The pharmacy service seems haphazard. I was quickly handed the colonoscopy prep without being…read moreasked any questions and it was not as ordered by the doctor. I called three times to speak to a pharmacist to ask what to do and three times was put to voice mail and never called back. I'm moving my prescriptions out of this pharmacy, though I've been there for years.

Terrible do not use the pharmacy especially the older man…read morewith glasses as he has poor communication skills rude and not trust worthy especially if you are a woman avoid this branch and go somewhere else

I generally don't mind coming to this location for some basic things/necessities. You can…read moredefinitely what you need here if it's not a 'major' shopping list that you have. Sometimes it has things at good sale price which is great coz regular price can get insane. It's a matter of convenience if you are in the area. Although I have found recently that they don't always necessarily mark things correctly, especially when there's a price change or sales price. For example, I was recently there to pick up paper towel and noticed everything on the paper towel/toilet paper rack had the regular price marked. However, when I went to do a price check on the one I wanted, it actually showed up on the scanner at a sale price, which means the staff hadn't marked it on the shelf to sale price. So do keep this in mind going in to the store.

Overheard the managers talking about the employees behind their back. Calling your employees…read moreuseless and laughing at them is not proper management practice. I do wish some sort of professional review on the managers at this location. All 3 of them.

Very deceptive advertising practices at this location.The owner and manager do not care at all.This…read morestore takes advantage of the local mental health buildings in the area and not mobile seniors. Way more expensive than the other Shoppers Drug mart anywhere. London Drugs is way cheaper also. Bad selection of products also. Before you go here-do online price check and you will see how they are far more expensive and less selection than ANY STORE nearby.

The pharmacist has always been very helpful here. There are often no people available as t the til…read morefor Shoppers though.

The staff at London Drug Postal Service was rude and lacks customer service skills. We've been…read moreLondon Drug's customers for a long time now and that kind of attitude is not acceptable.

London Drugs offers great one stop shopping! This drug store at the Coquitlam Centre is a pretty…read moregood size and has a lot to offer including a good selection of candy and snacks. I picked up some pop and a tub of Poppycock to munch on while I was doing some power shopping. There's also full service electronics department with TVs, radios, computers, phones, software, accesories, music, movies, & more. The selection of CDs is decent, but the prices are slightly on the high side, most CDs I saw were priced around $14.99. I saw a Hedley CD priced at $14.99 here and the same CD was priced at $10 at HMV. Overall, London Drugs is very impressive and offers way more goods than the other pharmacies (CVS, Rite Aid, & Walgreen's) I'm used shopping at in the USA. I found the staff here very helpful, especially when I was checking out the large plasma TVs (I was actually trying to catch up on the NFL scores).

Had to wait over an hour for my prescription when it was not even busy. I called the phone number…read morelisted while waiting in my car. The phone rang & endlessly & no one answered. When I went in to pick up the meds, had to wait another 15 more minutes & they wanted to me to pay for something that is covered by the government incentive program. To add insult to injury, they only gave me 1/3 of my prescription so had to go back another time to pick up the rest for which I cannot pick up elsewhere so had to go back one LAST time when the rest becomes available. Very disappointing experience & will never use this store again.

A shopping stop for us while in 'Como Lake Village' recently…read more Did a walkabout of the store, but ended up at grocery 'specials', and caught two cartons of eggs, and a large jar of peanut butter. Their regular 'large' eggs, which were really large, and priced at $2.49 / dozen, a good value -- as was their 1 kg jar of their 'generic' brand of peanut butter. A first-time stop for us - mostly just to look and check out the store. A nice grocery-related catch while there!

Visited tech department in computer section area to fix my Ipad. Jonathan, the technician who…read morehelped me today, presented me amazing service. He was kind and passionate all the time, and never gave up. He successfully fixed my ipad and I will find him whenever I have any problem with apple products. Strongly recommend! Thank you Jonathan.

Right under the Walmart in Lougheed Mall, it is your typical LD, filled with a big cosmetic…read moredepartment, a really big kitchen cookware department in the back. A decent electronics department, and some fairly decent food isles. As I said before, LD is a great place to do one-stop shopping, and burning some good time at lunch if you got nothing else to do, and need to be entertained. The only thing about this location is that it is deep within the mall, and you have to park on the backside of the mall if you do not want to walk great distances to get here. This is probably also the place to come within this mall to get 'higher' end electronic products. Seems odd, but it is true, if you really think of the other alternatives in Lougheed. Constant sales are displayed right in the centre of this store, and they are always well stocked of sale items.

Oh my WORD is the service at the Canada Post outlet here the worst! Partly because of the poor…read moreinfrastructure, but also because of the bad management. Long story short -- I spent 40 minutes there to pick up a package, only to be turned away and asked to come back another day. I waited in line for over 20 minutes, watching the two staff members slowly tag-team on a single package at a time. One was essentially just looking over the other's shoulder. They could have sped things up significantly, if one of the clerks sorted packages, checked the line for pick-ups, or SOMETHING. The whole area was packed with stacks of parcels. On the counter, behind the counter, in the aisles of the Shoppers... Not sure if that's safe for people's belongings, or if it's even protocol. Expensive electronics and many other valuable items were just sitting out. While still waiting in line, at 6pm, many more carts full of parcels showed up. I jokingly mentioned to one of the Canada Post carriers that were bringing the packages in, that the Christmas season must be rough. She replied "oh it's almost like this any time of the year". Anyways, back to the two guys behind the counter. They were obviously both new, and admitted so to some of the customers ahead of me. When I finally got to the counter, they scanned my tag, which said that my parcel was ready for pickup 5 hours earlier, at 1pm that day. The clerk pointed at the huge pile of parcels, and told me that my item must be in there or among the new deliveries. The other clerk started looking through all the parcels, and asked me to help search through them. Again, not sure if that's standard practice? We spent another 20 minutes and scoured through all the parcels, me doing most of the ones in the aisle and on the counter, and him doing the ones behind the counter. Neither he or I could find it. Though I don't know how thorough the clerk was. The other teller said "it must be that it hasn't gotten here yet. Sometimes the deliveries are split in half and they only bring half the things on time. It's a weird thing that Canada Post does. You should come back tomorrow." So yeah... I need to go back again, and probably spend another half hour to hopefully retrieve my package.

Very poor service at this location, had an appointment for a shot and waited 30 minutes before…read moreleaving. The line up was so long you could not even check to see how much longer it was going to take. They charged my provider for the shot regardless of not actually getting the vaccine shot.

Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.

Again fire blackbird security! They don't follow the five steps they profile the wrong people…read moreaccuse you of theft then miss people stealing. Yeah I'm done with you guys I'll take my money to the store on Granville because the guards there don't pull this garbage with me and oh yeah that's another store that blackbird security lost a contract with! Again you deserve zero stars but yelp forces me to give it so you got it but you didn't earn it nor do you deserve it. I absolutely would not recommend this store! And by the way you are not the only store that sells Fulton umbrellas!