I found a pair of tennis shoes I liked and a pair of flats(but one size above what I needed). I went to the counter to check out and the young man was on a cell phone, taking what seemed like a personal call. It was not until I reached the counter and put down the boxes that he started to put his conversation on hold. When I asked him to check for the smaller size in the flats he told me if they were not out they did not have them. He went to get the other tennis shoe from the back and I went to put up the flats and look again for the correct size. I found it way on the top of the shelf and had to get a bench to get them down. When I took them to the counter and asked why he hadn't done a better job to help me find the correct shoe. He well I would have had I asked. He never once apologized for the phone call or not helping with the flats. He was very rude and I ended up leaving with out buying either pair of shoes. read more