My family has been using Eiffel's place for over 20 years He has taken care of 3 different cars for us. Eiffel always professional, they offer a great value and give honest service advice. I trust him more than my doctor. We love Eiffel's so much. We only buy vehicles they service!!! If you drive a Honda/Acura or Toyota/Lexus and need service, go to Eiffel's!!! read more

My OBD scanner told me I needed Bank 1 catalytic converter replaced. Called, but the guy said they didn't give quotes out over the phone unless they had previously worked on the car? WTF? read more

Thank you, Mr. Eiffel Chin, for taking care of my wife's Toyota Corolla and thus, keeping her safe on the road. If you have a Honda/Acura or Toyota/Lexus, I highly recommend getting your car serviced at Eiffel's Place. This is one of the best independent shops around. For years, my wife didn't have great experiences at the Toyota dealerships, so I asked the good guys at nearby Eurotech (that's where I take my Volkswagen; I highly recommend them if you have an Audi, Porsche, or VW) for a recommendation on a good indy mechanic for Toyotas. Brian Ettl, owner of Eurotech, told me about Eiffel's Place. The rest is history. My wife and I have been very happy and satisfied with every service received by Eiffel and his team over the years. If only our parents lived closer, we'd send them his way too. Eiffel is honest and reliable. He's a straight shooter, provides great service, and his rates are reasonable. I've been to some independent shops over the years that provide great service, but are dumps. Eiffel's Place not only provides great service, but it's clean and well-kept too. He has a little waiting area with a Keurig coffee machine and he provides complimentary Lexus loaners if you need one. Unlike some shops, tire rotations are included in the cost of Eiffel's regular service. For every service, he's emailed a comprehensive checklist of work items to be done. I really appreciate it and find it helpful. When it comes time to pay, his invoices are clear and complete with things like battery test results and wheel alignment reports. Eiffel's Place is located on Roswell Road just off the 120 Loop (North and South Marietta Parkway) in Marietta, East Cobb. They are worth the drive from our home in Midtown Atlanta. read more

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When I experienced engine problems with my 2000 Avalon, I was tempted to do the work myself. After consulting the shop manual, I realized that the repair job was beyond my capability. Eiffel's Place not only completed the repair at a fair price, but also did a diagnostic scan of the whole car. I found out that I had one tire in severe misalignment and a car battery that was failing. Two things I wouldn't have known if I had done the repair myself. Eiffel's Place corrected the misalignment at a fair price. (The battery was still under warranty from an auto parts store.) After ten years of service, I trust Eiffel's Place to maintain my Avalon and keep me on the road. Much better service than I ever received at a Toyota dealership. read more

2015 Lexus, I've been taking it to the dealer where I bought it and always felt that I was being yanked around and over-charged. Then I asked a friend where she took her Lexus. She told me about this guy that she's been going to for about 2 decades. She felt he was very trustworthy and competent. Eiffel Chin is the owner of Eiffel's Place. I told Eiffel that I was about to take a trip and I wanted to make sure my car was in good shape. Am I ever glad that I did! While I was there, Eiffel went over the car and told me everything it needed. He loaned me a car and told me to come back the next day. My car was ready and he went over everything he did. When I asked questions, he answered me so that I could understand. I felt like he was thorough and honest. I am so glad that I asked my friend about her car. I will highly recommend Eiffel. I walked away feeling really good about the car. I drove home feeling the difference his work made. I am now a loyal customer. Oh, I think his prices are reasonable. read more

My preferred mechanics. Have been a customer for over 3 years. Courteous reliable service every time. Gives you a list of what you still need to address before you leave. read more

