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Shon's Auto Service

3.7 (3 reviews)

Services - Shon's Auto Service

Auto maintenance

Auto repairs

Routine automotive maintenance

Shon's Auto Service Photos

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3 years ago

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Malones Automotive - Sparkle and I

Malones Automotive

(83 reviews)

Just bought our second car from Malones, and just like with our first purchase, the experience was…read moreexcellent. Jim Stevens was terrific throughout our multiple visits--polite, professional, and never pushy. He was always accommodating with our requests and incredibly helpful. There was also a minor existing issue with the car, which Brian and the service department resolved promptly as soon as we brought it to their attention. Malones truly has a great team, and the entire environment is low‑pressure and stress‑free. We'll definitely return when we're in the market for another car. Thank you!

I am about to share all the details of my experience with Malones Automotive, which I strongly…read moreadvise against due to the unnecessary hardship I endured. My primary concern was purchasing a vehicle outside of a Mercedes dealership, as I have always been cautious about buying non-CPO vehicles from dealerships that do not stand behind their products. On June 6, 2024, while serving as a Family Nurse Practitioner, I was involved in a severe accident caused by a seizure I had while driving. I lost control of my Mercedes C300, hitting a tree and two other vehicles. Because I was at fault, I cannot seek compensation for my medical bills or injuries, although my insurance covered the damages to others. I was surprised to learn that someone at Malones, who saw me in my wheelchair before I paid cash for my vehicle, was aware of my situation. As a dedicated professional, I work hard to provide for myself, and someone else paid for that car. The accident, which was my fault, turned into a life-threatening crisis. I was found unconscious in my vehicle with critical injuries. Mercedes responded immediately, calling 911 and locating me via Mercedes Me, which detected deployed airbags. I suffered a left Tension Pneumothorax, requiring emergency chest tube placement, along with fractured vertebrae (T7-T10) causing paralysis from the waist down, a traumatic brain injury, spleen rupture requiring transfusions, a lacerated kidney, abdominal hematoma, and multiple broken ribs. After four months in the hospital, I was discharged to begin a long recovery, focused on regaining independence as a disabled person. Having dedicated nearly a decade to my nursing career--earning my RN and then becoming a Family Nurse Practitioner--I am determined to walk, drive, and return to my profession. Transitioning from a compassionate healthcare provider to a spinal cord injury patient has been challenging, but I refuse to give up. Despite having a seizure-inducing medical condition, I remained resilient and was confident in my ability to drive again, choosing a used car from Malones that could accommodate a hand device. This was the sole reason I selected Malones, but it turned out to be one of the worst financial decisions I've ever made. Tangie Wells MSN, APRN, FNP-C

Shon's Auto Service - autorepair - Updated May 2026

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