"The medical care here is outstanding. The physicians and clinical staff are exceptionally…read moreprofessional, attentive, and genuinely caring, which is why I have trusted them with my health. However, the front-office administrative process is frustratingly inefficient. Despite confirming my appointments promptly via SMS, I continue to receive redundant text reminders and repeated follow-up phone calls asking for confirmation. The lack of coordination in their scheduling system takes away from an otherwise high standard of care. I sincerely hope management addresses these administrative bottlenecks soon. If these communication issues are not resolved by the end of the year, I will unfortunately have to look for another practice for my ongoing care."

Lack of communication completely between the front desk and the physicians. Blood test request…read morenever sent to quest. But they did tell me the physician did not want any test for this visit. Except when I walked in the first thing she said was why didn't I go for blood test? Also had an echo cardiogram, and she was wondering why they did not set a follow up appointment with me to discuss the results. 10 weeks later.....The physician seemed fine. I had seen them previously before they moved into this group and I did like them very much. But this office is under completely different management. I have been a medical office manager, my whole adult life and the lack of communication and the lack of experience of the front desk is noticeable. I have had three maybe four appointments in this location and each time they ask me if I'm new and each time they tell me that my Medicare card is not valid. So while I do like the doctors, I am leaving this practice due to the problems with the front desk. Very disappointed and sad to leave, but the problems seem serious enough for me to find another primary care physician..

Terrible all around. The MA told me all my labs were abnormal. it's been 2 1/2 weeks and she still…read morehas not called me. I've called 3 times. Also she really is not too interested in helping people. Stay away!

Prescribed me meds during one visit, tells me she shouldn't, but since my former PCP used to and…read moreI've been on them five years she does. Tells me during a visit 5 months later they are "very intense medications" (former PCP never once said that in the prior five years on them) then she says she won't prescribe them anymore. So they are "intense", but cuts them off???? No weaning off of them???? Tells me this five times in a period of two minutes. I told her I understood. I couldn't get a question in either since she just kept repeating the same thing and she was obviously in a huge rush. I looked up going off them cold turkey and it is "very, very dangerous" to do so with these particular meds. What a great doctor! STAY AWAY!

Dr Shrazi is the best family doctor on LI. He has been taking great care of my grandmother for…read moremany, many years. We trust him wholeheartedly and recommend him to anyone in need of a primary care doctor.

Dr. Shirazi is a remarkable GP. His insightfulness is amazing. On several occasions I have had…read moreissues that have necessitated the intervention of specialists, including a urologist and a neuro-ophthalmologist. In each instance, Dr. Shirazi, after carefully monitoring my conditions for 24-48 hours, virtually predicted several complicated diagnoses. He is also warm and compassionate. I am fortunate to have had him treat me and my family for the past 15 years.

Dr. Ben Moha is kind, professional, through, and knowledgeable. It is very clear that she cares…read moreabout her patients and encourages them to live their healthiest life. She is wonderful with special needs individuals.

Dr Ben Mohan is the very best. She's knowledgeable, personable and completely thorough every visit…read morethat I've been to the office. Staff are wonderful nice also very knowledgeable and the flow of the office is completely smooth from beginning to end. It's a great experience. I never feel rushed, and everyone is kind

Excellent MD very efficient Talks to you informs you of…read moreWhat is expected to live a healthy Life doing what's expected of you!

Office staff was super nice, courteous and professional. Bonnie went out of her way to call me for…read morean earlier appointment when she got a cancellation. Dr Baktidy was kind and very knowledgeable. He took his time with me and really listened. I would highly recommend this practice.

I have been seeing Dr. Baktidy for years and believe he is giving me the best care. However; his…read moreoffice staff is rude, unprofessional and condescending. They all could use an attitude adjustment.

I called the urgent line yesterday telling someone I was in pain and needed to speak to a doctor. I…read moredidn't hear back for two hours, so I called again, and finally heard back from my doctor. Fine, not a big deal, it happens. This morning I was supposed to pick up my prescription for antibiotics, so I called CVS, and the prescription wasn't sent. No big deal again, but I called the doctor's office to check in at 9:30 about this and nobody called me back. I call again in an hour asking for my antibiotics, and again, the woman who answered said "she sent the message to the MA, and she doesn't know what else to tell me." I called AGAIN in another 30 minutes, this time threatening to come in myself and start a scene, and ONLY then, did I get a prompt call back one minute later saying they sent my prescription. Not to mention, Dr. Ingwer hung up on me last night. This is by the far, the most unprofessional office, I have ever dealt with. Dr. Kamal is an absolute sweetheart and it's really upsetting that I can't go anymore, because she is a fantastic doctor, but the arrogance and complete disrespect of the staff is enough for me to never come again. I've gotten more respect and speediness from the local urgent care center in my neighborhood than from my regular doctor's office, and that's honestly disgusting.

Great office staff, amazing physicians. I've seen many doctors in this office and each one of them…read moretook their time with me and thoroughly explained things. I did not feel rushed or as if i was "just another patient". I have recommended this office to friends and family