I traveled past several other top name grocery stores to come to Shoppers because u enjoy their variety. I am also a big fan of their ethnic food supply. Unfortunately today I loaded my cart with the items I needed, like any other day. While yapping on the phone my sister asked if I'd checked the expiration on my items I laughed and said I only do that when I get dairy items. To my surprise half of my cart was expired!! I put the expired items down and only got what was good. Now I'll have to go to another store for what I could not get due to it being old!
I went to customer service where I was greeted by a manager. She assured me the expired items could only be vendor items. Which was not true. As I had several items that were not vendor items (usually located on end caps). She assured me their staff were currently on the floor checking dates. Which is hard to believe, I didn't see anyone working while walking through. I also found items which were several months past expiration, not days, not weeks!
Thinking back I now wonder how many items I've purchased from this store which were expired and I didn't realize until it was too late.
Shoppers has never stood out to me as a clean, grocery store, but efficient, yes
This seems to no longer be true. Their fruits and vegetables always seem old and picked over, their store esthetic is dull and dingy.
I wish this review was to give kudos, but it's not. You also have to download their app now to earn and redeem membership perks, which isn't immediate.
This goes for previous Shoppers members and new. read more