Dr.Sleep is absolutely the best! She really cares that her patients get the best care possible. I…read morehighly recommend her! The staff is very friendly and her nurse Terri is great at her job and the best at drawing blood.

If you are able to be under Dr. Sleep's care, consider yourself extremely lucky. She has the best…read morebedside manner, listens and takes her time and does not disregard or dismiss your questions or concerns. She has a phenomenal personality that makes her very approachable which makes getting care a more pleasant experience than it typically is with other providers. Worth it, 100%

It's been five years since I first came here, and I'm still frustrated with the practice. I…read moreabsolutely *love* Dr. Trivedi, who also works at this office, and I've asked to become his patient twice over the past five years. I had the chance to see Dr. Trivedi once when Dr. H was unavailable, and I was so impressed by his bedside manner that I requested to switch to him as my gastroenterologist. However, my request was denied after Dr. H's input citing that patients can't switch doctors within the practice. Their secretary staff are at least quick to comply with sending over medical records to my new gastroenterologist or other doctor's that may need my medical summary history performed by Dr. H. If you have the option, I highly recommend seeing Dr. Trivedi. My mother sees him, and two other doctors I know absolutely adore him as well. It's just unfortunate that I'm not allowed to be one of his patients!

I've been going to Dr. Hertz for years and she is awesome. Today I saw her PA Katherine Dodds and…read moreshe is amazing as well. She gave me all the time to go over questions and details of my care. I just felt she needed a shout out for excellent bedside manner. Don't be afraid to try this office for your GI care.

Dr. Lindsay Mossinger is an excellent doctor! Shame on you UCI for closing her practice in Los…read moreAlamitos. I recommended her to everyone I know. Her care helped me get my diabetic blood sugar under control, as well as my cholesterol As soon as I know where she is setting up her next practice, I will ask her to be my doctor again.Visiting her office was a pleasure: the check in staff were welcoming, the nurses were friendly, caring and efficient, whether assisting me on the phone or in-person. WILLETTE T-B.

Well I found her and booked an appointment and yes, I paid cash. Dr. Mossinger is having a special…read moreand for $100.00 I saw my favorite doctor and some of her initial lovely staff in her new big beautiful office. Eat your heart out UCI.. I was so pleased to see her out of the UCI cluthes and on her own to doctor as she chooses. I cannot say enough good about her and will reutrn no matter what my next appointment cost me. Btw, she takes many insurance plans that are listed on her website in Long Beach but unfourtunately, not mine, or at least not mine as of yet. Oh and the parking is great, right in front of the building no walk for those who need a hip and it's free parking. Los Coyotes Medical building is easy to manage. "Every cloud has a silver lining."

Dr Olson did my knee replacement surgery on Oct of this year…read more I am very happy with the way everything worked out. Things healed up fantastic Thank you again...

This doctor seems to have issues with his memory or he's faking it who knows. Been waiting for him…read moreand his staff to get my prescription for over a month so far nothing. Even though they get paid by my insurance. Some of his staff is great and some are not. His nurse rude and a liar jessie who try's to bully you and put words in your mouth. I ask to speak directly to the Dr. I get his so called nurse. I don't know how much clearer do I need to get! LIAR, LAZY, very unprofessional. During the pandemic they were playing games with my life. I needed certain diabetic medications and this is the experience I went through. He and his staff are not friendly and there very rude and don't deserve anyone as a customer.

My daughter needed to get a chest X-ray after her QuantiFERON-TB test came back positive. We…read moreoriginally went to the Cerritos location, but the radiology technician wasn't available, so they referred us to the Cypress location. One thing I really appreciate about Carbon Health is that you can make appointments. We didn't have one, but we still didn't have to wait long at all. Anyone who has been to urgent care knows those visits can easily turn into a several-hour wait, so this was a pleasant surprise. This was our first visit, and I was impressed with how thorough everyone was. The medical assistant asked all the necessary health questions, which I especially appreciated because my daughter has a unique medical history. The doctor then came in, explained everything clearly, and my daughter was able to get her chest X-ray right away. Overall, I have no complaints. The staff was efficient, thorough, and made what could have been a stressful visit a smooth experience.

I know that urgent cares are pretty hit or miss nowadays, but this was a rare hit for me! I made an…read moreappointment within 24 hours because I suspected I had strep throat (lots of time slots available the day before) and this location confirmed that for me within 30 minutes. I've had strep before and received much less efficient and helpful care at other places, so it was refreshing. This urgent care has a spacious and clean lobby, and they were blasting the A/C on this 95° day, so that was nice. Check-in was simple and while they did accept my Blue Cross Blue Shield insurance, I still had to pay $100 out-of-pocket, but that's just my stupid insurance for you. All of the typical measurements and tests were quick, and the strep swab was the least unpleasant I've ever dealt with. The provider came in with the results five minutes later and was so friendly; she showed real concern for how bad my case was. Usually, I try to avoid urgent cares at all costs because I don't typically have good experiences. However, I would totally recommend this one! Glad a friend told me about it.

