The staff, front desk, nurses, physicians and support staff are .knowledgeable, efficient and…read morefriendly. I didn't have to wait to be seen. The office / exam room and bathrooms are very clean. I highly recommend this practice. Also, this was a new practice that I transferred to. The NP, Michelle, decided to have an test done and I was found to have cancer so if I stayed at my previous practice I would had never know.

Mislead my son making him get a complete physical for a Covid test!…read moreThen said rapid test wasn't covered under insurance....funny Bc every other place covered it. Would not give detailed receipt for my insurance. Now my insurance company EMPIRE is going after them. Tried to get info from receptionist on the phone...kept putting me on hold saying we can't give you a detailed receipt with cpt code for insurance. Watch out for these scammers!

If you like to wait 1.5-2 hours each time you see him the sure. He spends too much time talking,…read morenot efficient and concern for your time. He has been my Internist and I am still sitting in his office as I type. Never again!

Dr Alexander is a kind caring doctor. I have bed. Going to him for years. He gets to know his…read morepatients. You are never rushed. He takes his time with you and answers all questions. I highly recommend him. I've been going to him for over 10 years. He's a keeper for sure.

Dr. Nadroo was the attending physician for my non-English-speaking father at the local hospital…read more She took the time to call my brother each day to keep the family updated and honored my request to see us to answer many of our questions. She willingly answered my questions even the day after my dad's discharge and has been a very responsive ordering-physician to the home care team. When we called to set up appointments, the staff were very friendly and did not rush us along as it would often happen. I've always believed that the front office staff is a strong indicator of what the practice is like. Dr. Nadroo has been present, competent, and kind. We highly recommend her to everyone.

I have been working in NY lately, although I presently reside in Florida. I needed to see a doctor…read morelocally for a followup to having pneumonia. My old local doctor's office, prior to moving to florida, insisted I change my primary care designation to him before they would schedule an appontment to see me. As I didn't want to do this just for a followup visit, I was then lucky enough to get a referral to Dr. Nadroo. I found the staff to be very accomadating and her to be a very good, knowledgable and caring physician. Would recommend this doctor to anyone.

The office cancelled my appointment 10 minutes before the time, while I was already on the way. Do…read morenot book through ZocDoc as a new patient, they will cancel your appointment and say you booked it as an "existing patient" (while that is not the case) and magically will not have availability for you as a new patient . The receptionist or whoever it was on the phone told me to go to urgent care instead of going to an PCP, after not knowing anything about the context of my visit (when urgent care would not be helpful at all in my case). Very unprofessional with no care for new patients

Today I visited an doctor office in the building. I have been there many times with out problems…read more Today i realize the the halls are not designed for handicap patient. I am now handicap and have difficulty walking with my caine. Your building does not have wall railings to be able to hold on for handicap patients. Railing along the walls would be very helpful. Respectffully Alfred Weinberg

Dr Siddiqui and her new staff next door are amazingly great. I have never had a problem especially…read moreat her new location. The doctor and staff are very kind and caring of my health. They call me whenever I need anything and are proactive in scheduling my future appointments and very accommodating with my schedule.

3601 Hempstead Summit Health. Staff are NOT pleasant to speak with, they seemed bothered all the…read moretime. In addition, the waiting prd. to wait to be seen for a scheduled appt. is longer than the brief time when seen by the Physician. I wait longer in the waiting room and exam room before Dr. Siddiqui sees me. Then when I do meet with her, she only takes five minutes with me and walks out the door. When I first met with her, she was thorough and took her time with me. I do not know if it is because she has too much work on her plate but as a physician, she should NOT rush her patients.

Terrible all around. The MA told me all my labs were abnormal. it's been 2 1/2 weeks and she still…read morehas not called me. I've called 3 times. Also she really is not too interested in helping people. Stay away!

Prescribed me meds during one visit, tells me she shouldn't, but since my former PCP used to and…read moreI've been on them five years she does. Tells me during a visit 5 months later they are "very intense medications" (former PCP never once said that in the prior five years on them) then she says she won't prescribe them anymore. So they are "intense", but cuts them off???? No weaning off of them???? Tells me this five times in a period of two minutes. I told her I understood. I couldn't get a question in either since she just kept repeating the same thing and she was obviously in a huge rush. I looked up going off them cold turkey and it is "very, very dangerous" to do so with these particular meds. What a great doctor! STAY AWAY!

