I wish I had the experience of the other two reviews. I arrived and saw no one in the office for 25…read moreminutes. Not sure if they were eating lunch but if so, it'd be helpful if they posted their lunch hours as I would not have come during this time frame. But I was hoping to squeeze in my appointment in between work meetings and picking up my kids, and an hour should've been more than enough time to accomplish this. Instead, I was greeted with silence with no real obvious reason as to why no one greeted me or even attempted to bring me back. Needless to say, I'll be taking my business elsewhere.

Compassionate staff, excellent Doctors. I was in and out in 10 minutes. I will never go to another…read morewalk in clinic. MD Now is the best one I've ever gone to.Highly recommend for that infection, or UTI!

I went there last saturday morning. Right at opening. Got seen and was out in understand 45…read moreminutes. Thank you for the prompt response. ​

If you're reading this, I highly recommend that you do not go to this urgent care under any…read morecircumstances. You will likely just waste your time and your money. At the end of the day, you're better off going to your primary care physician. I went in expecting to receive medical care and guidance from a doctor, but instead, the doctor looked at me and asked me how I thought my symptoms should be treated. Excuse me? You're the doctor. You're the one who went to medical school and is supposed to know how to evaluate and treat my symptoms. I should not have to tell a medical professional how they should treat me after paying for a visit. What made the experience even worse was being told that I was feeling better when, under no circumstances, had I ever said that. I don't understand where that assumption came from or why words were being put in my mouth. As a patient, I expect a doctor to listen to what I am actually saying--not tell me what I supposedly said or how I supposedly feel. The prescription situation was another complete mess. I specifically checked to make sure my prescription was being sent to the correct pharmacy. After I was told the pharmacy information was wrong, they supposedly corrected it, only for the prescription to be sent to the wrong pharmacy again. I called back, was told it had been sent to the correct pharmacy, and still had to go through multiple hoops just to get a prescription sent where it was supposed to go. The amount of unnecessary miscommunication and runaround was ridiculous. What makes this even more frustrating is that I had already been to this same urgent care a couple of days earlier for my ear and other symptoms. During that visit, I specifically told the provider that I believed I had a sinus infection. That information was documented in my medical notes. When I returned only a few days later because my symptoms had continued, I was told that I had not previously mentioned those symptoms, despite the fact that I could clearly see they had been documented during my previous visit. So I came back only a few days later with continuing symptoms that I had already discussed with the same urgent care, only to feel like the previous conversation had essentially been disregarded. Then I was asked how I thought my symptoms should be treated. This was an unacceptable lack of professionalism and communication. I understand that doctors cannot always give patients the diagnosis or treatment they want, but that is not the issue here. The issue is being listened to, having your concerns accurately documented, and receiving competent medical guidance for the money you are paying. As someone who has gone to college, built a business, and understands what it means to provide a service to paying customers, I can tell you that if I treated my own clients this way, I would expect to lose their business immediately and have my business practices questioned. This experience is exactly why so many people are hesitant to go to the doctor in the first place. Patients should not feel like they are jumping through hoops just to be heard and receive the care they came in and paid for.

The front desk receptionist was so unfriendly and had no customer service skills. She asked me what…read morewas wrong, but then wouldn't even listen to me when I tried to explain to her the problem. She ended up telling me to go someplace else for care. New place, but already going in the wrong direction.

Quick and easy service. Friendly staff. Judy and Danielle made everything easy and simple…read moreprocess. No wait and being able to just walk in with them being new is something to take advantage of. And they offer you a cookie with every visit! Something nice for the kids.

I have visited this CareSpot twice in the past month, both for different reasons. Both times the…read morecheck in process was quick, efficient, and effective. The first visit was for cold symptoms and I was provided with a prescription as well as better tips for allergy and cold season. Not as urgent and I was probably in and out in 30-45 minutes. Second visit was more time sensitive as I had a deep cut on my hand. Before I checked in I was seen to determine if they could help me. Once that was decided, I checked in and received treatment within 20 minutes. Also important to note, I got there 45 minutes before closing and did not feel like I was rushed and received proper care. I would highly recommend this care spot!

My husband woke up feeling terribly sick yesterday. He did go to work but ended up leaving early…read more By the time I got home from work he was so sick and in so much pain (throat and head) I was certain he had strep throat or Covid. I drove him to the Care Spot that's 5 minutes from my home. We arrived at 7:51pm and they close at 8pm. Even though it was late they still saw us and provided very kind service. I was especially impressed with the attentive care of the nurse and doctor in the back. They were so kind and caring and I really appreciated it. He ended up having Strep throat and they recommended we get the meds from a 24 hour pharmacy that wasn't too far away. Everything went smoothly and overall I would definitely go back there whenever one of us gets sick again. We were out of there within 35 minutes.

I have gone to 2 other urgent care in longwood and altamonte springs and they were totally…read moreincompetent. One even put my wrist brace made for the left hand on the right hand. Didnt even see mistake when I questioned it. Express Care PA Robert Walther (hope I have spelling correct) was truly amazing. He examined me heart, ear, nose and throat thoroughly. Requested xray done on premises. He called me following day with doctors diagnosis after reviewing my xray with Acute Bronchitis and they ruled out Pneumonia. The cough medicated Robert prescribed was fantastic controlling my constant cough and I was finally able to sleep. Waiting time was minimal as I was seen within 10 minutes. I HIGHLY RECOMMED THIS FACILITY OVER ALL OTHERS. Negative reviews are from years ago, they must have different staff. Thank you to staff for the wonderful service.

