Very easy to do business with. I walked in was able to get a Notary right away and walked right…read moreout. The man was very pleasant and Parking was very easy right in front of the establishment.

Amazing customer service!! I had to live scan for employment, they explained the entire process…read morefrom start to finish, let me know what to expect and answered all my questions. Would definitely recommend and use again.

This UPS Store location in Chatsworth on Devonshire and Mason is by far my favorite. The entire…read morestaff is consistently helpful and truly goes above and beyond for every customer. If you're looking for a place to handle your shipping or mailing needs, I highly recommend going here. The service makes all the difference.

I've visited a few times for drop offs…read more Always busy. Service is good , scans the package and gets me a receipt.

I was directed here by another big name shipper, since as they said Mail Hub can get you the best…read morerates on a package of documents that needed to be shipped across the pacific. ( lower then what they we're offering- 280$+) I went strait over and had the joy of meeting with Kayla, who was kind, professional and knowledgeable on every shipper available. We were able to get the same carrier I was originally quoted, for about 130$! And it would arrive sooner. I was never rushed and thanks to following specific instructions in labeling my package, it made it to the receiver just perfect. This will be my only destination and future recommendation for all shipping and mail needs. Thank you Kayla and Emily!​

My favorite place. No more porch pirates and watching the ring camera to hope nobody steals my…read morepackages. They keep it all safe for me nice and neat and super organized and tagged. Would recommend to all. They also have a notary on site with no appointed needed with super good pricing.

Everyone was efficient and pleasant. I was able to get the services I needed completed…read moreprofessionally and quickly.

Did amazing job for a Live Scan. In and out the door in under 5 min. It took longer to drive there…read more:). This is after they were referred by UPS store that for over 30 min could not get the job done and gave up. Very professional and know what they are doing! Super efficient! They even charged $75 including fees while the other place wanted $89 and could not get the job done! Even if you have to drive 30 min to go to this place, it's worth it! They will save you time, money and any frustration!

Excellent service. Staff was friendly, nice and competent! I would definitely come again.read more

Kind and quick staff. Got my passport photos taken care of. Would highly recommend them.read more

I would not recommend this shipping center if you need reliable and timely package handling…read more Unfortunately, my experiences here have been very disappointing. The business does not appear to consistently follow its posted operating hours, which can delay carrier pickups from services such as DHL and FedEx. As a result, packages may sit for multiple days before being processed and picked up. They seem disorganized, and customer service was not as professional as it should be. She's just rude. If timely delivery and dependable service are important to you, you may want to consider other shipping options.

Marry assisted me and helped me ship my package. She explained everything thoroughly. I shipped an…read moreitem via usps. They have good quality service

I went into this UPS store hoping to purchase a large envelope along with a few stamps, then have…read morethem mail it for me. She politely weighed my envelope and furnished me with the appropriate number of stamps, and I began to address my envelope to be mailed. Once I finished preparing the envelope, I took a position at the end of the line so I could pay for the stamps and envelope. Once I reached that same service representative, she informed me that there would be "no charge". I reminded her of the materials I had acquired and she again replied, "oh no sir, no charge!" I'm still in shock; so nice, so polite, so professional-that's why I come back to this store

Location 4 stars: Southeast corner of Tampa and Rinaldi, on the West end of the shopping plaza,…read morenear Tampa. Convenient parking on the main lot and in front of the store. With Amazon Fresh gone the parking has become much easier. Before, the main lot was always very packed. Venue 4 stars: Smaller location. It can get very busy when they first open up and in mid to late afternoon when the ecommerce guys show up with their many packages :). They accept UPS drop-offs and offer packing and Notary Services on site (call ahead to make sure the Notary person is there) and you can drop off your Amazon returns there as well. The service desk opens early (8 AM on weekdays, 9 AM on Saturdays and 10 AM on Sundays) but closes at 2:30 PM on Saturdays and 3 PM on Sundays which can be inconvenient. They used to be completely closed on Sundays but have recently changed this as they are now getting an influx of Amazon returns after the Amazon Fresh store shut down. They also have P.O. Boxes for rent. Service 5 stars: Friendly and helpful staff. The Bottom Line 4 stars: Convenient location for UPS services and Amazon returns. The nice staff are also much appreciated! I wish they closed later on Saturdays and Sundays!

Normally I go to the ups store on Devonshire and Mason but only recently discovered this location…read moreand it's sometimes more convenient as it's on my drive home from work. I ship a lot due to Mercari and this place is easy peasy to just drop off for them to ship. Good parking. Good lot to get out of if you're driving north on Topanga. Friendly employees. All is good here.

I had a return to make (Zappos.com sent me used shoes and tried to pass them off as new!) and it…read morewas very fast and easy at this UPS Store location. The super nice guy who helped me out could not have made the return any easier! Plenty of parking, even a few 10 minute spaces right in front of the location. There were two other customers in the store, I still was done in under 3 minutes. I would definitely use this location again.

Every time I come to this UPS Store, I'm greeted with kindness and a genuine smile. Polin…read moreconsistently goes above and beyond to make customers feel welcome. She is patient, attentive, and always willing to help. The store is exceptionally clean, organized, and inviting, creating a great experience from the moment you walk in. It's rare to find such outstanding customer service these days, and that's why I keep coming back. Thank you, Polin, for your dedication and for making every visit enjoyable. Highly recommended!

My daughter shipped a package from here to Canada (small gift). Clearly the paperwork was not…read morefilled out correctly as about a week later we were told by UPS that we needed to fill out custom forms. We did and returned them, but the package still was never delivered (it actually was sent to a similar address blocks from us, but that is another story). Where this store failed - UPS won't resolve the issue and return the shipping fee unless we go through the store. But despite calling multiple times, no one ever returns the call. The manager is always "busy" or "out". So we have a package that was handled incorrectly, never delivered, and we are still out over $50 for the shipment.

It was time to renew my passport. I came in to take my photo. it took 10 min to take & process the…read morephoto. The photo was $12 and it you get two pictures from it. Now I'll wait for my passport and how everything was processed correctly.

Aw I came in to do a Live Scan for my new job and noticed the guy (maybe the owner) is an old man…read morewho seems to be doing everything here. Thank you for a quick and easy visit for a fingerprint service! *Update his name is Alan, thank you Alan!