Best auto shop in Atlanta/Marietta area! Been taking my family's Honda and Toyota vehicles there for two decades. You talk directly to the owner (Eiffel Chin) when you drop off your car. Loaner vehicles are also available. No need to wait at the shop. Recently, I took my CR-V to a shop (that claims to be honest) for a brake check (this shop has Best of Cobb awards!). They told me that my front pads had 1mm left and my rear pads were at 3mm. They gave me all kinds of warnings about danger and the DOT red flags. They also told me that the rotors were warped and needed to be replaced - Cost $1200. I asked about resurfacing the rotors and was told that it was too dangerous. Last time I'll go there! Eiffel's shop reported that my front pads were at 3mm and rear were 7mm. He recommended replacing the front pads and resurfacing the rotors. Cost - $398. Eiffel's replaced my spark plugs, did a transmission fluid service, a coolant service, throttle body cleaning for $200 less than the "honest" shop estimate. On top of that they washed and vacuumed my CR-V, even put tire black on all four tires. Eiffel's Place is absolutely trustworthy. Most of all he will keep your vehicle running safely at a fair price. Eiffel Chin runs a FIRST CLASS business. read more

Have taken 4-5 cars there over the years and they have always been open, honest, and quality work. Offers loaner cars which is very convenient. read more

Notice the sad damage control reply. Like I would EVER have work done there after his horrid treatment? My attitude was calm and professional until I left and posted these 100% accurate comments! Same old stuff. He refused to look at it even a week later. And the previous repair center was in touch and NOT an issue with returning phone calls. Very far away now in Roswell with a dangerous car. They simply did not follow up with me after I gave them the part numbers. Eiffel was rude and arrogant and put me at risk. He would not even suggest another place I could take this. This guy only wants existing customers and easy maintenance like oil changes and brake pads. He has a cushy easy life 4 days a week with reliable Toyota and Lexus cars. He lives on hoping his aging customers live long enough for him to retire himself. Pathetic! The facts are clear! No new customers are welcome there! Find somewhere else that really wants new business. Eiffel lives on a lofty "tower". read more

Eiffel Chin and his team are always great! He always provides a loaner and has always finished my car the same day. They are very detailed and always perform a full inspection on your vehicle. They are not the cheapest shop in town, but if you want the experts taking care of your vehicle, this is your place. Dealers are way expensive, and here you receive the dealer treatment at a fair price. Be sure to call ahead and make an appointment! read more

I had Eiffel service both my Hondas for over 10 years. They were always good to keep me informed and always provided me a loaner for as long as they had my car even if it was late in the day when they were done, they would let me take the loaner home and pick up my car in the AM. I've always appreciated how he would let me know when their was something urgent and when we could schedule y visit as it could wait. He is also good with other Asian brands but have had no experience with any European brands. They are an authorized installer for tire rack.com and he helped me get an enjoyable ride out of my suv after I made a mistake with truck tires. read more

Amazing customer service! I needed an alignment for my Mercedes Benz GLK350. I received prompt email responses over the winter holidays for a scheduling request. They fit me in for a last minute appointment and offered to give me a loaner car. I declined and waited in their lobby instead. The staff were pleasant and friendly. The job was completed on time. The waiting area was comfortable and clean. read more

These guys have pretty good pricing and are respectably honest! Yesterday I called asking if they do appointments (psst...they do!). I dropped off my Honda Civic in the morning to get the spark plugs changed before I went to class. I was offered a loaner car at no extra cost! They shot me a text as soon as the work was done. Upon pickup, I had a very clear list of charges and recommendations. There was no attempt to up-sell me and they were happy to go over future services I need. If you own a Japanese car, you're in good hands. read more

These guys hands down are the best tire installers I've come across. Note: They specialize in Honda, Acura & Lexus, but will do any make for tires. Ordered a set of Continental dws 06 tires for my '13 Sonata before the "weather" settles in & these guys were a recommend installer. Called em' up & set appt date. Dropped car when it came time to install & they didn't run a shuttle back to my place. However, they did provide me with a loaner vehicle! I don't know of many privately owned shops that offer this, but I was highly impressed. Also had a brief wheel lock issue (lug key was missing on my original set) but I got a new set & they put those on no problem. Convenience, affordability & friendly service. About as good as it gets. Thanks Eiffel !! I will certainly be back for any out of warranty needs on my car (and think I found a new Honda shop!) read more