P.A Walther has been extremely helpful throughout the last…read morefew years! He's helped out considerably through my bouts of Upper Respiratory infection. This week he treated me for the symptoms of Covid! He follows up when he needs to, and I really feel well taken care of every time! The front desk has also been EXTREMELY helpful! Thanks for being there when I've needed you most!

So I left my primary care doctor's office because I felt like a number. It just wasn't the same…read moreanymore and I heard from a co-worker that they switched to Advent Health Primary Care+. I decided to take the leap of faith and make an appointment. I am glad that I did. I live in Apopka and this office is less than 10 minutes away from me, so its location was important, They have late hours until 8pm on weekdays and are open on the weekend. If you are familiar with the Advent Health system, all of your medical information is accessible through their website or their app you can download on your phone. I love that if I get bloodwork done at one of their locations, it's almost immediately available in their portal. I can access my past appointments and if I have ever gone to a Centra Care or the Advent ER, all of that is available. So far it's been great. Even if I don't always see the same doctor, all of the notes are in the system. Every time I have had an appointment, the doctor or the assistant has been very caring, helpful and informative.

Finally changed from Hunt Club Medical, Dr Toochinda (after MANY yrs!) to the Advent Health primary…read moreCare in Apopka. Hunt club medical had become too busy most of the time; they also took walk ins tho took people w/ appts first. It was hard to get in to see the Dr,although the PA's were excellent. Decided to keep everything w/ Advent Health and was very happy the two times I've been there. Easier to get in & nicer, quieter atmosphere.

Absolutely love how close this place is to my neighborhood. I caught my finger on a mandolin pretty…read moregood and it wouldn't stop bleeding and I had plans in an hour. I got lucky that nobody was there and they had me out in time to get my daughter to her favorite movie. I let them know how important this rush was and they made sure to move promptly for my benefit, which is greatly appreciated. I will be going back to this place.

I have been here Mamary times. The black/male/PA was very rude. I will never go back there againread more

I wanted to compliment Mrs. Del Sol and Veronica, they were both very friendly, knowledgeable and…read morehelped me in a timely manner. They are a huge asset to your company. I would recommend them to anyone needing to be seen as they made me feel comfortable and gave me quality care and took their time to ensure I got thoroughly cared for. Thank you again for being patient and answering all of my questions and I will highly recommend them to any friends or family.

This place is a joke they would cancel your appointment on the last minutes. I had to wait 6 months…read morefor them to give me my results. It is completely on believable. They are always changing doctors and they just don't care about the patients. BE REAL CAREFUL BY GOING THERE. Esta clínica no es recommendable los Doctores no le importan los pacientes le cancelan las citas y lo hacen esperar meses para darle una cita no tienen consideración con uno. 6 meses para darles uno resultados de laboratorio a un paciente. No le recomiendo que pongan su salud en la mano de estos irresponsable.

Not sure if being Duke at a doctor's office is a thing to celebrate, but if/when you need medical…read moreattention, it's better to be safe (shingles, for instance, is not to be messed with). If there's a small complaint (or a couple of them), it is that you're not able to get in when you need to - it comes and goes - but I suppose that's true of any doctor's or dentist's office. Dr. Lopez is sometimes loath to refer me to a specialist even when I ask for one - they want to be the arbiter of whether it's warranted or not. On the plus side, the wait time at this office is phenomenally great usually: I've been in and out in less than an hour more often than not. This most recent visit was 45 minutes, and it included a tour of their new dental set-up. Maybe that would explain why you can't always get an appointment when you want - they actually manage their patient load in a meaningful way. They also sweeten things for patients from time to time. Last summer, they had ready meals that you can go by and pick up (register first) every Friday for a few weeks. This year, there was a 'turkey gift card' ($50) for TG. Unfortunately, it was at a specific time only, and I was not in town that day, and there was no way to get around it. Still, I'm happy enough overall that, for now, I'll continue to call this my primary care provider.

Georgett Khoury is one of the most incompetent doctors I've ever had the displeasure of visiting…read more After over a year of dealing with them as a primary care doctor I can confidently say they are incapable of diagnosing anything beyond the simplest of ailments you might have -- combative and ignorant mumbling individual who shouldn't have a medical license and clearly did the bare minimum to get their degree, then proceeded to stop learning beyond that. They also will send you to get a test done and then hold your test results hostage behind another doctors visit you have to pay for just for them to read off the results verbatim.

Dr. Aggarwal is an amazing Physician! She is always sure to inform her patients about what all…read moretheir medications' uses are, taking care to ensure they are aware of what they are being treated for and why. She defines the real-world meaning of scientific lab results and makes them easy to understand and apply to your everyday life. She makes medicine easy and spells out all the most important aspects of your future care. I went to her with what seemed like an encyclopedia's worth of medical history, and she took the time to go through each of my health issues and made sure I was where I needed to be with each one. I would highly recommend her to anyone in the area looking for a well-versed MD! She sees patients of all ages, shapes, and sizes--so Altamonte MD is the perfect place to establish any family who wants centralized, one-stop care! She also performs GYN exams, making this location an excellent place to settle into for all medical needs! Her MA, Jamie is also an amazing medical professional, eliminating the inevitable "dreaded" feeling of the doctors office and replacing it with a cheerful, warm attitude and willingness to help. Jamie made me feel right at home. I've been to doctors' offices where nurses/medical assistants only exacerbate my already present "white cost syndrome" and that was simply not the case at Altamonte MD. Its cheerful music, clean and streamlined decor, and friendly staff made my visit relaxed and efficient. 5 stars!!!

Very short wait I loved the new dr Pedro Gonzalez he was super nice and concerned and created a…read morequick action plan