Very good care. This office has recently updated their…read morefacilities on the right lower level, and are currently updating more facilities on the lower floor. All doctors I've seen, my GP and also other doctors when mine was unavailable, have been lovely. They have finally fixed a lot of their appointment making issues and now have a modern online appointment scheduling system with app compatibility, but also now have way less availability than previously for some reason. The past two times I've needed quick care, I wasn't able to get an appointment for nearly a week. (Ended up going to urgent care for help instead) A minimum of 5 days for a pressing issue is normal. They don't allow you to walk in and wait for an opening to pop up. Overall, the care is VERY good when you can get in and I hope they will continue to do updates with updates to the upstairs as well.

Horrible office structure. It's impossible to get in contact with anyone that actually works at the…read morefacility. Every single time I call, I'm sent to an answering service. I've left several messages for a MONTH regarding a prescription REFILL and NO ONE ever called me back! Definitely never going back. I pay high insurance premiums and they treat patients like it's a walk in clinic in the hood.

I am a patient of Dr. Mirro but have seen all four doctors. She's the greatest!! All are excellent…read moreand very caring of their patients. I've been with this practice for over 20 years and wouldn't consider changing. My husband had a situation where he was flying the next day and needed to see a dr before he left. His practice had no time to see him and sent him to urgent care. I was shocked as I can't imagine this would ever happen with Drs. Ferrara, Mirro, Frangas, and Simon. Someone would have squeezed him in. It's a very busy office and they don't always get to the phone right away. But they have always been there when I needed them.

Awesome Doctors. All of them. They are very thorough and really care about their patients health…read moreand well being.

Can't say enough about how great this office is. All the doctors are amazing. After I had my…read morescreening and shared how simple the colonoscopy went with others, it turns out everyone in the area comes here as well. It's nothing to be scared about, and the ounce of prevention is worth the piece of mind that you can't explain.

Dr. Rizzano is amazing, he made me feel comfortable and helped every step of the way in scheduling…read moremy colonoscopy and endoscopy. I'm 31 and single living in NY, the billing assistance was not there until I called and spoke with Dr. Rizzano personally and the front desk staff could definitely be more polite when answering calls. We are all busy, but I'm a young scared patient getting out to sleep for the first time. When I call and ask questions, being rude and nasty and interrupting my sentences was not thrilling. I've spoken with Dr. Rizzano enough at this point to know I want and trust him as my doctor but the staff otherwise would have effected my judgement to come here. I'll remove this review after I know it's been seen by the establishment and put up a 5 star, but I thought you should know. I've been on hold for 7 minutes for a simple question after I was rudely interrupted. Very clear whoever I spoke with felt I was unimportant. They also just hung up on me as I'm writing this. I work with physicians myself nothing irks me more than support staff turning patients away with a bad attitude and 0 willingness to help.

Dr. Gregory Martocci has been my son's pediatrician since he was 3 years old. I was taking him to a…read moremore prestigious pediatric group but I finally got fed up with the practice telling me how to take of my son. Dr. Martocci always gives his advice but allows parents to decide how to take care of their children. For example he tells me what shots are due but allows me to decide what shots will be given or I can decide not to get shots at all. My son would always get a high fever whenever he received a shot. I told Dr. Martocci my concern about a booster for the MMR. He suggested to have a titers test done to check and see if my son had enough of the MMR antibodies. My son indeed had enough antibodies and so he never needs to have another MMR shot again! Dr. Martocci supports our family and appreciates that we try to eat organic as much as possible. He never forces his opinion on us. He provides treatment options and allows us to decide how to treat our children. I highly recommend this practice to anyone with children.

So, I'm actually legitimately concerned based on my experience with this office. First of all, I…read morecalled (and called back) five different times (each time being told that my daughter would be accepted as a patient and I would be called back) before anyone got back to me. Once I was left on hold for 10 minutes and no one ever came back. This all had gone on for over two weeks. On my 4th call, the secretary said "what's the number where I can call you back" and I said to her, in a very nice and calm tone: "I just want to let you know, this is the fourth time I've called this office, and no one has yet given me a call back." There was a long silence, and then she said "what's the number where I can call you back?" I said, "but I just need to know that you will actually call me back." She said "what's the number where I can call you back." Like a pissed off robot--no apologies, no concern for the fact I had been chasing this office down for coming on three weeks. So I gave her the number and said please call me back. And...she didn't. I believe this was Dana. Three days later I call the office again. Now I'm upset. I explained what had happened so far. I said I wanted to speak to the office manager, sandy, who wasn't in. The secretary I was speaking to asked if she could help--this was Christina. She was really nice and apologetic and gave me an appointment the same day (she did call back.) So our appointment is supposed to be today. Our baby was sick. Yesterday I get a voicemail saying Dr. Martocci has Covid, and is cancelling all patients today and rescheduling for next week. Alright, nothing you can do about that. But then I get a call this morning, again from Dana, asking me if I can come in this morning. I said "I thought the doctor had Covid, isn't that why our appointment was cancelled?" Long silence. I'm put on hold. She comes back and says "the doctor is feeling better. He's leaving early today. He's still seeing patients in the morning." I said "how can he be seeing patients if he has Covid?" She said, "if you're more comfortable, you can reschedule for next week." Umm, what? I said "I don't understand, is the doctor contagious?" She said "no." Long pause. I said I would call back. Five minutes later, after talking to my partner, I'm immediately put on hold and no one comes back. I call again, it says the office is closed. I call a third time, it says the office is closed. Now I'm wondering if they're purposely not answering MY calls. My partner calls from his cell phone, Dana picks up in one ring. I am honestly so infuriated and upset I am in tears. Hoping to finally speak to the manager to explain what my experience has been. I just hope someone cares because this is not okay. This might be the best pediatrician in the world, but who can deal with being treated this way? Now it's been over a month of this, and my daughter still hasn't been seen for her four month visit. Also, anyone who knows me knows I am a really calm and polite person, very gentle and patient. I can't understand why I'm being treated this way, or if this is standard for parents at this office.