Yelp reviews were perfect. Gave them a call. They asked when did I want to drop it off? I told him I would have to wait for it as it is my only car. They said "we don't do wait work because people get mad". So, unless you're willing or able to go without your car for a day, I guess they don't want your business. read more

Let me put it this way. When we went out to buy our new car we limited it to; Toyota, Acura, Lexus, and Honda. Because that is what Eiffel's works on... He is someone we implicitly trust and know he will do the work right the first time. read more

Eiffel's Place = Number One! These guys are simply the best. If you have an Acura, don't take it anywhere else! Honest service, and quality workmanship! What other place offers top notch service and washes your car for you when they are done? You will not go wrong here! I don't trust anyone else to work on my car! read more

Eiffel and his guys are great. I've been going to them for years, and they've always been very honest and do great work. Recently, they went above and beyond, and I was very grateful. I had a flat tire and called to see if they could get me new tires the same day. Not only did they deliver, but they came to my house, changed my flat, took it to their garage, changed all 4 tires, and brought my car back to my house. They always go above and beyond, but this time, and during COVID - they exceeded all of my expectations. read more

I absolutely love this place. My friend recommended this place after I inquired about getting a scheduled maintenance done on my Honda. I also called around and asked at least six other locations for prices and details about the procedure. Eiffel's Place is very trust worthy. They didn't try and push other services and were very honest about recommendations. I came back on another visit to get my brakes checked and again they were very honest with me. While other mechanic would have taken this opportunity to sell me something my car didn't need (since I'm not very car savvy) the mechanic broke it down for me and gave me options. The waiting room is very clean, offers wifi, and fresh brewed coffee. I can't believe this place hasn't been Yelped more, it's the best! read more

I am so pleased to have found such a good, honest, efficient and helpful mechanic to take my Lexus RX350 for service! There are not enough stars to describe my experience there. I called late on Thursday, exactly one minute before they closed. They offered to work my car in for maintenance on Friday, even though they were short handed. I fully expected to use uber after dropping my car off, but Eiffel was so kind to offer a loaner, even though I didn't request it. I received a very detailed quote of the services that were recommended within an hour, and when I called to discuss further, I was helped immediately by a very kind, knowledgeable and not at all pushy gentleman who explained everything. My car was ready by the end of the day, and even though I arrived after closing to pick it up, they were very kind, patient and helping other customers. Eiffel was extremely professional, polished and friendly. Thank you, thank you, thank you! I will be back. read more

