As a healthcare professional, I understand the challenges involved in finding quality care. Based…read moreon the experiences of my patients, excellent primary care may be the most challenging to find. Here, I've found an excellent physician in Dr. Velez. I came in as a healthy, young male for a pre-employment physical. Working in healthcare, I get physicals at least annually, among other tests and screens. She could have easily performed a cursory physical exam, asked me whether I could physically work, and signed my form. Instead, Dr. Velez provided a complete physical exam, obtained a full medical and surgical history, and screened me for a few health conditions based on my intake forms and family history. Needless to say, I was impressed with her approach this visit. Not only does she provide comprehensive care, she also knows how to build rapport. She entered the room with a friendly smile, used little medical jargon, which improves communication for many, and was very approachable. If I were to stay in Orlando, she would be my primary care physician! Velez Family Health is located in Dr. Phillips in an office building. It's not visible from the parking lot, but if you walk down the hall of the north building, you'll find this clinic on the first floor past the restrooms. The place is clean, and the front desk staff is affable. Want a doc who truly cares about your health? Come here!

What an incredible experience! Dr. Velez is extremely knowledgeable in not only modern medicine,…read morebut nutrition-based medicine as well. She gave excellent recommendations that some would regard as a "holistic approach" to go along with my medication and I'm very confident I will see greater results now than I ever have before because of this additional guidance. In addition, her office staff is also amazing. When they found out that I self-pay for my medication, the office manager took the time to find discount coupons for me online, saving me over $60 at the pharmacy today. I couldn't be more thankful and grateful to have found such a knowledgeable and caring staff that truly goes above and beyond for their patients in both treatment and customer service. My family and I are looking forward to many years with Dr. Velez.

I went today and everybody was very welcoming, I was taken care of pretty fast, the doctors and the…read morenurses are amazing, since it was my first visit my medication was free of charge and I got referrals for some tests that the doctor recommended free of charge as well, I highly recommend Shepherd's Hope for people who don't and can't afford health insurance.

This place rocks. The staff and Doctors are all caring, friendly and professional. If you plan to…read morevisit make sure you are on time and except to wait.

I love this place! I don't know why it took me so long to start trusting my health care needs to…read morethem. They are located at 320 South St. Perfect for me as I work a 5 minute walk away from them. The check in staff are very friendly and helpful. My APRN (advance practice register nurse) is amazing. She is patient, very thorough and she listens to my concerns. She makes sure everything is working as it should be. I also love that there are no surprise charges. I get an email before my appointment letting me know what is going to be done, what are the charges, and I can pay beforehand.

I started coming to this office because my insurance doesn't work with my previous doctor"s office…read moreanymore. This office, my new primary care office, is less than a block away from my job; I love that. It is at 320 E South St, right off the 408. The office is very spacious and clean. Staff is awesome. My new doctor is very thorough, personable, patient and caring. Need lab work? Lab office right by it. Perfect place for me.

I am absolutely thrilled about this doctors office that is new to me. My wife has been seeing Dr…read more Justin Menezes for a few months, and cannot stop raving about him. For many months I was expressing my disappointment with another doctor I was seeing, and my wife encouraged me to go to this practice. Upon entering the office, I was greeted with a cheerful smile. I checked in, and had to fill out some paperwork. To my delight, upon realizing that I was already in the system my paperwork was shortened. Upon meeting Dr. Menezes, I must say he took the time necessary to meet with me about my concerns. We reviewed my medical history, and we took a look at the next few months as to what we want to do to improve things. All I wanted was a doctor to sit down with me, have a conversation with me, give me the time that I wanted to spend with them. At my previous location, I did not know what doctor I was going to see, and I always felt like they were in a hurry to get to the next patient. At this point in my life, I would like to develop a relationship with one doctor, and one doctor only. Dr. Justin Menezes is that doctor.

Been using Dr Harry Gordon for over 30 years! Wouldn't use…read moreanyone else! Love his staff and Dr. Is very caring!

Dr. Gordon has been my personal doctor for over 12 years. He has been absolutely excellent. Not…read moreonly is he highly professional but he is also very personable and knowledgeable. He has helped me navigate a wide variety of medical conditions over the years, always listening, examining and offering solutions. As a long time attorney, who works with physicians as part of my practice (not family physicians), I have dealt with a large number of doctors in many specialities. I consider my doctor, Dr. Gordon, the best of the bunch and I know that Orlando Magazine has recognized him as one of the best in the metro area as well. If you are considering a physical, a check up or are having any kind of non emergency medical need, I would strongly recommend Dr. Gordon.

I've been a client of this facility for quite sometime now and for very good reason. not only has…read morethis establishment been constantly providing the best care I've ever reviewed in my entire life, but there gone above and beyond by making appointments either last minute emergencies or even telehealth appointments during my lunch break at work. I just recently had reached out to them regarding a need that technically their prices doesn't provide, however, they still were able to prove to me how much they care about their patients by listening to my difficult situation, attempting to problem solve with proper resources and avenues, and gave a referral to another organization that was in their repertoire of networking which was so mind blowing! However, upon having two instances where the services I desperately needed were pushed aside at this location, I contacted Pineapple again with desperation and asked what can I do?! Without hesitation, my case manager was able to get in contact with a more reputable source, have them push the urgency of my case to initiate that person reach out to their supervisor, get back to me with approval to give my info to them, and then provide me with that persons contact info in less than 30 min! Truly appreciate all of the extra effort and the continuous 5 star care I've received here and plan to continue going here for the foreseeable future. Thanks everyone at Pineapple Healthcare!

I recently moved to Orlando…read more These folk were amazing in coordinating my health care both with them and needed outside referrals Made what seemed to be an impossible search for the providers I needed so easy