1. Shoppers Drug Mart

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Coquitlam, BC

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Shoppers Drug Mart

2.3 (7 reviews)
ModerateDrugstores

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Shoppers Drug Mart

Shoppers Drug Mart

1.9(22 reviews)
12.4 km•Fleetwood

Pharmacy: 2/5 Post office: 4/5…read moreCashiers: 4/5 Wheelchair accessible: 4/5 I think the pharmacy staff at this location are either new or aren't familiar with certain medicines and injuries/illnesses. I went in looking for a common itch/burn cream for my (healed) skin graft donor site because I CANNOT sleep well due to the itchiness. The pharmacist said he seriously could not help me because he didn't know anything about skin grafts. I showed him the almost healed site and explained I normally put vaseline or lotion on it and it's basically just like road rash, that the doctors have okayed it for anything ("treat it like normal skin")- and that my dad used burn cream on his skin grafts to stop the itching. He just insisted he couldn't help. My boyfriend wasn't too pleased with him but I tried to understand that perhaps the pharmacist just felt uncomfortable. Other times I've gone to put prescriptions in I'm given an ETA for pickup and it isnt quite ready. Not always, but certainly a few times. Otherwise, I love the little post office there. Straight forward, easily accessible. The rest of the store is all right, gets you what you need especially if you're stopping in after grocery store hours.

The pharmacy service seems haphazard. I was quickly handed the colonoscopy prep without being…read moreasked any questions and it was not as ordered by the doctor. I called three times to speak to a pharmacist to ask what to do and three times was put to voice mail and never called back. I'm moving my prescriptions out of this pharmacy, though I've been there for years.

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Shoppers Drug Mart
Shoppers Drug Mart

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Shoppers Drug Mart

Shoppers Drug Mart

1.7(6 reviews)
5.2 km

Staff very friendly and helpful. The pharmacists always provide me with excellent customer service…read more They go out of there way to be helpful

Oh my WORD is the service at the Canada Post outlet here the worst! Partly because of the poor…read moreinfrastructure, but also because of the bad management. Long story short -- I spent 40 minutes there to pick up a package, only to be turned away and asked to come back another day. I waited in line for over 20 minutes, watching the two staff members slowly tag-team on a single package at a time. One was essentially just looking over the other's shoulder. They could have sped things up significantly, if one of the clerks sorted packages, checked the line for pick-ups, or SOMETHING. The whole area was packed with stacks of parcels. On the counter, behind the counter, in the aisles of the Shoppers... Not sure if that's safe for people's belongings, or if it's even protocol. Expensive electronics and many other valuable items were just sitting out. While still waiting in line, at 6pm, many more carts full of parcels showed up. I jokingly mentioned to one of the Canada Post carriers that were bringing the packages in, that the Christmas season must be rough. She replied "oh it's almost like this any time of the year". Anyways, back to the two guys behind the counter. They were obviously both new, and admitted so to some of the customers ahead of me. When I finally got to the counter, they scanned my tag, which said that my parcel was ready for pickup 5 hours earlier, at 1pm that day. The clerk pointed at the huge pile of parcels, and told me that my item must be in there or among the new deliveries. The other clerk started looking through all the parcels, and asked me to help search through them. Again, not sure if that's standard practice? We spent another 20 minutes and scoured through all the parcels, me doing most of the ones in the aisle and on the counter, and him doing the ones behind the counter. Neither he or I could find it. Though I don't know how thorough the clerk was. The other teller said "it must be that it hasn't gotten here yet. Sometimes the deliveries are split in half and they only bring half the things on time. It's a weird thing that Canada Post does. You should come back tomorrow." So yeah... I need to go back again, and probably spend another half hour to hopefully retrieve my package.

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Shoppers Drug Mart - Chocolates on sale.

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Chocolates on sale.

Shoppers Drug Mart

Shoppers Drug Mart

3.3(19 reviews)
8.9 km•Metrotown, Maywood
•$$

This review is for the Beauty department of the Shoppers located in Metrotown mall. I stopped in to…read moreask when their Smashbox and Benefit Christmas sets would be available. The sales associate told me I would need to wait until after Halloween, but asked if I would be interested in attending a special Smashbox makeover event. She gave me all the info about the event, talked to me about Smashbox as a company, its products and even helped me to try out the primers and gave me a little sample as well. This visit took much longer than I expected and my boyfriend had wandered off a long time ago. But I very much appreciated the personal attention that the sales associate gave to me even though it was clear that I wasn't planning on buying anything that day.

Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.

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Shoppers Drug Mart
Shoppers Drug Mart - Charles Stuart Model gets her beauty supplies here. Model: Dana T.

Charles Stuart Model gets her beauty supplies here. Model: Dana T.

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Shoppers Drug Mart - drugstores - Updated October 2026

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