Absolutely LOVED everything about Kathy and Grove Gardens Florist. Hired her for my daughter's…read moreBridal Shower. Flowers were GORGEOUS, FRESH and more than I expected! Kathy was amazing and I won't go anywhere else!!

They delivered the order on time but it did not meet my expectations and customer service was not…read moresatisfactory. I just received a picture of the floral arrangements and I have to say that I am extremely disappointed. There was an unexpected issue and I am thankful that an arrangement was able to be delivered on time. Unfortunately, the flowers did not live up to my expectations. I spent a great deal of time and money selecting a unique and tasteful floral arrangement. This morning I received an email message from the owner about the inability to locate yellow orchids per my order. I too work in sales and I sympathize with this position. I understand that certain things are out of our control and promises fall short. I was a bit annoyed by the lack of communication, a simple telephone should have been made as this order was planned for delivery today. Additionally the email did not even provide a telephone number for me to call. I followed up with a representative at Grove Garden Florist at precisely 10:06 am and was assured that this problem could be worked around. The women that I spoke with said that an arrangement with roses could be made and I explicetely and repeatedly said that I did not want any roses since this was being delivered to a male in his 30's. I also explained that it was his first day in his new dental practice I didn't want anything feminine and I wanted something tasteful for the office. The woman reassured me that a white orchid or some kind of plant could be delivered today. I agreed and she asked if I would like her to follow up with me once she figured out what she was going to send. By 12:38pm I had not received a response and I reached out again. The woman answered and said that she made an absolutely beautiful arrangement with ROSES and it was delivered! As you can imagine this was not satisfying to hear for the reason that my request for 1) some sort of botanical other than roses, and 2) notification of the type of arrangement being sent. The cherry on top was the picture though. Truly you can imagine who my expectations did not meet the reality. The arrangement looks like it can from Stop and Shop and I was extremely underwhelmed. I really hate to be a difficult and angry customer but I do not feel as though this level of customer service was sufficient. I am not looking to make a mountain out of a molehill but I hope that they can improve on this for future orders. Perhaps they could consider providing more realistic images on the website.

I've been to this location several times and Sophia has always been incredibly helpful and…read morepleasant. She is very knowledgeable regarding the products in the store.

service was horrible..will never go back..Went to get my dog washed..You pay first, which she said…read morewas 15.00 ad says 9.75. I asked the gal, and she said,oh that was only when we opened....well I said, their ads should have said that, is they are more then the pet store, where staff is so helpful, but not at Smithland..I walked back to the dog wash..not a soul around, so I put the dog in the bath, and could not turn the water on..I opened door and yelledout, is there anyone that canhelp? I wanted to go up and get my money back, as there was no help on the floor...finally a customer asked If I. was ok..I said I can't get the faucet on..he tried with me to get it on, but then went up front to the gal, and she said it's self serve! nice first time in there and last! as a senior in my 80s it was the most unprofessional and poorly run store...I will stick with pet. sense..as there is always someone around if you need them..

Today I stopped by Scott's Farm Store in Old Saybrook. You can't miss, if you just get off the…read morehighway on the way to Old Saybrook. Wow! This place is incredible, they have every pumpkin under the sun here! They have tiny pumpkins, white pumpkins, misshaped pumpkins, massive pumpkins, so many unique pumpkins that are great for any type of arrangement you may want to make! They also have mums, local honey, and some other fruits and vegetables. I think some of the things are a bit overpriced. Scott's Farm Store is worthy of stopping by and checking out their large assortment of very unique pumpkins.

Best farm stand!!! Lovely family…read moreLet us know where you are going We miss you! God bless

Their planting service is great! Today we had a rose bush planted. The job involved first…read moreremoving a large existing bush and all in a tiny area filled with perennials that I didn't want to have stepped on. They were so careful and didn't smash a thing. Then they planted some Russian Cypress but gave us good advice on the spacing that resulted in our buying fewer plants - they didn't try to oversell. Garrett and Bradley worked quickly but neatly and were pleasant, polite and knowledgeable, and all for a reasonable price. A+!

Pretty large selection of plants & an even larger store with lots of gifts. There are a lot of…read morestaff around, but no one seems to ask if you need assistance or even say Hello. They just kind of stare. Gentleman at checkout was friendly. Prices are high. I spent about $65 til fill 2 window boxes & another $63 today for 2 deck plants. (Petunia & Geranium (nothing fancy)

Great selection and variety. Prices are about the same as other area garden centers. The staff is…read morevery helpful

My wife and I just recently celebrated our 15 year anniversary. I reached out to Marlee at Mar…read moreFloral on a Friday afternoon and asked if it was possible to have a bouquet ready by Saturday morning. She said "Of course" Of all the flowers I have gotten my wife over the years, she has never cried over a bouquet like she did with this one! Marlee, you did an amazing job and I can't thank you enough. I'll be coming back over and over

You learn a lot about people by the way they interact with you when they aren't benefitting from…read moreyou in any way. I worked for a florist in Providence, RI while attending the Rhode Island School of Design. I enjoyed floral design very much and I had a natural flair for it, probably because I'm an artist and have an "eye" I visited Mar Floral to see if the shop might need help. The owner was beyond condescending and in a barely concealed disdain let me know she had "kids" coming home from college that would be her underlings and no, she did not need my help. Flat out rude. Zero warmth, zero interpersonal skills. Maybe she fakes it with her paying clients but no thanks, I would definitely take my business elsewhere.

Sunday's Pie Truck. The best blueberry pie in southern New England - or CT if you don't consider CT…read moreas part of New England. We are always n the look out for a stand out bakery or donut shop, places that bake from scratch with real ingredients- this place absolutely meets that mark! Blueberry pie, you can see the actual berries- not gross canned filing. We also bought raspberry filled shortbread cookies- you could taste the butter- so good. This will be a stop every time we are in the area!

OMG! Do Not Miss THIS spot. I repeat - DO NOT miss out on this freaking amazing, home-made, fresh…read moreon the daily, THE BOMB - all sorts of pies! If you drive too fast, you'll miss it! Literally once you pass McDonalds... it's right there. They do run out, so make sure you either go early, reserve or call and request a pre order pie! For any pie lover, this will hit the spot! We got the apple pie, delicious crispy crust, and the apples were just right - sweet & tart (not over powering!). Their chocolate chip cookies and peanut butter chocolate cookies are another yummy buy! We enjoyed our pie so much that we literally pre-ordered 4 additional pies to pick up on the same day. 3 to take home and 1 blue berry to enjoy! Enjoy!