I took my new wedding heels in to get them shortened. First time, all they did was add new black tips on the bottom. Took them back in after I measured at home, and they were same exact 3" heels. They apologized for the confusion and said they'd fix it and have them shortened in a couple days. I'm gonna try and post a picture so you can see as well...but they're STILL 3". so upset at them for not only lying to me, but charging me $20 for that and the pads I bought. They should be reimburse me full cost and gas to drive there twice. So deceptive it makes my stomach turn. And they made me feel like I was stupid! read more

I am always satisfied, bring my items here and I live in a different state They always do a excellent job

I took in a pair of high-mileage miners boots for a resole (second time since about 1997). They quoted a week but with some weather and Covid-times the replacement soles weren't available. I was told a few more days. Went back a week later to a very nice resole job and some oiled and polished boots at a reasonable price. I was so pleased I took these to the truck and took the "in-service" boots back in to be repaired. The welt was separating from the upper. It's good to know that I can still get 25 year-old boots repaired. Made in the USA and repaired for a quarter of the cost of new imports. Very friendly and helpful staff. read more

Shoe Fixer - Reconditioned and resoled miner boots - Shoe Repair Near Me - Murfreesboro, Tennessee

Stopped in to have a pair of expensive Danner boots resolved. They had the white soft bottoms, and I wanted rubber Vibram soles. Owner told me Vibrams were uncomfortable. I wore Vibram soles for 20 plus years in the military. They are not uncomfortable. I wanted brown Vibram sole. He had black. Said he would not order the brown. Said have a nice day, FU, and walked off. He is a POS! Do not use this prick! That's my review. Use at your peril. I did not want what he had and wanted to easily sell me. Bud Light him. No service, no quality. read more

Good work, fair prices. We have taken heavy work boots to be resoled and the old boots got a new lease on life. Thank you! read more

Wore out my western boots. Couldn't find any I liked. Shot Fixer put new soles and heels on and shined em up like new. Now I love my old boots again. Thank you Shoe Fixer. Nice job well done. Charles read more

I was so excited to find a place that could repair the broken sole of my favorite boots. I brought them in, left them, came back to get them to be told they can not be repaired. Totally understandable.... besides the fact that they let me think for weeks that they were able to repair them and let me drive all the way back out here for no freaking reason. Would have been awesome to get a phone call letting me know they couldn't be repaired. Thanks for nothing! read more

I brought a pair of riding boots to have a simple zipper fixed. It was going to take about 10 days to fix, which was fine. I came on the day and slightly after the time that I was told to pick them up. I was told they weren't ready yet and then was yelled out by the man who works in the back that I'd have to come back. I said that I had planned on picking them up today and needed them. He came the back out and gave me back boots that had the soles removed and the zippers taken out. He was very rude. I watched another customer treated a very similar way while I was in there. read more

I will never return to shoe fixer again. I have been there several times, giving them the benefit of the doubt. Their work has always been mediocre at best, usually, barely acceptable. The man, Who seems to be in a position of some authority there, is horrible, rude, exhibits very poor judgment, and is absolutely obnoxious. My advice is Avoid this shop, if possible. There are other places to get shoes repaired end it would be worth the drive. The ladies who work there seem to be nice. There is often a lovely purse or a pair of boots for sale. However, these two good points are not enough to make up for the horrible attitude of the man. I truly feel sorry for the ladies who have to work with him. read more

The Shoe Fixer 1004 Memorial Blvd. Murfreesboro, TN 37129 615-849-5817 I love telling you about businesses that do ordinary things really, really well. It is a special treat to be able to share a local business that provides a unique service really well. That is the case with The Shoe Fixer in Murfreesboro. Roger Burnett has had his own shoe repair shop for nearly 20 years. He started out working for someone else fixing shoes during college and then started collecting equipment in his garage a piece at a time. He would buy a piece of old equipment, fix it up and then buy another piece when he had the money. Once he had adequate equipment he moved it all to a little shop at 1004 Memorial Blvd. just behind O'Charley's. He's been there ever since. You might be thinking to yourself, "this guy fixes shoes for a living, wow, that must be boring." Quite the opposite is true! Roger says one of the secrets to his success is that he likes what he does. He says that if it were not his business, he would probably do it as a hobby anyway. He also credits keeping his overhead low and treating people right as the "business" aspects that have kept him going. As the years have passed, he has noticed some changes. Shoes are changing. There are more and more "disposable shoes" out there, more with molded soles that can't really be fixed. There are also fewer competitors. He is the only one within about 30 miles. He says that people now seek him out because there is no competition. He has had to expand his repertoire a bit though. They repair not only shoes but also anything with "weird stitching"--purses, backpacks, belts--anything with heavy duty stitching. However, soles and heels are still their bread and butter. The Shoe Fixer doesn't really run specials as their prices are low anyway. They rely on word of mouth advertising (or word of newsletter) to stay afloat. If you have a pair of shoes that need to be fixed, take them up there. They will tell you if they are fixable or not. They will tell you if they are marginal--maybe they can fix them, maybe they can't. Also, if you need a good shine, take your shoes to Mr. Willie Harris at The Shoe Fixer. He can make your shoes shine so bright you can see your reflection in them. read more

