Service was helpful without being pushy. The selection was…read moregreat and prices easily visible. The sale item choices were good.

Nice people, nice prices. I had a pair of Adidas slides fall apart in less than a month. They were…read moreunable to help with an exchange or credit since I no longer had my receipt, only the charge on my CC statement. I contacted the customer service Email, and Wow were they helpful. They located my receipt from my CC details I provided. Emailed, and then called me back that day. The district manager contacted the store with the info she found and smoothed the way for replacements. I don't blame the store personnel, since I didn't have the receipt (but I didn't expect the shoes to fall apart so fast). But they have a long time customer from here on out. I suffer from Plantar Fasciitis and supportive padded shoes and slides to avoid walking barefoot are critical. I find their Sketchers and firm foam slides just the ticket. THANKS AGAIN.

Great store. Super helpful staff. Ordered a pair of shoes -…read moreexcellent price. Exactly what I was looking for.

From the owner: For over 50 years, French's has stood for quality, family, and the spirit of the West. What began…read moreas a small-town shoe shop has grown into Tennessee's top destination for premium boots, offering the best brands at unbeatable prices.

Phillips Boot & Shoes in Montery is just off I-40 about halfway between Nashville & Knoxville…read more In the past, I've gotten some great deals on shoes there. Stopped with the family on the way back from Christmas in East TN and was disappointed with the selection of large sizes. We were looking for Men's size 13 and Women's size 11 but there just weren't many options in these sizes. There was a good selection of men's size 8 shoes and we did buy a pair of dress shoes for my son. Staff was polite but there's not much they can do when there's no shoes in your size.

Have shopped and bought here many times. Yes it might be hit or miss at times but definitely best…read moredeals have ever gotten anywhere including online. Great staff, very polite and helpful. Worth the stop!

Great store! Not to miss in Blue Ridge ! Something for everyone. Service is always great.read more

This store is great if you are purchasing in store and they are in stock with what you want. They…read morewere out of my size in the shoes I wanted so they took my information and were supposed to call me. It has now been 2 months and I haven't heard from them

I have a kid mind u she's very small for her age shy and 11 years old…read more She was trying on a shoe and saw that other shoes have 2 in the box so she saw a box of that size and shoe and wanted to see if somone misplaced it. She saw no it was the same foot so she started to put it back in its original box and put it back . When a worker came up to her and started yelling at her to put it back and all of this stuff. Her as a shy kid was being silent and she was getting yelled at. Then we went to check out to pay and the worker would barely talk and gave us bad faces. Would not recommend expensive low quality low selection shoes. There customer service or just human decency to not yell at a child upsered find a new job or reconsider life choices

If I could go lower, I would. This store has major problems, and their names are Jessica and Anita…read more They treat some employees really horribly. They refuse to train the newest key holder, make threats to her and claim they are going by the books. The place is very hostile to this one person inparticuler making her feel very unwanted, unappreciated, feeling very much abused. They talk about her to other employees, to the sales associates, telling them not to listen to anything she says when she is the keyholder for her shift, telling the associates that she does not like anyone so not to listen to her. They brought her in and told her about some bag check rule that not one other associate or keyhole had ever heard of, making her feel like they were trying to set her up for theft. When she asked about this rule, as in who would do these bag searches, when would they do them, would they go thru her bags without her knowing or being there, Jessica called corporate, Matt I believe, and told them that they had an employee who was questioning this rule because she had a problem with it, making her look bad when that is not what she was doing at all. They told her she needed to lock her phone up, but wouldn't even tell her which key was used to do this very thing, which by the way should show that they didn't bother to train her after months of being a key holder she didn't even know what key unlocked what. They schedule her without a second keyhole so she could not take a break or a lunch, yet they dock her for lunch break. The actual law in Tennessee says every employees has to provide a 30 min unpaid lunch break and if they do not they are to pay and extra hour to this employee, so your company absolutely owes her money for all the lunches she was not allowed to take. It is a really sad situation at this location, for this keyhole really has enjoyed the 2 years she has worked there until these two woman, Jessica and Anita have started their antics against her, it is so bad that other associates have told her that she is being treated wrongly, that these two woman talk about her to them, and they are upset by it. This key holder has been forced to walk away from your company because of the work place bullying and the hostile environment she has been experiencing. I happen to be the mother to this key holder and I have had to watch her have severe anxiety at the thought of going to work everyday, seen her cry over the treatment, heard the horror stories of these two woman ganging up on her. I personally told her to hire an attorney and go after your company for having such a hostile work environment for cheating her a lunch break and not paying the extra hour she should get. But she is so stressed out that she just wanted to find another job and get away from these two. It truely is very sad, because shebhas been there and worked hard for you, and nobody had issue with her until these two ladies. And we'll Anita isn't even qualified for her position, she still can't even make a full 2 week work schedule for her employees, she was given the job because she claimed senority over the girl that was literally hired and was being trained for that exact position, so they did that girl dirty too and get by with it. It is disgusting! I have a feeling you are going to lose more employees at this store because of these two and their dirty behavior! You really need to do something about them and you really need to make it right with Chelsey!!!