High quality attention and responsive with excellent services on sight. Love my experience here!read more

Front office staff is very rude. Someone else reviewed and said it seemed like they were at the DMV…read moreand that is so true. I only gave 3 stars for the wonderful experience I had with my urgent care doctor, Dr. Lin. He was very attentive and listened to all of my concerns. I genuinely appreciated how much he cared about figuring out what was wrong with me. Thank you, Dr. Lin.

I scheduled appointments for both myself and my fiancé with Dr. Pepitone because we moved to…read moreCalifornia a few months ago and were looking for a trustworthy, experienced, general practitioner. I spent a lot of time reading reviews online on United HealthCare's website. I particularly liked that Dr. Pepitone studied at Rush University, I also really liked that he is not a brand new/ very young Dr. because this translates to him having many years of experience which translates to a benefit for (us) his patients. Both my fiancé and I had really a good experience with Dr. Pepitone and the rest of the staff at Healthcare Partners. I arrived 15 minutes early to fill out the new patient paper work. The nurse called me back 5 minutes before my scheduled appointment time to weigh me and get my vitals. Dr. Pepitone saw me a few minutes after that (right on time). He listened carefully to my health history and made notes while we were talking. He asked me questions to get an idea of my overall health. I have had a chronic health condition for the last 10 years and while going through my list of current medications Dr. Pepitone pointed out that the steroid nose spray ( Flonase) that I was currently taking could be contributing to this on going issue. I was so surprised to hear this, considering that all my other physicians had never made that connection or mentioned the serious side effects of this steroid nose spray to me. (I had been taking Flonase daily for the last 6 years) Dr. Pepitone prescribed a non steroid nose spray for my servere allergies. My overall impression of Dr. Pepitone is that he is a friendly, knowledgeable and caring physician with a very pleasant upbeat demeanor. After my appointment I met with the patient liaison who explained the benefits of Health Care Partners Medical Group. She explained how to sign up for the patient portal and how this platform gives patients direct access to email their Dr. and receive their results. She also gave me some literature with useful information like the nearest urgent care to our home. She asked how my appointment went and if I had any additional questions or concerns. She explained where I could go to get my labs ( blood work) done. She also told me that they have in office phlebotomists should I prefer to have my blood drawn in the office. My degree is in microbiology and I have worked in the Healthcare/ medical field for over 12 years for big companies like Labcorp and Banner Health. Because of my career experience I have a thorough understanding of what good patient care is and how a good medical practice should operate. My experience with Dr. Pepitone was excellent and I would definitely recommend him and Healthcare Partners Medical Group.

So far so good! I haven't been to the doctor in a while but decided to go in for a checkup. Dr…read more Pepitone has a great bedside manner and I was immediately comfortable with him. Dr. Pepitone doesn't beat around the bush and gives advice that's really easy to understand for us without a science brain. I also really liked his staff and the environment was nice. I was about 10 minutes early for my appointment, but Dr. Pepitone saw me right on time. Highly recommend!

Dr Chrysanthis is a caring, low key, capable Dr. I have gone to her for quite a few years and…read morealways feel she has my best interests. She ways ask if I have any questions and responds as accurately as possible. I''d highly recommend her to anyone.

Very professional!! Highly recommended very important very strong, prompt good people over this…read moreplace

I Love Dr. Shrestha. She's an excellent physician. I wish that I didn't have to go through the PIH…read morecall center to reach the office.

I thought that I had a good and caring doctor. Turns out that when you go to the hospital and need…read morea simple referral and you do everything in your power to fax over everything. Taking hours out of your day and call multiple times to get in contact with your doctor its impossible. The ball was dropped by the front desk as well where neither Sophia or Maris assisted me. The lack of customer service, of empathy, of cares is mind-blowing for a doctors office. It's people's health on the line! I know its a job and I understand but when you are in the medical field its inexcusable. My doctor had my documents and clocked out for the day instead of getting back to me. A simple 5 minute call. What could have made things better was if the staff had reached out. That's their job. Where the doctor drops the ball they pick it up and be my advocate. I have none and this will forever change my relationship with this practice moving forward. Super disappointed and deeply saddened that my health needs are not even worried about.

Great customer service. I called to inquire if they took my insurance. Unfortunately they do not…read more But Pauline ( I think that's her name) went above and beyond to help me find out. She called me back in a timely matter. I wish I could've been seen here!

Dr. Is amazing. I went in for stomach pain and found out I had appendicitis. Could've been a lot…read moreworse if I didn't get diagnosed and sent to the ER so quickly. My whole family goes here and the doctor and staff are lovely.