Tucked away in the far corner of the shopping complex on Mallory that is anchored by Kroger, this…read moreDSW is your standard location for the brand. Over the years I have relied on DSW for casual to dress shoes, stopping in when ever a need...or an itch is had. First things first though, when I enter, I immediately scope the clearance section at the back of the store first. If I do not find anything of interest there, then I hit the main aisles. While they have a solid selection of shoes, I prefer their casual/dress shoes to their sneaker selection. I have picked up more loafers and dress shoes from DSW than sneakers for sure. Service at this location is always friendly and helpful. Never had an issue, even with picking up online orders. There may not always be folks available in the moment, but when they are, they are helpful. The store is aging, and could use some TLC throughout the interior and exterior. Parking is plentiful given the location in the shopping plaza. Overall, I am a fan of DSW and this location is convenient for me, so it stays in rotation when I need some new kicks!

The service was amazing, an Employee by the name Alden Ladd was so kind and helped me with my…read morereturn, honestly the best customer service I have ever recieved.

I was able to attend their pre-opening party to shop early and it was amazing!!!!! The store is…read morestocked, bright and beautiful! I loved seeing all the purses and sunnies right there as you walk in! Shoes are in the back left corner and it was stocked to the brim with amazing on cloud deals and Tory Burch! The brands were a flowin! I checked out some of the sunnies as I'm looking for a polarized pair of ray bans and their selection did not disappoint!!!! I was into every nook in the entire place except the dressing rooms but I'm sureeeee they were just as good! I looooove a new Nordy in town! Highly recommend you visit and get your shop on!!!!! Welcome to Franklin Nordstrom Rack!!!! We are glad you're here!

I was amazed at the size of this store, but more amazing were the quality and variety of the…read moremerchandise, sizes, brands, colors----anything you could ask for and more. I hated to leave the day I went and returned the following Sunday. You're mistaken if you don't go to Nordstrom Rack today and take your friends. There is something for everyone with good taste! I almost forgot to say the prices are beyond compare. Truly the best quality goods for the lowest costs I've seen anywhere. Go today! You'll love it.

It's the best and only place to buy shoes in the USA. Great selection and Maria is so knowable…read more She will help you find comfortable shoes. It is not inexperience but worth a little extra for something special.

Great service. Great selection of stylish and comfortable shoes. I bought 3 pair of shoes! I'm…read morefrom out of town, but when I'm anywhere near this shoe store I will make it a stop.

You won't find bejeweled Christian Louboutin's here, but French's carries just about every other…read morevariety. Sales staff were excellent and helpful choosing just the right size pink embroidered boots and matching cowgal hat for the littlest Swiftie.

One of my must visits when I'm in South Nashville, Tennessee. Everytime I go there, I'm walking…read moreout with a new pair of boots or booties. Matthew and Jonathan are great and super helpful (including fashion advice lol). Great prices... see you both soon!

great people wonderful service Love em .This is the only Mephisto outlet store in USA and connected…read moreto only Mephisto warehouse in us! The lady who works at place said that she has tons more in warehouse in stock! If don't see something in your size they'll for sure have it in back! Originally located in CA now here in Franklin TN!

Great store and collection! This is the only Mephisto outlet store in USA and connected to only…read moreMephisto warehouse in us! The lady who works at place said that she has tons more in warehouse in stock! If don't see something in your size they'll for sure have it in back! Originally located in CA now here in Franklin TN!

I love me some New Balances, so having this spot in Cool Springs and NOT in the mall is pretty…read moregreat! This New Balance store is located in a small plaza on Cool Springs Boulevard that also features a Subway, Brown Bag and a few other local services. The store is not large, but it has the basics of what I enjoy about the brand. I have picked up two pair of new kicks from this location over the past few years...my office is right around the corner, so when I am trying to delay hitting the highway due to traffic, I sometimes swing by and that can be dangerous. Service is always solid. I have gotten great service in store, and as well when I called in to see if they had a particular style/size. Overall, not the largest variety, but enough of the classics for this to be solid spot to swing by for a good pair of shoes!

Both my husband and I have shopped here for years, and bought multiple pairs of sneakers over…read moremultiple visits. We've always been impressed with the customer service and the quality of their products. Will absolutely be back I'm sure time and time again.

I came at closing as they were locking up, but they let me in anyway...I made a quick…read morepurchase...excellent customer service!

Franklin Road Apparel is a small boutique clothing store that sits at the far end, or beginning, of…read morehistoric downtown Franklin. I used to get my hair cut at the nearby Scout's, so I would constantly walk through Franklin Road to and from, and realized it was best to look around after as I would always be late if I got distracted on my way to! They offer both Men's and Women's clothing with an extra focus on denim of all types. As with many local boutique style shops, pricing can seem a bit high, however the quality and brands they carry are honestly worth it. I am usually pretty shy about spending a pretty penny on a singular item of clothing, but some of the shirts I have bought here are my favorites and worth every penny. Outside of clothing they have a solid variety of accessories and other random items to complete any outfit. Service is always stellar here as well. From entry to exit, they are friendly and helpful. Overall, when I am in downtown Franklin, whether I need something or not, I always make it point to swing by.

Often when you are looking for an athletic shoe it can become a difficult task. Katie at fleet feet…read moremade it an absolute pleasure! From the first hello to her genuinely listening to my husband's struggle, she was a smart and calming person. From the foot diagnostics to bringing out a broader variety of shoes, the whole experience was joyous. Once hubby settled on the two pairs that worked perfectly for him, we knew that the price fit the perfection. Fleet Feet it is my turn next...see you in a couple of months! Thanks again Katie you fantastical woman you!

I was in need of new running shoes after completing my half marathon as a "gift/reward" to myself…read more Note that I'm no runner nor would I consider myself to be one. However, after doing a brief research of nearby places to visit to get advice and pointers on shoes - Fleet Feet was the place I ended up deciding on visiting. I guess it was my high expectations based off of reviews of others, but my visit wasn't all that "amazing/great." I felt like the person that "helped" me during my scheduled visit didn't really help much. I was looking for more of a conversation between the employee so that I can make a more informed decision. By the end of it I walked away with a new pair of shoes that I've been testing for roughly a week and a half, and honestly I'm not moved by it. I felt like my decision was rushed and that no real feedback or guidance was provided. I also wouldn't consider myself as a hard or complicated customer/client - I just asked questions but felt like I was pulling teeth. Because of this, I'll have to revisit for a return and look for an exchange. Felt like my time was wasted but maybe it's just me?