Let me start off by stating I don't take time to write reviews. Therefore, you should realize how important I feel it is to leave a review for Eiffel's Place. I'm one of those guys who just trusts his dealerships to take care of his cars. However, being given a high rate for some regular maintenance (Timing Belt, Spark Plugs, Air Filters/Cabin Filters, etc) by my dealership I decided to do some research in the Atlanta area for repairs specifically for Acura vehicles. Needless to say, I noticed the reviews of Eiffel's Place and checked out their website. I emailed them what my dealership had said I needed solely based on mileage and asked Eiffel to give me a quote. I wrote the email late on Sunday night and immediately heard back first thing Monday morning. I am usually too busy to talk on the phone so I communicated with "Aaron" completely through email throughout Monday. He answered every question I had and included rates which all the other shops I contacted did not but one. After realizing Eiffel's prices and loaner car option was the best deal, I decided to set up an appointment with them for Friday the same week. I dropped off my vehicle first thing at 8am and Aaron was there to greet me. I told him all my concerns, he assured me that he would email me everything they find during their inspection before doing any work, handed me keys to a loaner car as promised with a full tank of gas and I was off to work. Within 3 HOURS I received a very detailed email from Aaron with all reports completed on my vehicle and what it truly needed to replace and what he "recommended". I couldn't believe how quickly they got back to me. I called just to be sure I understood everything put in the email and again Aaron took the time to explain everything out to me in detail. This is where I was very impressed... Aaron told me he would have everything on my vehicle finished that same day! I figured he would need at least 2 or 3 days to do all that I needed. I was crunched for time and 40 mins away on a Friday. I knew I probably wouldn't be there before 6pm when they close. Aaron told me that he would just do the work on my vehicle and contact me when it was ready for pick up and we can go from there. Keep in mind, he had not received ANY form of payment from me at this point. A little after 5pm I received another email stating my car was ready for pick. I knew that with traffic and the rainy weather, there was no way I was going to make it by 6pm. I finally arrive around 6:45pm, Aaron was in his office, by himself waiting on me to arrive with a smile on his face. I was rushing to get there and he stated he knew that traffic was going to be bad and that it was fine. I couldn't believe how calm he was, after all, it was a rainy Friday at almost 1 hour after closing! I felt horrible, but he was so cool about it! He showed me the paperwork with all the work completed on my vehicle and the final bill which was still lower than the quote I was given by my dealership PLUS, Aaron did a few more things to my vehicle that were needed that my dealership did not have on their list which means their quote would've been even higher! What AMAZING customer service! What an AMAZING first experience! If you drive a Honda, Acura, Lexus, hell probably any other make or model, take your vehicle to Eiffel's Place and ask for Aaron before thinking about going anywhere else! What they tell you they're going to do, they do. They don't do work you don't need. They don't bs you on the price. They don't stick you with an outrageous bill with all this "extra" stuff they added in like so many shops will do. They are legit. They truly earn their 5 star rating, by all their customers and I can see why so many people say to go to them. Add me to that list...AND GO TO THEM!!! Thank You Aaron for such an awesome experience with your shop! There is no doubt that I will be back! Oh and my Acura is driving so smooth, it feels like I'm driving on air! read more

The best of the best! My family only buys cars that Eiffel can service - he's that good! So trustworthy and priced so fairly.

4/9/2019, brought my Honda Pilot in for a front wheel alignment because of new purchased tires from Costco. Costco provides a 15% price reduction on select service centers, like Eiffel's. Made an advanced appointment and was provided a loaner vehicle. Within a short time, I was informed my vehicle front tires was properly aligned and did not need servicing. The local Honda dealership was going to charge for an alignment, which turns out I didn't need. Eiffel's provided a written safety check evaluation. Excellent service, professional business practice and I will definitely service my vehicles at Eiffel's Place. read more

What a delightful experience, and trusting. I have never had such a dependable, more reliable, more organized and trustworthy business. No one else will ever get my car, and they do not use after market parts. On top of that, they gave me a very reliable loaner, my car was ready within a few hours. I am a dedicated Eiffel's Place customer, through and through. My pleasure!!!!!!!! read more

Eiffel and his employees run a clean, professional shop. Apparent problems are clearly explained and often include pictures and schematics for better understanding. read more

A bit pricey, but not so much that it would deter you from getting repairs. Great customer service and superb detailing and relaying diagnosis and additional problems seen using technological advances. Definitely our new place for automotive needs in Marietta. read more

My father (in Kentucky) found Eiffel's from another yelp recommendation and had tires delivered there so that Eiffel could install them (a gift to me). I showed up at 8am and they had them mounted, balanced, aligned and an oil change done and ready to go by noon. Great service, courteous crew and the place was really clean (not that it's important but it shows great attention to detail). I can see why they get such great reviews. read more

Fixed my window regulator in less than 2 hours and gave me an honest quote...I'm definitely going to bring my car here instead of the dealership! read more

I needed to have the basic 45K maintenance done on my 2005 Honda Accord Hybrid. I called my dealer and got the price. I then called up Eiffel's place and talked with the owner, Eiffel Chen. His price was 1/3 less than the dealer (not a huge feat I know). They are an ASC Certified Blue Ribbon shop and I was happy with the service. They charged the quoted amount and did not try to push anything else needing done. read more

