Dr. Julio Alvarez Cardona is an exceptional provider. He is attentive and takes his time to really…read morelisten and evaluate your concerns. I highly recommend

Tried months ago to get a transfer of care, but it was never initiated despite "Office manager"…read moreclaiming it would begin. As a result, it took weeks to get an appointment for results that are now going to be seven weeks out of date when they are interpreted to me in TWO weeks. This is frustrating because I'm very ill, and have other specialists involved, and they are waiting for OH's specific interpretation of results for their own version of care for my condition. Just yesterday, I had an appointment - which Alyssa booked, and I had disclosed that I was wedging it in before an appointment with another specialist, but after a 45 minute wait, I was told it would be another 15-30 minutes. I told them I'd have to leave (and they could see that, because now the waiting room was out of chairs) so I didn't have to pay the $200 last minute cancellation fee to the other place. The doctor I was supposed to see left a recorded voicemail confirming they were (1) ready to give me the results on the phone and (2) they'd call back in 5-10 minutes. This is the next day, and "Office manager" has been the only person to return the call, and... now I'm waiting two more weeks, but my condition will be 7 weeks beyond those results. I've tried to tell them the new emerging symptoms, but they only say "I'm not clinical" when you do that. Meanwhile, getting to actually SEE a doctor isn't even a promise IF YOU GO TO THE APPOINTMENT. The outcome? I'm sicker than when they first saw me, they know that, they make the condition worse by only ever having maybe one appointment available per week (while they claim I'm not flexible), and I'll probably be admitted to the hospital before this place even cracks the seal of those results. They are on recorded lines claiming I'm 5 minutes away from knowing the results, but 7 months after making my first appointment, and I have yet to be seen by a doctor here a second time, with nothing but roadblocks, raised hopes, and lies. If they mean "hey, we'll make your infectious disease way worse without even telling you if, you know, it's contagious" by "infectious disease group", they should be more specific. I'm just kind of stuck with these people, because I foolishly thought maybe it was the doctor dragging their feet, when this instead seems to be a top-down problem from this entire establishment. Lastly, they're going to beat a dead horse if they reply explaining things about "well, we have other patients and..." I'mma stop you right there: I was actually early to my appointment yesterday, and I watched everything unfold. I know why I was skipped. Your cameras do too. You didn't have to lie, lie, lie with every move since. You've ruined my health and killed my hopes to get better. But hey, at least I have my health, righ-- Oh, I don't. UPDATE: Instead of getting my results at the appointment that finally happened? No, the doctor treated it like a new patient appointment, did not disclose them, said they didn't know enough about me (despite having given them plenty of other results), said I'd have to come in and see her personally (though the office manager told me I'm to exclusively see Dr. Crespo after this visit). So, I ultimately don't even know WHO my care team is, and the lady holding my results hostage? NO OPENINGS UNTIL AUGUST 2026. This has gone too far, and this place simply refuses to do anything but jerk me around.

Office and staff are perfectly nice, however, I, with no underlying issues was made to have two…read moreappointment one of which had to be in person or my required medication was withheld until set appointment was made. Total FaceTime with attendee lasted about five minutes for any appointment. My second appointment I pressed them to do telehealth. They proceeded to charge me $175 for a 3 minute phone call citing that the "type of call" not the "length of time" for the cost! Note: items discussed "your labs are fine" and "do you need a prescription refilled" BS ...

Very clean and well maintained office. Everyone is so friendly and helpful. We have been there a…read morehalf dozen times already and have yet to see a doctor. Hopefully, we won't have to go back.

By far the most comfortable experience at a doctor. Everyone is SO nice and the entire office was…read morevery clean. I'll definitely be keeping them as my primary for the foreseeable future. they even do labs & psychiatry in house !!

I had heard about Crew Health through a peer group I attend in Orlando…read more I needed to find a new PCP so I emailed them to get started. I spoke to receptionist, Jelly and she was super helpful, thorough, prompt, and overall great experience. She listened to my needs and was able to transfer my other medical history and documents to my file. I was able to do everything electronically and scheduled my appointment. You can opt in to have them email and/or text you appointment reminders and they send it to you a day in advance so you can confirm or reschedule. Fast fwd to the day of appointment I had car problems and had to cancel my appointment. I had to wait to call and speak to someone as the issue happened during thier lunch breaks. I finally spoke to someone and was able reschedule with ease. The appointment went well and i was able to make them my pcp. Highly recommend

I started coming to this office because my insurance doesn't work with my previous doctor"s office…read moreanymore. This office, my new primary care office, is less than a block away from my job; I love that. It is at 320 E South St, right off the 408. The office is very spacious and clean. Staff is awesome. My new doctor is very thorough, personable, patient and caring. Need lab work? Lab office right by it. Perfect place for me.

I am absolutely thrilled about this doctors office that is new to me. My wife has been seeing Dr…read more Justin Menezes for a few months, and cannot stop raving about him. For many months I was expressing my disappointment with another doctor I was seeing, and my wife encouraged me to go to this practice. Upon entering the office, I was greeted with a cheerful smile. I checked in, and had to fill out some paperwork. To my delight, upon realizing that I was already in the system my paperwork was shortened. Upon meeting Dr. Menezes, I must say he took the time necessary to meet with me about my concerns. We reviewed my medical history, and we took a look at the next few months as to what we want to do to improve things. All I wanted was a doctor to sit down with me, have a conversation with me, give me the time that I wanted to spend with them. At my previous location, I did not know what doctor I was going to see, and I always felt like they were in a hurry to get to the next patient. At this point in my life, I would like to develop a relationship with one doctor, and one doctor only. Dr. Justin Menezes is that doctor.

We use them as our family doctor and I used to see Dr PFAFF though I think he had mostly retired…read more Still think this place is great. Can get appointments on short notice if needed and in general haven't had any problems.

Great staff and service. I use them as my primary care and have been pleased every time.read more

RUN RUN RUN from this practice! I am NOT slighting Dr Patel. The issue is after 3 visits I have yet…read moreto see him! The ARNP has the general attitude she runs the practice. They have medical assistants practicing outside their scope of practice ( bladder installations with medications) doing procedures only an RN or higher should be doing. When I complained to the ARNP about this coupled with a lack of sterile procedure and lack of lidiocaine to numb the area that should have been by the medical assistant, she said she would "take care of it". The next call I got was from the practice manager. Are you sitting down? Her call was to "release me" from the practice in the middle of a treatment for bladder pain. It gets better. Today I get a letter from the ARNP- NOT the doctor -"releasing me" from the practice, but willing to treat me until November 15th. It is now October 20th. You think I am going to ever set foot back in there? I have been a patient of that practice for over 15 years. In that time many physicians have left. I have had 3 different urologists here. I have never in my life been treated by a medical practice in this manner. Advent Health this practice is a disgrace! I use many physicians from their medical groups and I have never been anything but happy with every single doctor and staff member. The entire support staff needs a huge overhaul and understand what the term scope of practice defined by the Department of Regulations means.

I'm a new patient and will NOT be returning after my first visit. Tonya Haber acted rushed, she…read moreasked me about my health history and then interrupted me to rush it along and I never got to finish. I was able to tell her about one body part that was bothering me expecting her to give me advice, suggest next steps, tell me it was normal or really any kind of response but instead she just said "ok" and moved on. I asked one question and she looked at me like I was crazy for asking which made me feel really uncomfortable so I didn't ask my remaining questions. The entire trip to her office was a waste of time.