My favorite UScellular Store! It's huge. Friendly associates. Always ensure you fully understand…read more.. No hidden fees!!

Really snide customer service. Slow! I regret using Xfinity every time I have to deal with them.read more

Have an appointment? No problem... they will see you an hour or more after that time. No…read moreappointment, screw off........ Last month I had an appointment for my MacBook Air to get looked at because it wasn't charging and I've had it looked at 4 other times for the same issue when I lived in California. Was over an hour after my appointment time sitting there waiting to be seen. They used a few different chargers and cords to see if they could get it to charge. Turned out my battery was going bad and my charge port was bad. They said I needed to call Apple back to see what the solution was. So was a waste of 1.5 hours drive, then 2.5 hours there, then 1.5 hours drive home. Apple told me I would get a replacement within 2 weeks... a month later my laptop with boxes opened randomly showed up on my porch when there was no tracking info after Fedex dropped this off randomly at someone down the street. So today, we had an appointment at 2:45pm for them to look at my daughter's computer and see if they have a replacement charge port to be replaced. We came in first thing in the morning to see if they could look at it now and also I mentioned what was going on with my computer. I asked them if they can check if this is MY computer or if someone put their computer in the box and took my new one since both boxes were open. Nope. They wouldn't give us the time of day. They said I needed to make an appointment to check and that we had to come back for her appointment. I told them that in Cali I have done a walk in numerous times with no issues and they looked at it right away. Nope, they could care less. After this Apple had called me saying they still hadn't heard from Fedex on where my computer was. I told the guy I received a computer and it took him a whole 10 seconds to verify using the serial number that this indeed was my computer. But pathetic that the Apple Store was oh so inconvenienced to take 10 seconds out of their time to check. Especially since they had probably about 30 or more employees just hanging out around the store.

Sitting here for half an hour, 15 minutes beyond my appointment time. Somehow they "lost" my…read moreappointment. Watched several people coming in after me get help before us. Could at least provide better seats. "Genius" is a joke.

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

As requested by their comment, I emailed all the documentation to the company, and they responded…read morewith their work is backed by a 1 year warranty. Now why would I want to take my phone back to them when they charged me to fix it twice, and both times they did so incorrectly?

Great service! The new team is incredible and made my visit so enjoyable. I would definitely…read morerecommend UScellular over other carriers.

Just moved to new house where my old T-Mobile cell phone had no reception. After some discussion it…read morewas decided to try one of their stationary home phones equivalents. It too had reception problems. I drug my feet about bringing the receiver back. I was willing to pay $60 dollars for the time I had kept the phone but they demanded $160 and required me to return the hand set. They refused to budge on the $80 per month price and sited fine print in the contract I signed as justification for their gold-digger pricing. I paid the exorbitant price and washed my hands of them. Don't do business with these guys. They are rip-off artists.

If you're looking for a battery, this might be a good place to check, but be cautious about the…read moreprices. My key fob for my Toyota Tundra indicated a low battery, so I searched online and found the battery listed for about five dollars. However, when I went to the store, I discovered that the same battery, which I could order elsewhere for around five dollars, cost nearly eleven dollars here. While I have nothing against the employees--they are always nice and provide good service when I need batteries that I can't find elsewhere--it's worth noting that there are likely cheaper options available elsewhere.

This is the second time now these guys have performed less than satisfactory work on my watch. This…read moretime the guy takes my watch in and comes back out 20 minutes later and states he can't get it open. This is how he handed it back to me. Unacceptable. Do not go here. No respect for others personal belongings. And they won't tell you they damaged your watch either. They just hand it back to you and smile like nothing happened at all. Wouldn't trust him to change the battery on my happy meal watch.

Like, but over priced. Good selection and can order on app and pick up. Service is good, but…read morealways short staffed.

CJ your customer service rep was SO EXTREMELY RUDE to my husband and I. She yelled at us ACROSS THE…read moreSTORE because we had the audacity to HAVE AN APPOINTMENT to get a TSA pre check on a day she said wasn't allowed, even though they verified the appointment with a QR code. She had ZERO customer service skills and belittled us in the store. Highly recommend NOT COMING to this store if you want to be respected as a customer in any way. I had to give one star because -10 wasn't available.

Update on below review I went back in and Corey really tried to make amends so I bumped up my…read morereview..As you can see there are some good reviews below and like those I too have had good experiences with this location. Today was not one of them. After not being able to come to an agreement about an item a store employee; Corey, was patronizing and condescending. I will settle up any business I have with this location and avoid all other franchises. Be sure to call before going as their policies change more than Tennessee weather.

so I was at this pawn shop 2 day in a row. The lady name Regina I think she is the manager. she was…read moregreat. she greet people very very nice. I will always go to her and her only. I really do like her. Good Ms. Regine u r the one.. Thank You Ms. Regine u needs a RAISE... Marie Ransom

they were very nice and I got my tv from there. I would highly recommend them and they are very…read morenice to my brother Joey. my brother goes everyday even though he is a little slow in the head they treated him as if he was family. I plan on going back.

Well what can I say except it's ghetto merchandise, sold by ghetto employees, with a ghetto…read moreattitude. The rudest people at the worst pawn shop I have ever been to. .My advice? Don't waste your time. Take your business elsewhere. That's what I did after I got tired of the rudeness which didn't take very long.