Dr Derisi gets not 5 stars but 10 stars (if I could) !…read moreWonderful Dr, wonderful human, patient, kind, really cares about his patients. Would highly recommend.

Brought my mom to see Dr Derisi under many recommendations. I work in the medical field and he came…read morehighly recommended. I knew from my first phone call with Denise at his office that we were going to the right doctor. Breast cancer is a scary diagnosis and from start to finish Dr Derisi and his amazing staff were incredible. He takes that extra time to explain everything. He is professional and has a wonderful demeanor as well. Not only does he discuss treatment options but discusses lifestyle changes and homeopathic suggestions in conjunction of treatment, which is so important. I spoke with many colleagues of mine and they all say he's the best..I couldn't agree more.

Dr Procaccino is the absolute best doctor I have ever gone to. He is kind, explains everything in…read morecomplete detail and makes sure that you are always comfortable. I cannot recommend him any higher than 5 stars. The whole office is very professional!

I took my mom here to follow up on a previous surgery she had. Sign-in was a very smooth process…read morewith minimal paperwork that had to be filled out. The front desk staff (Terry) was very friendly and helpful. The nurse, Denise was very thorough in her pre-examination going over all of my mom's records and history. Dr. Procaccino was very professional. He gave us a thorough conclusion about what he believed to be the best plan of care for my mom. He took the time to make sure all our questions were answered. My mom was very satisfied with the visit and the information we received. Side note: The in-office restroom was extremely clean, as were the exam rooms. There is also a very relaxing fish tank in the waiting area, along with several artistic coffee table books to peruse while you wait to be called in.

When my arm randomly started hurting, I ran to urgent care who said said oh tennis elbow and I'd be…read morefine. My arm only got worse to the point I couldn't move it or even just sit without horrible pain. If I had 6 hours to go sit in a hospital I would have done that, and was about to be forced to do that until I found this place. Having a 7 month old plus being a stay at home mom, I need use of my arm! As my mother called so many doctors in the area everyone was like oh next week etc even as she explained the situation. I couldn't even hold my son anymore, I couldn't even lift a fork to feed myself or feed my baby! Anyway my mom was told about this dr by a friend, called and got me a same day appointment!!!! She called at least 10 other doctors in the area btw. With everyone oh next week we can get her in. I got right in here, and I can't even stress the relief I had after seeing the doctor. Cortisone shot yes! I had a huge calcium deposit in my elbow! Which was causing the extreme pain. Anyway hopefully I am good now, we shall see but still I will forever rave about this doctor for saving the day. I also got right in, maybe a 20 minute wait the first time? As my hubs filled out paperwork for me (I couldn't hold a pen) I think all doctors should have emergency appointments like this place did. Like I could just wait a week to be able to use my arm? Not only was I in pain but try explaining to a 7 month old why suddenly his mom can't hold him :( it was just the worst 2 days of my life. I only wish I found this doctor sooner! Such a nice doctor too. Whole experience was just amazing. Hopefully I won't need surgery but if I do, this doctor is amazing.

I can't say enough good things about Dr. Neri. He has operated on both of my shoulders in the past…read moretwo years, with amazing outcomes. He is professional, friendly, very calming and overall a really, really nice guy. I'm a tough customer as I've been a nurse for 45 years, and I have very high expectations. He did not disappoint!! Thank you so much Dr. Neri.

There are very few doctors as thorough and interested in their patients as Dr. Radinsky. She goes…read moreabove and beyond to ensure proper care is given. She spends time listening and explaining. She has been treating our family for many years and is a rare gem.

Dr. Radinsky is fantastic and her staff is equally great! Went for allergy testing and the Dr and…read moreher staff were very friendly, caring and accommodating! I would highly recommend to anyone. Overall great experience!