We decided to build our very first home instead of buying existing. We researched local builders in the area and found that Shoopman Homes had the best prices for the quality. The process was smooth and upfront, everything went as planned. I liked that we got to sit down with a consultant to pick paint colors and some optional items. We ended up using one of their preferred lenders so we didnt hit any road bumps trying to get or close. Thanks! My family loves our first home. I recommend to all of my friends. read more

I foolishly just had a town home built by Shoopman in Westfield, Indiana. Shoopman is a small builder. I thought I would be able to get a better quality home, especially since the company is considered a Diamond Builder. He rushed to start the building having not replied to all my questions and thereby shorted me on some options. He does not "speak" with you, does everything by email. None of the employees are (given responsibility) able to answer any of your serious questions, they must send the question to Mr. Shoopman and wait for his email response. There are very few actual employees. Most everyone is sub-contracted. Imagine your builder not knowing how something as important as the plumbing is run in your home and telling you to contact the sub-contractor directly. I have never had to do this with any previous normal builder. There are numerous defects under warranty. He did not even complete my closing punch list. Worst of all, he installed inferior shingles on my home, 3-tab with a 65mph wind rating versus dimensional shingles with a 135mph wind rating. I have lost several shingle tabs 6 times since closing. Yes, they got replaced under his warranty which is a 2-10.com warranty. But at 2.5 months after closing, one wind exceeded 65mph and he has completely voided my roof warranty. So much for my 2-10. They concur with his prerogative to void the warranty. Two roofers and my insurance adjuster have found the roof to be a total loss due to wind damage. I am now paying to replace the entire roof. Now we are fighting over a crack in the driveway. He sends me an email to say that there is no warranty on concrete and includes a document that clearly states that the builder is responsible if the crack is wider than 1/4" or 3/16" vertically. I could go on but have to close this somewhere. I have opened cases with BBB (waste of time), BAGI (waste of time), and the Attorney General's offices (still waiting). I will post all the negative reviews I possibly can to warn others. Please learn from my poor experience and stay clear of Shoopman Homes. And if a certain realty company (SEARS) says otherwise avoid them, too. They failed me also in this project. I forgot that on 2/21/2017 I posted the following: If I could give negative stars, I would. They may be good builders, but it is difficult to know. The process they put the customer through is impossible. There are approximately 3 to 5 employees in this company. They contract everyone else. They do not have a super to oversee construction, the owner does this -- or tries to do this all himself. I was unable to even communicate in person with the owner until closing. All communication is conducted by email. Even to ask a simple question. They can't even tell you where something they should know about, such as where the water lines come from or go to, such as which way a door should swing open, and so forth. Instead, they make you speak with their subcontractors directly. Whoever heard of such a process? This indicates that the builder is not in charge of all aspects of building your home. And the sub may or may not always answer their phone. If they do you end up dealing with the sub instead of the builder. Most builders go through a house thoroughly to ensure you find nothing at closing. This company requires you to find everything yourself, all their problems! Numerous problems in the paint, the drywall, caulking, the gaps in outside doors, dent in the garage door, spilled paint, damaged trim/baseboards, nail pops, etc. Including the dirt/debris they left behind. They give you only 2 days prior to closing to go through the house and, in my case, did not complete all the closing items. Like a fool, based on a promise, I closed and now I am left to get these corrected myself read more

My husband and I LOVE our Shoopman Home! We wanted to live in a new community in an area close to family and good schools and Paul delivered! From the very beginning, we knew we picked the right builder! Shoopman Homes worked with us to find a great lot, on a quiet cul-de-sac, that would accommodate the sweet one-story home we needed. This was our first home, and we didn't really know what to expect, but Paul made the process simple and enjoyable. We visited several model homes before being invited to the showroom where we were able to pick out the colors and other finishing touches that made our home unique. The construction process started on time and was finished slightly ahead of schedule, even though it was winter and there were a few bad snow storms the builders needed to work around. On move-in day we were warmly welcomed into the home by a Shoopman Homes representative who was very kind and able to answer all of our questions. They also walked us through the proper use of the major appliances like the furnace and water heater, as well as the fuse panel, gas and water shut-offs, etc. and made sure we were aware of the manufacturer warranties and extended support provided by Shoopman Homes to help ensure our total home satisfaction. We are happily settled now, and I whole-heartedly recommend building with Shoopman Homes! Thank you, Paul! read more