I gave this shoe store 4/5 because it really is as good as it gets for a shoe store selling the kind of brand name and quality shoes they do.
The customer service was great, employees were helpful and cheerful, but not overbearing. Shoppers browse around the store, and the shoe sizes are stacked on the shelves, so there's no need to ask the employees to fetch you sizes or colours.
The shoe selection is impressive. They had a huge variety of brands as well as shoe types. I consider this very convenient, since you have all the brands and shoe types in one place, as opposed to visiting ten different shoe stores in order to get a broad selection. I also consider it extremely cheap relative to buying these shoes new from other stores because Shoes 22 often has sales where you get really good deals (ex. Guess shoes which were normally $150 cost $120 at Shoes 22, and then were on sale for 50% off).
I will mention, however, that although it does have a large selection, it doesn't have everything (for instance, I noticed they didn't have converse, nor was there a selection of specific kind of shoes like skate shoes, for example).
Overall, I gave it 4/5 because it's very comfortable to shop at, has an enormous variety of shoe types and brand names, has quality shoes, and good prices. read more