Pretty large selection of plants & an even larger store with lots of gifts. There are a lot of…read morestaff around, but no one seems to ask if you need assistance or even say Hello. They just kind of stare. Gentleman at checkout was friendly. Prices are high. I spent about $65 til fill 2 window boxes & another $63 today for 2 deck plants. (Petunia & Geranium (nothing fancy)

Great selection and variety. Prices are about the same as other area garden centers. The staff is…read morevery helpful

Their planting service is great! Today we had a rose bush planted. The job involved first…read moreremoving a large existing bush and all in a tiny area filled with perennials that I didn't want to have stepped on. They were so careful and didn't smash a thing. Then they planted some Russian Cypress but gave us good advice on the spacing that resulted in our buying fewer plants - they didn't try to oversell. Garrett and Bradley worked quickly but neatly and were pleasant, polite and knowledgeable, and all for a reasonable price. A+!

Wonderful family, very knowledgeable about plants and shrubs! I've used them for years to make my…read morewindow boxes and gotten advice for trees & bushes in my yard.

Customer service is severely lacking…read more When I finally found a staff member, I asked about finding a vegetable plant I wanted. She had no idea and called for back up. The other staff member came over so that the three of us where all about 5 feet apart. The original staff member explained that I was looking for a plant and the new staff member did not acknowledge me and told the other staff member that the plants were sold out and "she should've planted those plants in the ground already; they won't even take now" in a scolding tone (yes, she was aware it was me looking to buy). She was offensive, she wouldn't look at me or speak to me - the paying customer, and I stood there mouth agape. She didn't care or notice because she never looked at me, of course, and just walked off. After a moment of processing the intense dismissive snobbery, I walked away from the rest of my cart and left. (Please note: I work two jobs and managed to buy the plant elsewhere and had a wonderful harvest despite the timing not being ideal. - Also, I heard later that the rude staff member was related to the owners, but cannot verify). Another time before the one above, I had gone to grab some plants and asked the staff member at checkout about a specific type of bush. She had no idea and wanted to radio in to someone else working that section. It was taking him a bit to respond, so while waiting, I said, "no worries, I'll come back another time, I don't have the time now." She ignored me and kept radio-ing, I said, "really, now is not good. No need to call him." And she continued to ignore me and call on the radio - while not ringing me up. In the end I said, "you know what, I don't need any of these items" and she finally faced me saying "Oh, are you sure? Ok. Have a great day." Just - what?!?! Most staff do not know about the plants or care, they just work there, so a heads up if you're looking for that highly knowledgable service. Driving in/out and parking is a nightmare unless it is empty. Scratching your car to fit two cars on the road is almost inevitable. The energy here is all weird. They are always frantic on the radios as if they are all always annoyed at each other or annoyed to have to do their job, the majority of staff members I have met don't respect their customers (they seem to avoid them), and it is a very cramped shopping experience. While yes, this place is overpriced, I'm happy to pay a little extra for a local business and not a big box store. That said, this isn't a little extra and they don't treat their customers well at all. We all arrive at garden centers smiling and excited for the warmer weather, it is odd to have such poor treatment when the buy in is there from the start. That points to leadership, but who knows. No longer a place I frequent or recommend, but still might go in a pinch with very low expectations.

This was a delightful experience. I am new to keeping plants. I told the care person about my…read moreneeds, I have a cat, I am not well versed in plant care. They helped by repotting into a very nice pot I bought and told me how to care for it. It's only been a week. The plant is doing well.

Wonderful place for all your gardening and indoor and outdoor plant needs. They also have tons of…read moreChristmas decor from wreaths and Christmas trees and evergreen swag. They have amazing customer service! I sent an email with a photo of a plant on a Sunday night and had a reply email and texts with photos of my options for that plant. It was for a gift and they let me pay over the phone and held the plant for me and also wrapped the pot and put a bow on it. I can't say enough good things about them. They also offer curbside pickup if you'd like. Great local business to support.

