install…read moreit on May 30th BUT they didn't recognize the kind of gas cut-off that we have so they told us we had to have a plumber come to put a cut-off on the line before they can proceed. The plumber just left to the tune of ~$100 and showed us the cut-off that was there all along. We had him go ahead and disconnect our old range so that the space would be ready for the new one. Just called and they can't come back until June 11th!! GAH!!! We have a gas range that is now totally unfunctional and a brand new one sitting in our den waiting to be hooked up. This is super frustrating that the installers who told us they work tomorrow can't come back and finish the job that they botched for us. We have to wait 12 days before we can cook again. It will take a very great price before we will want to buy appliances from Home Depot again.

James is the kind of hire any place needs. It was clear my night had been rough. He took the time…read moreto make my night and was extremely helpful. He made my trip worthwhile despite the night I had. Thank you to James.

I absolutely love the customer service at this location. Everyone is equally helpful, friendly, and…read morecourteous. Which reflects on how professional the management team is here. Besides the obvious of having a great selection of tools. They also have a great tool brand from Icon that is a professional grade, and comes with a great warranty. Which gives them that Best-Bang-for-the-Buck Value. I highly recommend this location. Five stars all around for customer service, selection, and value.

After buying a new air conditioner was needing a few things to install it. So we pulled in here and…read morefound what we needed. The store is packed with all kinds of stuff. If you can't find what your looking for from here then you may be outa luck. Great service we got from here