I am writing this now so that I can leave my horrible experience in 2024, and hopefully let this…read morereview be a warning for future brides.  Before I start my review my main advice to any bride deciding to go with this bridal shop is "Stay on top of every deadline they give you and whatever you do DON'T LET THEM TELL YOU, WE'LL CALL YOU WHEN IT'S IN".  The sheer lack of care and gaslighting I received from the owner Amiee is appalling and I pray no bride has to go through the unnecessary stress this careless woman put me through. The fact that I was told "another 2 weeks maybe your dress will arrive" 3 consecutive times by the owner, and that I had to follow up every time a deadline passed is concerning.  If you are a bride to be here's my advice:  1. stay far away from this place 2. if you do go with Valentinas do not let them dismiss the issue that your dress hasn't arrived  3. once you've found a dress inquire with other stores that carry that dress on what their policies and prices are. I learnt a lot that I wish I knew in the beginning and want to give a shout out to the Bridal Boutique of Cambridge, Sophie's Gown Shoppe in Kitchener, Park and Fifth in Toronto as well as other independent tailors who graciously offered to help with any last minute tailoring I needed. All the women I spoke with at these establishments helped empower me to know I deserved better.

LADIES PLEASE READ! Please save yourself the nightmare that I am dealing with. This place is…read moreruining my wedding. First off they never answer the phone or emails (I called 16 times and they answered twice) and readily have excuses for why they don't, they will flat out lie to you. Then they will be nice and slightly pushy while your there and sell you a dress that they PROMISE will be in at a certain date. I specifically asked about how long it would take. I ordered in February and got promised it would be in by July... Well ladies its still not here and it's September! I have asked multiple times throughout this time when it would be in. She told me she would call the designer and call me back within three days. You think I got a call? NOPE. I got an email over a week and a half later! Today I got told it just shipped... How long is shipping you ask, oh they dont know. Maybe 15 business days .. maybe longer. "No idea" they say. This is the most pathetic "business" I've ever dealt with. I am now just weeks away from my wedding with no dress. There is no way to get alterations done even if it does show up. I believe this place is going bankrupt. They are fraudsters. Stay away for your own sake!!

I was very impressed with Express Tailor. They have a little parking lot behind so easy to get to…read moreon Bridgeport close to Regina. My husband's Canada Goose jacket needed a new zipper and they beautifully replaced it with a great quality one in less than 24 hours for $60. Nice people, great work, excellent prices!

I went in to get a button sewed onto a dress. I lost the button so the owner got one from her own…read moresupply and sewed it back on on the spot which was perfect because I was in a rush. While I watched her sew the button back on she made casual conversation with me, asking me if I was a student and where I went to school. She finished in just 5 mins and I asked her how much it was for the job. She said not to worry about it because I'm a student. Even after I insisted I paid she said it was okay! Fantastic service. I would definitely go back. TL;DR Owner sewed button back on the spot for free.

Amazing job! Had my wedding dress and husband's suit altered by Ramzy. He was efficient,…read moreprofessional and meticulous. Everything came out flawless and we are so grateful! Thank you!!! We now use Touch Stitch for all of our alterations and dry cleaning!

From the owner: Dry-cleaning and Alteration in the Laurelwood and Kitchener-Waterloo Area. Reliable and fast…read morerepairs on any garment. Over 20 Years of Experience.

After reading lots of positive reviews my wife and I went to Rosa's. I had my suit dry cleaned and…read moremy shirt washed and pressed. It was done perfectly. My wife had an evening dress that she wanted some sheer lace added to the arms of the dress, (that she supplied). A few days later we went to pick up our items and as promised they were ready. My wife was very pleased with the workmanship. We would definitely highly recommend Rosa's for and Dry Cleaning or Tailoring you need done!

From the owner: Rosas Tailoring and Dry Cleaners specializes in: - All…read moregarment repairs - Shoe repairs - Consignment Wedding Dresses & gowns - Leather repair - New formal gowns and suits for children - Professional embroidery - Dry Cleaning & laundering services (wedding dresses included!)

Hey guys! Just wanted to warn everyone about my experience at Reese's Cleaners on University…read more I asked them to clean a Canada Goose jacket a month ago and they completely ripped my fur and hood! They didn't inform me and still tried to give it back to me. After over a month of arguing, they replaced my fur with this fake (seen below). The owners were extremely unhelpful. This may be just a one-time situation, but I hope no one else gets their jackets ruined like mine!

I was charged 40$ for my trench coat - way overpriced compared to other placesread more

I highly recommend this tailor! She has saved me two times with hems that needed to be done on…read morepants and a dress for two different weddings! The work was done well and in an expedient fashion to meet my timeline. On top of being dependable, this woman is personable and kind.

Never on time with promised alterations. Waited 7 weeks for a simple curtain shortening (to reduce…read morethe length of the brand new panels 2 inches) Does a decent job (it was a straight sewing job) although there was am "oily" stain left on the brand new fabric after she did the first job but it came out in the laundry. I then brought fabric in to get a custom item (pillow cases to match the above curtain fabric) and 4 weeks later I called to hear she hadn't started them yet. Quite dismissing and rather rude lady. Did manage to get the fabric back and found another alteration place that did the same pillowcases for half the cost she wanted to charge ($80 for two pillow cases), so in the end it worked out well for me. I do not recommend this shop

Every time that I bring in an article of clothing that needs altering, I am delighted with the…read moreresults! The price is fair, and the workmanship, impeccable. Thank you for your years of service!