I have brought my car to many mechanics in Atlanta over the last 17 years, in Midtown, Buckhead, East Cobb, Canton and Marietta and Eiffel's Place was BY far the most thorough! My sister's family has been using him for years but I called him up on a whim when I found out I needed a new alternator for my 2002 Honda. Not only was he competitively priced with the other quotes I received, but he also offers a pristinely clean loaner car for the day (when available). I was told before I left that they would run a full diagnostic on the car to make sure it was in fact my alternator and look at anything else. Within an hour or so- I received an email (and a text letting me know I had an email) with a comprehensive list of things that they found "wrong" with the car.(Apparently they do this EVERY time you bring your car there- even for just an oil change- WOW!) If you don't get your car serviced regularly- it might at first seem overwhelming- but I already knew about 90% of the issues that I have chosen to put off fixing due to cost. But they found some major safety issues that my regular guys who I have been going to for 4 years religiously, never found (or looked for). He let's you know about everything that's "broken"- not to try and rake you over the coals- but to make you an informed consumer so that you can make an educated decision about what you want to fix and what you don't. I told him I was only concerned about anything that was a safety issue and he gave me his recommendation on what needed to be attended to as soon as my budget allows. What really made me a true Eiffel believer...was the complimentary wash and cleaning they did on my car...and they do that EVERY TIME! read more

I always trust Eiffel to do what's right for my cars and me. Just got a quote from the dealer for a simple antenna replacement. Of course Eiffel is half as much. That doesn't mean he cuts any corners. He's very thorough. So lucky to have a place like that nearby. read more

Eiffel is the best!! My dad & I have been going to him for almost 15 years and his service exceeds our expectations every time! If you can't wait for your car because of work, etc. He'll give you a nice & clean loaner car to use for the day, or however long it takes them to fix your vehicle. I've never had a car there for over 2 days. Eiffel & his team are quick to send you a summary of repairs, via e-mail, and they utilize convenient text messaging to let you know when your car is ready for pick up. If you need to call them they always promptly answer the phone. I also like the fact that they have an overnight drop box complete with service request envelopes & pens to fill them out. My car wouldn't start while I was at the store yesterday (a Sunday) and I asked the tow driver to deliver it to Eiffel's Place. It was after hours so I filled out the envelope and left my car overnight. By 10:30 am the next morning, they e-mailed me the summary of repairs needed. Just incredible! - Colleen F. Marietta, GA read more

I have never experienced the incredible caliber of service demonstrated at Eiffel's Place. The diagnostic information was very detailed, and he helped me to choose the most immediate repairs needed and stay within my budget. When I asked him to call for a cab, I was offered a loaner vehicle at no additional charge. And, they washed, waxed and vacuumed my Lexus. WOW. I'll be back. read more

Honest, reliable, knowledgeable. I have trusted Eiffel with my cars for ten years. They have been unfailingly committed to excellence. I have recommended them to friends and relatives and they too have been totally pleased with the service they have received. Best auto service provider I have ever had. read more

He was able to find and fix a problem that 3 other garages could not fix. He is without a doubt the best mechanic I ever came met.

HONEST and SAVED ME A TON OF MONEY! My RX350 had a steering gasket leak and my car just went out of warranty. So, the dealership told me it was going to cost $1500. Eiffel beat that price by $400, but here is the catch.... Instead of booking me for a repair, Eiffel told me to go back to the dealership and told me how to speak with the management to get this car repaired under the expired warranty. IT WORKED. Now who gives up guaranteed work to save a person, who he does not know, money? An honest and trustworthy man... that's who. By his deeds, Effiel has earned my trust and loyalty!!! read more

Excellent workmanship, Skillfull master tech on both japanese imports & european brands, precise and accurate diagnosis. Excellent customer service, couldn't ask for more. It's beyond words could describe comparing to others or even dealers could offer. Highly recommended read more

This is the place to go for Japanese car repair. There was no shadiness or nonsense that you sometimes get with independent mechanics. They are fast and accurate in diagnosing and fixing problems. I took my car in to get the A/C fixed and I also thought I had a brake problem, but it was actually a wheel bearing that was making the squeaking noise and they didn't try to replace the brakes anyway. It was the best experience with a mechanic that I have ever had and I will definitely be going back from now on. read more