A Truly Exceptional Doctor and Partner in Health!…read more I have been a patient of Dr. Matsumoto since 2019, and I can say without hesitation that he is one of the most dedicated, knowledgeable, and compassionate physicians I have ever encountered. What truly sets Dr. Matsumoto apart is his approach. He is incredibly patient and diligent, always taking the time to listen to every concern without ever making you feel rushed. His professional, pleasant demeanor immediately puts you at ease. I've always felt like a partner in my own healthcare; he presents all options clearly, but I have never felt pressured to take any medication or treatment I wasn't comfortable with. Over the past six years, I've navigated some significant health challenges that often come with mid-life. Dr. Matsumoto has been my trusted guide through it all--from managing chronic conditions like diabetes, high triglycerides, and fatty liver, to supporting my cancer recovery and mental health. He was instrumental in helping me with short-term disability leave when I needed it most, and his diagnoses have consistently been spot-on. Finding Dr. Matsumoto during such a crucial time in my life has been a blessing. He has been a steady presence through the pandemic and beyond, helping me manage everything mid-life brings to ensure I can live the best quality of life possible. If you are looking for a doctor who truly cares and is committed to your well-being, I cannot recommend him highly enough.

I went to see Dr. Matsumoto and his team in March of this year. It was an annual physical, but it…read morewas billed as both an annual physical and a regular office visit, so I had to pay a significant amount even though annual physicals are free with my insurance. Dr. Matsumoto was also running extremely late (I was in the room, freezing in that gown, for 30 mins) and we had a short appointment. I learned from my insurance company that as soon as you mention that *anything* is not 100% normal (e.g. "oh, my knees hurt sometimes") during an annual physical, doctors are allowed to report that the visit is now "more than a physical" and bill you for it (and they get paid more too!). I have never had a doctor do this to me, but Dr. Matsumoto did. Even the insurance company agreed that it was done in poor taste. Later, I found out that Dr. Matsumoto had ordered tests that we *explicitly* talked about not needing. I wanted to get a stool sample done for colon cancer as it runs in my family. The doctor and I talked about how I did *not* need to get tested for Giardia, Salmonella, or E. Coli due to my lifestyle (no camping, no unfiltered water, no meat, etc.). To my surprise, I was later billed for all these other tests. I tried to resolve this with the Palo Alto Medical Foundation and Dr. Matsumoto himself over several months, and they refused to help. They charged me $240 for the "free" annual physical and $370 for these tests I did not want. On top of that, the entire time I was trying to get this situation fixed, Palo Alto Medical Foundation would not stop harassing me. They sent paper bills and e-communication constantly. My insurance company said that during disputes, the providers are not supposed to harass their patients for payment, but they did. 0 stars for both Dr. Matsumoto and Palo Alto Medical Foundation. I will not be returning to either the provider or the network.

Dr. Lo is a kind and thoughtful doctor. She cares about her patients and takes the time to…read moregenuinely listen to her patients. My family are happy to have her as our doctor. We highly recommend her.

Dr. Lo is very kind, knowledgeable and care about her patients. I have full trust under her care.read more

I saw my wonderful primary care physician Dr John Madej today after working together remotely…read moreduring Covid. I live with a number of long term chronic health conditions including 2 meningioma brain tumors, Rheumatoid Arthritis, Fibromyalgia and viruses that keep reactivating There is NO WAY I could manage all that without Dr Madej! I was feeling overwhelmed with some new symptoms heading into my appointment. By the time I left his office I was calm and confident that whatever is ahead I will get through it with Dr Madej's excellent care.

I have mysterious illness that other numerous Doctors couldn't figure out for more than 10 years…read more Thanks to the Yelp reviews here, I discovered Dr. Madej. He was able to diagnose my issue in two visits. He's like the Dr. House of Silicon Valley. Thanks to Dr. Madej, I eventually fully recovered. I'm adding my review here to pay it forward, and I hope that it would help someone else.

A rare kind of gem in today's world of doctors who are way too busy, impersonal and quick to…read moremedicate. Dr Iwahashi is a doctor who believes in prevention rather than cure. He is calm and patient and takes his time with you.