I dont do negatives- best to just say no- :) I still owe them 30 bucks- and they still have the boots I dropped off to get zippers put in the back- they put them in the sides. meh. see why I dont do negatives? read more

This place is amazing! Family ran and the quality of service and down to earth environment is nothing less than fabulous. I am born and raised in the Boro and would highey suggest the Shoe Fixer for any shoe repair that you cherish. You will not be disappointed. read more

Love them- they are always so nice and helpful. I wear heels a lot and randomly the bottom soul of my heeled boot came off and they were able to fix it up like it never happened! I am so thankful for their service and saving my shoes life :) They seriously are a wonderful business and my mom and I don't take our shoes to anyone else! Also- if you have a belt that is too big - they can punch more holes in it to make it smaller! read more

The worst customer service I've EVER experienced...Also quoted me a price & then changed it when I went to pick up my shoes...very unprofessional & the work done was horrible !!!!!! I really wouldn't give them 1 star as a review read more

Rock star service and repairs! These people know not only about how to put zippers in tall riding boots but they could teach Fortune 500 companies how to make their customers feel like a million! The most down to earth and helpful staff of folks ever...The welcome sign shows on their faces and they are always glad to see you. Awesome service and staff... read more

Waste of time and money. Brought numerous pairs of dress shoes to have them redone. I wear alot of different shoes based on what I do and only wear each pair occasionally. EVERY pair that was brought here has failed after a few wearings. EVERY PAIR. After about 4 times the sole completely separates. Super glue from Walmart does a better job. Don't waste your time. read more

Shoe Fixer - Shoe Repair Near Me - Murfreesboro, Tennessee

Extremely expensive. $36 for half soles on shoes that don't cost that much to begin with.

This is the boot and shoe repair store I've ever been. I've got numerous exotic cowboy boots as well as dress shoes. They have put new heels on my boots and new soles on my dress shoes and done a phenomenal job. I have had small repairs done and they get them done in a quick manner. On top of that, they offer a shine service and even sell a limited amount of shoes and boots there. They are always wonderful with their service and very friendly. I drive from Nashville to get all of my shoe needs here and will continue to do so. Thanks for all you do guys! read more

Best place to take your shoes for repair ever! Courteous, helpful and will go the extra mile! They will be my go to "Shoe Fixer" from now on!! read more

Brought my heels in for a quick fix and it was done professionally, quickly, and affordably. I was impressed that with such a quick exchange the owner was able to perfectly match my expensive nude heels with the new stiletto caps. read more

I wear heels just about every day to work. Needless to say, I can put a beating on the stem of the heel and the toes. I have taken several pairs of worn heels and boots to the guys at the Shoe Fixer and I always get them back looking like new! In fact, they have replaced worn out heel taps at no charge without me even asking for a replacement! I think that's great customer service and it shows me that they care about my business. For about $6-8 a repair, I'm getting a great deal. I would highly recommend the Shoe Fixer. read more

This is an excellent repair shop----courteous and nice staff. I have used them twice recently and they have exceeded my expectations in repairs. Roger is the BEST-----Thank You! read more

Brought in some Cole Haan boots that I bought used a few years ago for repair. They were in need of some new soles because the original were peeling away. They suggested a leather sole and wow! Great work and fair price! Well worth the investment and can now get quite a few more years worth of use out of those boots. read more

I have never been treated as badly as I was by the owners of this business. I called on the date my shoes were supposed to be ready for pickup, and was berated for inquiring about them at noon when my claim check said 2pm. I was just checking since I was on my lunch break. The wife first let me hear about it, then her husband called me back because I needed to be told off some more I guess. It was so bad I put him on speakerphone in my office so everyone could hear. Nobody could believe what we were hearing. My unwearable shoes were shoved into my arms so hard it pushed me back a step when I picked them up. Terrible place. I'm still incredulous at the way they both acted. read more

Our team was in town, from So. Cal, for National Equestrian Vaulting championships when our girth broke. We were in a panic! Not only did they fix our girth, quickly enough for us to compete, but they threw in a free boot shine for our Lunger. We went on to win the National Championships! If not for their great service we would not even have competed. I just may start mailing them my repairs, from California! read more

Great Store. If you have problems with your shoes please give them a call. www.purethoughts.info

Atleast they sell shoe polish. I took my wifes cowboy boots in for work. Although originally dark cherry in color, the toes and a few spots on the side had become worn and had a light faded color. I asked for the boots to look like new and to make the boots one color. When I picked them up, the toes and sides were still almost the same color as when I dropped them off, but there was a shiny gloss finish covering the boots. I stood there wondering wtf? I pointed out that my boots look like someone spent 20 seconds on them. He then stopped what he was doing, put a cherry polish on them and surprise, the boot color instantly began to fill in. I paid for the work and luckily the polish in glass jars is cheap too. Took the boots home and finished polishing them up myself. Either there was a breakdown in communication or they thought it was easy $. Atleast theres a good selection of polishes to purchase. read more

The Shoe Fixer has been nothing but helpful to me. They are prompt in their service and do a fantastic job. They were even able to save a pair of $300 boots my lab puppy ruined by turning them into cute booties that I still get compliments on. Even though I now live in NYC, I bring my shoes to them when I visit my family just because they are that good. read more