After nine months of ownership, the right sole of my Merrell hiking boots decided to blow out…read moreduring my recent trip to the Pacific Northwest. Had to buy another pair...an unexpected trip expense. The wonderful folks at Blue Ridge Adventure Wear facilitated an exchange (and a store credit due to the difference in price) without a receipt and with a smile. I will continue to patronize this store for my outdoor gear. Jury is out on Merrell. ;) Thank you, Blue Ridge Adventure Wear! L.T. Walters

Super dog friendly with items for the 4 legged friends. They have a great selection of shirts,…read morehoodies, hats and shoes for adults and kids. They have a wide selection with different clothing and hat types.

sandals and boots are a reasonable price anywhere from 29.99$ to 59.99$…read more Sterling silver rings, necklaces, chains, pendants, earrings all half off the ticketed price. And a cute and exciting solar hummingbirds or butterflies.

Selection fine for what you might need in an emergency like us but prices are high. Quality is just…read moreok. My beef is I was not greeted when I went to pay because the man and woman who work there are gossiping about the tattoo man across the street "going at it" with some local woman! My 11 year old listening! The woman should have been out in the busy store helping and selling not gossiping! Poor service!

Always able to find the shoe I need. This store has a Large selection. It is in a good location and…read morethe hours are convenient.

I think that this shoe store was great it has the shoes I want in my budget and I couldn't be…read morehappier!!

What a great locally owned independent shoe store. You can't fine these kind of stores these days…read more The upstairs 2nd floor was the bargain basement. Lots of great deals there. There was such a variety of shoes I had a hard time deciding. I felt like a kid in a candy store. All merchandise was well organized. It was easy to find my size. I picked up a great pair of Florsheim dress shoes and a pair of Keen hiking shoes each for $50 bucks! Larry, the stock/salesperson, was so helpful. Great guy! If you are in or near the Crossville area, I highly recommend this shoe store. It's worth the trip.

Due to an injury to an achilles tendon my husbands doctor suggested he wear cowboy boots. So off to…read moreFrench's we went as they are a local landmark here in Crossville. Walked in-three women behind and around the counter....crickets. No one even says hello. We start to look around and I'm talking to him about brands, sizing and heel styles thinking someone will come and help us. Nope-we were never acknowledged, not once. After 5 minutes or so, we walked out to take our business elsewhere. They didn't comment on our leaving either nor did anyone say "thanks for coming in". One thing I can say that's a positive-they are consistent....in providing the absolute worst customer experience! We walked in ready to drop whatever it cost, to get my husband good boots-and left with nothing except a sour taste in our mouths. I'll never go back and I'll tell everyone I run into to avoid it as well. Off to Knoxville now! PS With the advertising they do I was expecting a huge selection. There was no selection. A good selection of work boots, zero selection and a traditional cowboy boots. Only a few brands offered and very limited sizing.