I love tower farms, such a wide selection and great prices. Staff is knowledgeable and helpful. And…read moreI know gardeners will know what I mean- sometimes the plants from certain places will look good but then not do well when you bring them home. That's never the case with tower farms.

I happened upon Tower farms accidentaly ...Exceptional selection of some very hard to find…read moreperennials . Of course I bought much more than I planned on because of this ,as all plant addicts do LOL!. I will continue to do business with these people . it takes a lot to impress me in the world of flowers and I was impressed.I am currently still a new york master gardener but as soon as I move into my ct house I will again join the ct master gardeners.I am a retired private gardener who still loves playing in the dirt! Nancy R

I've been to this location several times and Sophia has always been incredibly helpful and…read morepleasant. She is very knowledgeable regarding the products in the store.

service was horrible..will never go back..Went to get my dog washed..You pay first, which she said…read morewas 15.00 ad says 9.75. I asked the gal, and she said,oh that was only when we opened....well I said, their ads should have said that, is they are more then the pet store, where staff is so helpful, but not at Smithland..I walked back to the dog wash..not a soul around, so I put the dog in the bath, and could not turn the water on..I opened door and yelledout, is there anyone that canhelp? I wanted to go up and get my money back, as there was no help on the floor...finally a customer asked If I. was ok..I said I can't get the faucet on..he tried with me to get it on, but then went up front to the gal, and she said it's self serve! nice first time in there and last! as a senior in my 80s it was the most unprofessional and poorly run store...I will stick with pet. sense..as there is always someone around if you need them..

I called them up asking them to deliver a bouquet to a friend who just had surgery. They were very…read morepleasant and asked me my price range. I asked them to make something bright and cheery for around $70 total with delivery, and they did an amazing job.

I called to get a quote on landscaping the front of a newly purchased house. Bob made appt w/me for…read moreearly May, which I drove 45 mins to keep, becuz I wasn't living in the house yet. He never showed up, no phone call, no email. I made another appt. Same result. Made 3rd appt---I try to use companies in the town. Finally got to meet. He promised to get back to me. That happened a month later, after he misplaced the plan. Met at house, he discussed and I okayed plan. Said it could be done by end of June. I still wasn't living in the house. Workers finally got here in Sept. In Nov, I called and left 3 messages, emailed twice and wrote a letter, asking for someone to come and tell me how to winterize plants. Havent heard from anyone yet. I would never recommend this company.

Vaiuso's is the place which makes living through winter worth it! It is a beautiful place. Clean,…read moreincredible variety, a riot of colors, and wonderful folks who work there. Just do yourself a favor and GO!!!!

Great variety. Good prices. Discount for paying cash. Great place for all of your planting needs…read more The succulent I purchased for $6 is huge and gorgeous and thriving.

Most family businesses don't make it to the second generation, but this one is thriving. It helps…read morethat a pair of gardening sisters (one with a degree in Landscape Architecture) run the place and take their products super seriously. They separate themselves from the pack with lovelies like lantana and heliotrope. Me, I barely know the difference between annuals and perennials, but after a tour of the greenhouses and gardens, I learned a bunch from Beth ( tips on how to get rid of our burgeoning mole population, keep deer at bay, and the best organic soils for tomatoes). I loved the lightweight planters made out of fiberglass (could have fooled me!) in styles ranging from classic urns to modern cylinders. They're happy to fill them AND deliver, which solves a whole bunch of my outdoor problems. Also lovely are the aged terra cotta pots, so newbies like me can leave them laying around and it looks like we've been at this gardening thing forever.

Great local farm. Best corn ever. and the musk melons, peas, lettuce are also wonderful. Friendly…read morefun people....highly recommended 1

amazing organic farm and flower greenhouses. fantastic vibe and phenomenal products and delightful…read moreproprietors. A hidden jem and worth a quick stop after a day at hamonnasset beach