Dr. Ben Moha is kind, professional, through, and knowledgeable. It is very clear that she cares…read moreabout her patients and encourages them to live their healthiest life. She is wonderful with special needs individuals.

Dr Ben Mohan is the very best. She's knowledgeable, personable and completely thorough every visit…read morethat I've been to the office. Staff are wonderful nice also very knowledgeable and the flow of the office is completely smooth from beginning to end. It's a great experience. I never feel rushed, and everyone is kind

Excellent MD very efficient Talks to you informs you of…read moreWhat is expected to live a healthy Life doing what's expected of you!

The physicians are qualified care givers who keep an honest dialogue with their patients. My pcp,…read morecardiologist, gastroenterologist, are all part of the same practice. The ladies in the office and the attendants in the exam rooms are patient and genuinely concerned. It's been 18 years for my wife and myself, and as many for my brother, his wife, and their daughter and son in law. 5 stars are too few!

Dr Syed is a very caring professional. Can only say good things about him. Highly recommend him.read more

I had to find a new office recently and stumbled upon this place 3-4 years ago. Very local, and…read morethey did appointments after 5pm which was very convenient for me so I gave it a shot. I called to make an appointment and it was clearly a call center that answered but that's the way of the world these days so I was fine with it. My first appointment with my new PCP was great, she was very professional and knowledgeable. However after that initial visit, it's all gone down hill since. In general, it's very difficult to actually get a hold of the local office and not the corporate call center. So I tried messaging my PCP in their portal, and no response. Being that I was a new patient, they wanted my prior immunization record which I had to drop off to them just as they were closing after I rushed there from work. I then scheduled an appointment with a podiatrist shortly after who was rude and dismissive and spent maybe 2 minutes in the exam room before saying "you're fine" and walking out to the next patient. Most recently when I went to schedule my physical, my PCP was only seeing patients for a physical at ridiculous hours like 11:30am and 2:30pm, which doesn't work for anyone who works full-time. So I made an appointment with another doctor in the office, the only one who was taking physical appointments after 5pm. One thing I loved about this office was the online presence and the fact that you can schedule appointments online, view results, fill out questionnaires - it's very convenient. Recently they established the online check-in process which I did prior to my appointment and was led to believe that there would then be a kiosk I would scan my phone at when I entered. When I arrived, there was no check-in kiosk. So I waited on the line for the front desk, which was redundant because the online check-in was supposed to avoid the waiting. They then pointed me over to a computer off to the side where I had to check in. Again. Even though I checked in on my phone already, I had to fill out more information and do more waiting. So after the redundant check-in process, I got there and I waited for a good 20 mins when the assistant called me in and took my vitals. Then the doctor came in another 20 mins later. This doctor was very nice and energetic, however she was a mess. The first thing she said when she walked in was "omg why would the front desk schedule a physical at 5:30pm!!!??! Ugh!" I responded by saying that I unfortunately work 9-5 so the late appointments work best for me. She then proceeded to ask me the same medical questions I already answered in the online questionnaire prior to the appointment. She also told me that I have no immunization records on file even though I gave them in YEARS ago. And to top it off, she also told me my profile indicates I'm not due for a physical for another month, even though I typically get my physical in the first week of January every year. When I insisted that I didn't think it was correct, she was telling me that I might get charged with a bill because I wasn't due for a physical. I checked my records in the app after the appointment and behold, I was correct, my physical was in January last year like I said. I dare them to send me a bill. This is also the only doctors office that I've heard of that makes you schedule multiple appointments to complete the annual physical. So the 1 hour + that you spend in the initial appointment isn't enough, now they ask you to come back again for lab work. The internal lab takes another hour at least and is only open from 8-4 on weekdays - so again if you work, good luck. You have to fast before lab work so it's very hard to do both appointments in the same day. Why can't the doctor just take my damn blood themselves? We all know very well that they all were trained on how to do it. It just seems lazy. Oh and the best part was that after the appointment was over, I was given a script for the lab work that I needed to bring to the front desk. When I got back to the front desk, the woman working at the desk completely ignored me for 5 minutes while she took a personal phone call. Then she told me "oh we're closed, I already shut my computer off, you don't need an appointment." Safe to say I will be finding a new doctors office that isn't a mess and actually has their shit together.

Customer service is terrible. Wait times are horrid. No one seems to want to assist with any…read moreconcerns.