Please be ware of this place!! It is a scam to just get money. Dont get fooled by the positive…read morereviews. I also ignored a similar review about money and still went there to get trapped. They book a "meet and greet" session for new patients. I asked them 4-5 times before the appointment, how much it will cost after giving all my insurance info. All of their team assured me that it will be 0$ co-pay for me as it is only a meet and greet where Dr. will just get to know you. Guess what, they billed my insurance 700$ after the appointment, out of which they are asking me to pay 300$. This is a scam. And the Dr. did nothing in this appointment, no advice/tests nothing, other than me sharing about my medical history and past test results and my concerns. I got to know that there are California laws against this, I will be filing a legal complaint Update: I called their billing office as Dr suggested in his response and told them I'd report them to the medical board. They said they will file the claim with insurance with a different code to see if they can bring the cost lower. You know what they did instead? They sent the bill to collections immediately. No warning, no attempt to resolve, no accountability. Just pure, disgusting greed and lies in every interaction. This place runs on lies, shady billing tactics, and a complete lack of ethics. And if you dare to speak up, they'll come after you. Because that is their business to suck up on your hard earned money $325 isn't going to ruin me -- but this kind of disgusting thug behavior is what unfortunately defames entire healthcare. I hope this "doctor" Iwahashi loses every patient who reads this. They don't deserve your money, your trust, or your time.

The visit went pretty well overall. I walked in and was greeted right away. The place wasn't too…read morecrowded which helped keep the noise low. I liked that they had someone check in with me while I waited just to let me know the doctor was finishing up with another patient. Once I was in the room, the doctor asked about a few different areas of my health, not just the one I came in for. That showed they were looking at the bigger picture, not just treating symptoms. They explained some things in terms I could actually understand, and didn't just use medical lingo. That helped me feel more involved in the conversation. I did have to wait a few minutes alone in the room which felt a bit long, but once the doctor came in, they stayed for a good while and didn't make me feel rushed. They had a calm tone and maintained eye contact which helped build trust. I'd say they're very attentive and good at reading between the lines. Definitely a professional experience.

Dr. Jain has been my primary physician for the past several years now. I truly feel connected,…read morecared and he genuinely feels concerned for your well-being. He is very methodical and I have been always very satisfied by the care I received with him. He patiently listens to all your concerns and offers step by step remediation. Prescription filling is prompt and my wait times from waiting room to exam room are brief. Besides Dr. Jain all his staff, front desk and nurses at his clinic are friendly and always smiling creating a good positive atmosphere for patients. The only caveat I would point out is, considering bay area traffic getting at the location on time for an appointment is a challenge given the location.

Very thorough in his exam and explains things in a clear and understandable way…read more His team was also very efficient and pleasant.

Dr. Malik treated me during an emergency infection and took better care of me than my own PCP! I…read morehighly recommend him!"

I've been going to Dr. Tatelman for years now and she is fantastic. The reviews are correct, she…read moreis extremely thourough, writes every detail down and actually listens, and will bring up things from past visits to make sure it's been resolved. I was in Mexico and needed to be hospitalized. I wrote down everything they put in my body just in case. When I came home, I went straight to her and to my surprise, she was fluent in Spanish as well! She also listens. I was sluggish, tired, and had no energy. She kept hinting at depression, but I told her I would consider that if we could do all the blood tests to make sure there isnt anything else wrong with me. She not only was able to find out what was wrong with me, but we worked on a plan to get my numbers back in range. Also, she asks if I'm sticking to my regimen every follow up.

Maybe it could be noted that this person is not taking new patients; made an appt in July for Oct…read moreand the day of scheduled appt it was cancelled, very poor customer relations

I don't dread doctor's visits anymore. She is fantastic!…read more Dr. Stenberg is very thorough and makes sure to ask all the questions before making a judgment call. She provides detailed instructions, which makes it very easy for me to follow. She (or her awesome nurse Rhea) always follows up very promptly with test results or if I have a question. Beyond medicine, Dr. Stenberg takes the time to listen when there are issues, but she also takes an interest in how I'm doing. She is easy to talk to and has a great demeanor. I am happy to have found a doctor who is highly professional but also very caring.

I am so happy I came across this MD. She is fabulous! Best MD I've ever been to. Never rushed to…read moreget you in and out...takes her time with you. And I love how all your prescriptions and medical history is on a computer right in the room. Very efficient. Wouldn't go to anyone else...(unless my insurance changes). The nurses there are awesome as well! I almost want to get sick just to go...lol..not really...but she is really great!