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    Altamonte MD

    3.7 (22 reviews)
    Closed 8:00 am - 4:00 pm

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    This was from Family First Health Center. They're amazing.
    Prisa T.

    I joined membership with them back in June 2020 in hopes of finding a new good primary care clinic since I moved to Sanford from Daytona and I was way overdue for my yearly check up physical exams. Sadly, I had to cancel my membership on the phone on July 27th 2020. I will list pros and cons of being a member here from my experience. PROS 1. ALMOST* everyone is so nice and friendly 2. Ms.Lydia is a good PA and I can tell that her and her team really do care 3. The prices are somewhat still affordable even without health insurance 4. Not terribly difficult to make appointments. You don't have to wait too long. They can get you in within a week or two. (With some clinics you do wait a long time sometimes up to months like my previous care provider in South Daytona. But he was amazing so I really wish I stuck with him because right now it's almost impossible to see him any time soon.) 5. The place is clean, and seems well sanitized CONS 1. The lady who works at the front is actually my deal breaker. She always answers the phone. Her name is Kelly. Let me tell you first that I have lived in Mississippi, Oregon, Texas and Florida and I have been to COUNTLESS primary care doctors. I have not had a single place that have a front person who's utterly rude, impatient, uncaring, mean and really extremely unprofessional as Ms. Kelly. I have no idea why every time she talks to me on the phone (or even in person) she has such a bad attitude. She makes you feel like you are bothering her. Makes you extremely uncomfortable to even call and do simple thing such as rescheduling or following up with lab results etc. Which shouldn't even be that way. And trust me, I am not exaggerating. I'm usually very polite and respectful to others in general and I believe I haven't done anything wrong to her so it makes me feel really bad. She would "sigh" after ever other sentence and sometimes even yell at me on the phone. For someone who has social anxiety like me (which already makes me feel uncomfortable being on the phone and always feel like a bother to others) this is the last thing I expect to deal with from my primary care office. I know it's ridiculous that she is the reason I decided to no longer use Altamonte MD service but I couldn't help. After all she was the first person I have to deal with each time I contacted the office so if it caused me so much stress then I really don't need this. I even started to think whether it's actually because my ethnicity (I'm Asian) but I normally don't play race card so I talked to one of the girls who is Ms.Lydia's team about my concerns regarding Ms. Kelly, she had told me that I am not the only one who had a complaint against Ms.Kelly so I think it's just a case of misfit of a job for Ms.Kelly. I wrote this in hopes that no other patients would ever have to deal with this again because it's not fair. 2. I had lab test results on July 20th and had signed a form of release to forward all the results "including EKG test and a note saying whether my EKG test is normal" to my ADHD specialist, but it took me 5 days from July 20th(Monday) to July 24th(Friday) just to find out from Ms.Kelly telling me that Ms.Lydia who is my PA, couldn't "write such a note because she is not a cardiologist". It was very disappointing because that's not what I heard about her scope of work and took me that many days to find out about it. I decided to call bunch of primary care offices nearby and including one in Daytona, all of them told me that "of course our primary care physicians can definitely do that for you!". It made me think wow....why would Altamonte MD have such a trouble doing such a simple thing for me then? I decided to go in this place called Family First Health Center in Daytona which is 40 minute drive from home and I'm so glad I did(TOTALLY WORTH THE DRIVE). Everyone was lovely there. The doctor was great, the lady at the front was so sweet and kind to me. Everyone was so caring. I was like, THIS PLACE IS MY PLACE. It's how it's supposed to be. They wrote a note that I needed. I'm sold. So long, Alt MD.

    Reception area
    Mercy A.

    First Time patient and I loved the welcoming lobby, very spacious with lots of comfortable seating, TV and water station available. Front desk girl was super sweet, very informative and professional. I asked about the no insurance plan, & she got me the info I needed. The medical asst who took me inside was also friendly and cool. I went in met my new doctor and his student assistant. I felt comfortable talking about myself, I was straight to the point and he was as well on what I needed to do. They sent in my RX and I was done. They have a patient portal you can login prior to appointment which I did my preregistration and paid my co pay.

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    5 years ago

    This doctors office is great. Friendly staff and quick service, highly recommended. Also, conveniently located.

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    Ask the Community - Altamonte MD

    Do you do bloodwork?

    Yes, Altamonte MD draws blood in-house and sends it out for testing through different lab companies.

    View All 2 Questions

    Review Highlights - Altamonte MD

    Dr Lydia is so nice and personable and I was very impressed with her both her bedside manner and the time she took to talk with me.

    Mentioned in 4 reviews

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    Andrew E. Krupitsky, DO - Dr. Andrew E. Krupitsky, DO

    Andrew E. Krupitsky, DO

    (1 review)

    This office poorly handles its patients and its practice. I originally started by having Dr…read more Krupitski as my doctor and he always took care of my situation. Back in June, he started a med vip program and since then this office has gone downhill. His VIP Program tries to charge patients 129$ per month just to be on his practice on top of any office visits and fees. He had all of his patients that refused to sign up moved to a hatchjob of a doctor Margitus. She started off by refusing to fill medications the same way the previous doctor did, and eventually trying to refer people to clinics that have a 500$ initial visit pay. I finally asked for my medical transcripts a month ago, and was told they'd call me when they are ready. A month goes by and I do not hear anything and its time to fill one of my normal medications and they simply make me go cold turkey and said I should have another doctor when they FAILED to provide my medical transcripts to find another doctor. If you value your health, I suggest you stay away from Altamonte Family Practice.. They have turned into a money hungry office that doesn't care for patients at all.

    From the owner: Dr. Krupitsky offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Altamonte Springs. Dr. Krupitsky sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Krupitsky is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

    Altamonte MD - familydr - Updated May 2026

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